We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
All job applications must be submitted through the www.jobs.gc.ca system.
Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location, Fredericton, N.B.
Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.
** PLEASE ENSURE ALL OF YOUR PERSONAL INFORMATION IN YOUR WWW.JOBS.GC.CA PROFILE/ACCOUNT IS ACCURATE AND UP TO DATE.
**WE USE THE INFORMATION GENERATED BY THE SYSTEM FOR CONTACT AND SCREENING PURPOSES, NOT INFORMATION THAT IS FOUND ON YOUR RESUME/COVER LETTER.
Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.
Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.
You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca
Please identify clearly your substantive group and level and your employment status on your resume and/or application form.
Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).
When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.
For each experience criteria, please provide the following information:
1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).
Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.
Role:
The IT Analyst is responsible to provide technical support services and advice in the planning, development, implementation, and maintenance of a departmental IT infrastructure to employees and police officers.
Key duties include:
• Setting up new hardware and software, ensuring they meet organization’s requirements
• Troubleshooting issues with hardware, software and TCP/IP networks
• Performing regular maintenance and updates
• Assisting employees and police officers with technical problems
• Maintain an inventory of IT equipment
• Responsible for creating and maintaining detailed documentation of new and existing systems
• Continuously enhances their skills through ongoing training and professional development
The immediate need is to staff one position on an indeterminate basis.
A pool of qualified candidates may be established to staff similar temporary, and/or permanent positions.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: 1
Your résumé.
• Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Experience in diagnosing and resolving Windows 10 / Windows 11 issues.
Experience managing an Active Directory environment (Group Policies, AD users and Groups, etc)
Experience supporting Windows Servers in an IT environment
Experience with networking concepts (TCP/IP Networks, VLANS, LANs)
Bilingual - Imperative (BBB/BBB)
If no candidate meets this requirement, the position may be staffed on a non-imperative basis. Non-bilingual candidates are therefore encouraged to submit their applications.
This position requires proficiency in both official languages, English and French, at the above-noted level. If you do not meet the language requirements of this position and the appointment is being made on a non-imperative basis, you will be exempted by the Public Service Official Languages Exclusion Approval Order from meeting the official language proficiency requirements at the time of an appointment. By accepting an offer, you agree to undertake to attain the level of official language proficiency required for the position, through language training at public expense, within a period of two years. If you do not attain the level of language proficiency required by the end of the two-year period, you agree to be appointed or deployed on an indeterminate basis to a position for which you meet the essential qualifications that is of a similar level and salary as the bilingual position.
Information on language requirements
Ability to communicate effectively in writing
Ability to communicate effectively orally
Client Service Oriented
Planning and Organizing
Problem Solving
Asset Qualifications
• Knowledge of automation scripts using command line tools/scripting languages such as PowerShell
• Knowledge of managing a MECM/SCCM environment. (Packaging, updating)
Top Secret security clearance - of the RCMP.
All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process, which includes reference checks and an interview wherein questions may include (but are not limited to) previous employment, on-line activities, credit checks, alcohol and/or drug use.
Ability and Willingness to travel across New Brunswick
Must possess and maintain a valid driver’s license
Willingness and ability to work in areas exposed to inclement weather and occasional uncomfortable working locations
Willingness and ability to work overtime to support operational activities or systems, sometimes on short notice
Ability and willingness to lift boxes or equipment up to 23 kg
Ability and willingness to work in confined spaces
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.