We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.
NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.
Please do not email the Contact asking for an update. You will be contacted if your resume will be considered further.
When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to provide clear and concrete examples in your responses to each question, including when (from-to), where (occupational title, organization) and how you obtained your education and experience. It is recommended that you describe the experience examples in specific terms, providing sufficient details so that the Assessment Board can clearly understand. Describe the situation/task, the action you took, what you accomplished and/or what you learned. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Should you indicate in your response "please refer to CV/resume" your application will be rejected. Lack of examples and details will result in your application being rejected as the Assessment Board will have insufficient information to determine if the requirement is met.
Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.
Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.
Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/
Anticipatory.
A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including terms, actings, casuals, assignments and secondments) in similar-level positions (at full or part-time hours, including shift-work). Once established, the qualified pool will be valid for a period of one year and may be extended.
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Positions to be filled: Number to be determined
Your résumé.
Education:
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, or another specialty relevant to the position to be staffed.
Degree equivalency
Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
Experience:
1. Recent** experience* in delivering or supporting IT infrastructure solutions in a technical capacity.
2. Significant*** experience* in writing technical documentation for IT infrastructure solutions or services such as architecture/design diagram, dataflow diagrams, procedures, use cases, user requirements and detailed build documents.
3. Recent** experience* in configuring, maintaining, troubleshooting or managing desktops, laptops, printers or IT peripherals.
4. Recent** experience* performing analysis and design of IT solutions based on requirements or specifications.
5. Recent** experience* conducting technical research to support the development of documentation related to technical processes, standards or guidelines.
Definition:
“IT infrastructure” refers to the set of hardware, software and networks including, as examples, Local Area Network, Municipal Area Network and Wide Area Network (LAN/MAN/WAN) systems, cloud technologies and services, networking devices, workstations, computers, mobile devices, voice/data systems, servers, IT peripheral equipment, operating system and enterprise software, and IT-related systems.
“Recent** experience” is defined as the experience normally acquired within the last five (5) year.
“Significant*** experience” is defined as the depth and breadth of experience normally associated with the performance of duties on a continuous basis over approximately two (2) years.
“Experience*” must be obtained in a work, academic or lab environment
English essential
Information on language requirements
Knowledge:
• Knowledge of fundamental theory and practical application of the IT infrastructure discipline.
Abilities:
• Ability to communicate effectively in writing.
• Ability to communicate effectively orally.
• Ability to manage conflicts
• Ability to plan, prioritize and organize workload.
• Ability using troubleshooting approaches to solve technical problems
Personal Suitability:
• Client Focus
• Initiative
• Continuous Learning
• Teamwork
• Flexibility
• Result Oriented
ASSET QUALIFICATION
Education:
• Graduation with a degree from a recognized post-secondary institution in a in a field relevant to the duties of the position.
Certifications:
• ITIL Certification
• CompTIA A+ (220-1102) certification(s)
• CompTIA certification(s) (e.g. Security+ (SY0-701), Network+, Cloud+ (CV0-003))
• CCNA, and/or CCNP Certification
• Certified Associate in Project Management (CAPM) or Project Management Certificate® (PMP)
• Microsoft 365 Certified: Fundamentals
Experience:
• Recent** experience in Microsoft Active Directory and TCP/IP networking in enterprise environment
Definition:
Recent** experience is defined as the experience normally acquired within the last five (5) year.
Knowledge:
• Knowledge of programming/scripting languages (e.g. VBA, JavaScript, C#, C, C++, Python, PowerShell)
• Knowledge of equipment and configurations applicable to LAN/WAN based systems
• Knowledge of IT security
• Enhanced reliability status with Secret or Top Secret security clearance (depending on position staffed).
Note: For the above noted security clearances, they normally require Canadian Citizenship or Permanent Resident status and a minimum Canadian residency requirement of 10 years
• Possession of a valid Driver's license.
• Must be willing and able to travel throughout service area (i.e. BC).
• Must be willing and able to work extended hours, unscheduled overnight travel and/or adjust work schedule, with little or no notice, to meet operational requirements.
• Must possess the ability to crawl and work in confined spaces, such as those found within vehicles, aircraft, or ships, for the purpose of installing or maintaining IT equipment.
• Must be capable of lifting heavy or cumbersome items, such as boxes weighing up to 23 kilograms.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Receipt of applications will not be sent. Candidates will be considered for positions as they become available, and will be advised of any further evaluation.
Applicants are encouraged to apply ONLY if they are willing and able to work in Surrey, BC. All positions are located at 14200 Green Timbers Way, Surrey, BC.
Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain an RCMP security clearance may involve, but is not limited to, a security/reliability interview, a field investigation regarding matters of criminal activity, verification of credit/financial status, reference checks, education, employment history, online activities, alcohol and/or drug use, etc., and may require certain residency requirements. Please refer to Appendix “B” and “D (4)” of the Treasury Board Standard on Security Screening for more information - https://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=28115.
Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.
Once established, the qualified pool will be valid for a period of 12 months and may be extended.
Practical and/or standardized tests may be administered for screening and/or assessment purposes.
Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.
Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.
Top-down selection may apply.
If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.
This process and the resulting pool will only be used to staff positions in the RCMP.
Incorrect or fraudulent information provided by a candidate during the application or assessment process will result in elimination from the process.
Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.
Those selected for assessment should be prepared to provide the names and contact information of recent references (recent is defined as within the last 2 years):
References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.
References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.
All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.
PLEASE NOTE: Where an email address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.
Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.