We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
How to Apply:
You can apply to this competition in one of two ways.
1. Online
a. Visit the GC jobs website and search for the following process number: 2025-CAP-FSJ-EA-TERM-05.
b. Complete the online application and answer the online screening question.
2. By Email
a. Send in your resume and cover letter to
b. In your email please indicate you’re applying on process: 2025-CAP-FSJ-EA-TERM-05.
Please note that for this selection process, our intention is to communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. Acknowledgment of receipt of applications will not be sent.
Join a small but dedicated Parks Canada team at Fort St. Joseph National Historic Site! As a Visitor Services Attendant, you will help provide a memorable experience to visitors seeking to connect with the history of the region.
Duties include
• Greet and orient visitors, respond to questions and provide information about Fort St. Joseph
• Process admission fees and gift shop sales using a point-of-sale system
• Address and resolve visitor concerns and complaints
• Perform general cleaning of the facility, including mopping, sweeping, vacuuming, dusting, maintaining restrooms, and monitoring cleaning supplies
• Routine maintenance and coordination with the maintenance team to complete mowing of the grounds, trails, and roadways to enhance visitor experience. Mowing includes the use of push mower, zero-turn riding lawn mower and string trimmer
• Support Visitor Experience team with interpretive programs and activities as required
Become part of the team at Parks Canada, an internationally renowned agency dedicated to protecting Canada’s natural, historical and cultural treasures and presenting them for the world to appreciate and enjoy!
Situated at the southern tip of St. Joseph Island east of Sault Ste. Marie, Fort St. Joseph featured a thriving community of soldiers, fur traders, Indian Department officials and Indigenous peoples from 1796 to the War of 1812. Once the most westerly outpost of British North America, the garrison provided a vital military presence on the upper Great Lakes, strengthened the Indigenous alliance and supported the fur trade. Today the ruins of the fort, as well as the museum, nature trails, daily historical activities and musket-firing demonstrations, and beautiful vistas attract visitors from all over the world. If you love history, have a passion for providing excellent visitor experiences, enjoy working outdoors, are highly motivated, outgoing and able to work independently, then this job opportunity is for you!
Top 6 reasons to work for Parks Canada:
⚖️ Work-life balance
📅 Paid vacation and leave
📚 Training and professional development
🏞️ Working in beautiful locations
🤝 Diverse and inclusive workplaces
🍁 Contribution to public service
The results from this competition may be used to staff positions within Parks Canada Agency with various employment tenures (casual, determinate, indeterminate), language profiles or requirements (bilingual, English essential), security requirements (reliability status security clearance or secret security clearance), conditions of employment and work locations that will vary depending on the needs of the positions being staffed.
Positions to be filled: 1
Your résumé.
A covering letter "Applicants must clearly demonstrate in their cover letter how they meet the Education and Experience criteria listed in the Statement of Qualifications. Applicants must list both of these factors in their cover letter, and then write one or two paragraphs for each demonstrating how they meet these factors by providing concrete examples. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described in the cover letter."
Contact information for 3 references.
EDUCATION
• A secondary school diploma or acceptable combination of education, training and experience in a field related to the position.
EXPERIENCE
• Experience interacting with the public in a customer service capacity
• Experience in grounds maintenance and cleaning of facilities
• Experience with Point of Sale systems and cash handling
• Experience working cooperatively in a small team environment
Bilingual - Imperative (BBB/BBB)
Information on language requirements
KNOWLEDGE
• Knowledge of Parks Canada and the Fort St. Joseph National Historic Site
• Knowledge of health and safety procedures/processes in the workplace
ABILITIES
• Ability to provide high quality customer service
• Ability to communicate clearly and creatively to all types of visitors, in order to expand awareness and appreciation of Fort St. Joseph
• Ability to work independently
• Ability to work safely and identify hazards, taking appropriate action to maintain a safe environment for self and others
PERSONAL SUITABILITY
• Exercises sound judgement
• Strives for excellence
• Willing to learn and share the cultural and natural history of Fort St. Joseph
• Personally connects with others
• Takes responsibility
THE FOLLOWING WILL BE CONSIDERED AN ASSET
• Knowledge of local Indigenous cultures, practices, and/or languages
• Knowledge of flora and fauna local to northern Ontario and the Great Lakes
• Experience with historic weapons, including flintlock muskets
OPERATIONAL REQUIREMENTS
• Have reliable transportation to Fort St. Joseph for regular weekly hours Wednesday through Sunday (transportation is not provided)
• Work weekends, and/or statutory holidays and provincial/territorial holidays, when required
• Wear a Parks Canada uniform as per the uniform policy
• May be required to dress in period costume
• Work and/or travel in varied terrain and weather conditions
• Make moderate physical effort to stand/walk/hike/sit for prolonged periods of time and/or to clean facilities/grounds
• Be in an environment where historic weapons are present
• Must successfully complete Parks Canada training in the safe handling of historic weapons (flintlock muskets)
• May be required to safely handle historic weapons and artifacts after completion of Parks Canada training
• Obtain and maintain Reliability Status security clearance
• Possession and maintenance of a valid Class G driver’s license
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
An interview will be administered. Persons are entitled to participate in the appointment process in the official language(s) of their choice.
🏆 The Parks Canada team is proud to be recognized by Forbes as one of Canada's Best Employers (2025).
Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
📢 Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
• You must be specific and provide concrete examples/details for each experience element, as applications will be screened only on the information provided.
We thank all those who apply. Only those selected for further consideration will be contacted.