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Quality Assurance Representative (QAR)
Original government version here
Closing: 2025-01-18

Quality Assurance Representative (QAR)

Reference number: DND24J-133595-000030
Selection process number: 24-DND-EA-NAST-526503-1
National Defence
Calgary (Alberta), Edmonton (Alberta), Vancouver (British Columbia), Victoria (British Columbia), Winnipeg (Manitoba), Enfield (Nova Scotia), Halifax (Nova Scotia), London (Ontario), Ottawa (Ontario), Toronto (Ontario), Gatineau (Québec), Longueuil (Québec), Mirabel (Québec), Montréal Island (Québec), Valcartier (Québec)
TI-05
$79,037 to $89,972

For further information on the organization, please visit National Defence

Closing date: 18 January 2025 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

This is an inventory process, and candidates will be assessed continuously during this period. Apply early to be considered for immediate vacancies.

Please note that candidates will only be assessed once, and re-applications to the inventory will not be considered.

📢 How does this work?

✅ Step 1: Read the entire advertisement. Want to join our team? Let us know you’re interested! Click “Apply Online”👍 

✅ Step 2: Tell us about yourself! Attach your resume and answer the screening questions in the online application.
• Please provide complete and thorough details of your education and experience;
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each experience element, as applications will be screened only on the information provided;
• Failure to provide sufficient information may result in your application being screened out of the process.

✅ Step 3: We will carefully review all your qualifications. If your talent matches one of our immediate or upcoming opportunities, we may contact you for further information or assessment.

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.

Duties

The Director of Quality Assurance (DQA) has 19 work centres strategically located across Canada. Work centres consist of both military and civilian members that are responsible to perform government quality assurance on behalf of the Department of National Defence, NATO allies and other government departments. Using established quality principles and auditing techniques, DQA monitors suppliers of goods and services involved in the manufacture, repair, overhaul, and disposal of military equipment.

Some duties of a Quality Assurance Representative include:
• monitor contractors’ performance and apply surveillance efforts;
• perform risk assessments on suppliers and their products;
• audit supplier processes/products;
• raise corrective action requests to address nonconformities;
• enhance relationships with procurement and technical authorities by understanding their preoccupations; and
• oversight of materiel during repair and overhaul activities

Work environment

The Department of National Defence (DND) is one of the largest federal government employers, offering over 70 types of civilian career opportunities. DND's role is to provide services and support to the Canadian Armed Forces (CAF) in their operations and missions at home and abroad. The civilian workforce is an essential part of the Defence Team. Your knowledge and expertise contribute to the overall mission. In this regard, the department fosters a work environment where you have opportunities to learn, to develop your talents, to progress in your career and have job satisfaction over the long-term.

What do we offer?

🍁 At DND we foster a work environment where employees have opportunities to grow, learn, progress in their careers and have job satisfaction over the long-term. You’ll enjoy:

✅ A career among a dynamic and dedicated team
✅ Opportunities for advancement
✅ A diverse, respectful and inclusive work environment
✅ A total benefits package including a competitive salary, health and dental insurance plans, pension plan and a variety of leave entitlements.

Intent of the process

The initial intent of this process is to fill twelve (12) positions on an indeterminate (permanent basis).

A pool of qualified persons resulting from this process MAY/WILL be created and MAY/WILL be used to fill similar positions with linguistic profiles (English essential, French essential, bilingual imperative BBB/BBB, ) as well as tenures (indeterminate, specified period) which may vary according to the position being staffed.

Positions to be filled: 12

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
A post secondary degree or diploma from a recognized technological institute with a specialization in electrical engineering, electronics, aerospace, mechanical or industrial engineering technology, or other technological or manufacturing field relevant to the duties of the position.
OR
An acceptable combination of education, training and/or experience in a technological or manufacturing field relevant to the duties of the position.

Degree equivalency

🛑 EXPERIENCE

EX1. Experience in quality control or quality assurance in a technological, manufacturing or repair and overhaul field.
EX2. Experience providing services in one of the following: mechanical, electrical, electronics, communication, metallurgy, combat system or ammunition or industrial technology field.
EX3. Experience performing system, process, or product audits.
EX4. Experience initiating and following up corrective actions within a Quality Management System

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential, French essential, Bilingual imperative BBB/BBB

Information on language requirements

📌 COMPETENCIES:

C1. Demonstrates integrity and respect in a diverse and inclusive environment
C2. Critical Thinking
C3. Shows initiative and takes action
C4. Promote Innovation and Guide Change
C5. Communication

ABILITIES:

A.1. Ability to identify contractor and product risk.
A.2. Ability to prepare a surveillance plan.

The following may be applied / assessed at a later date (may be needed for the job)

👌 ASSET EXPERIENCE:

AE1. Experience as a certified Quality Auditor.

ORGANIZATIONAL NEEDS

Selection may be limited to members of the following Employment Equity groups: Indigenous Peoples, visible minorities, persons with disabilities, women

Information on employment equity

🍁 The Department of National Defence is committed to creating a diverse and inclusive team that reflects Canada's population. To achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women, and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups when you apply.

As means to support our military families, consideration may first be given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.

❗  OPERATIONAL REQUIEREMENTS:

Willing and able to work overtime, as required.
Willing and able to travel to various contractors’ facilities in all weather conditions.

The position may require the wearing of protective clothing, and exposure to regular plant hazards such as but not limited to radiation and nuclear material, volatile fumes, operating machinery, vehicular traffic, noise, fumes, heat and cold.

Conditions of employment

Secret security clearance

Possess a valid driver’s license without restrictions, issued by a province or Canadian territorial equivalent.

Willing and able to walk, stand, bend, and climb when performing assigned duties.

Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

▶ Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

▶ Persons are entitled to participate in the appointment process in the official language of their choice.

▶ Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.

▶ Depending on the position being staffed:
↪ Additional qualifications, operational requirements and/or conditions of employment may be required
↪ Varying degrees of breadth and depth of experience may be deemed essential
↪ Asset qualifications may be invoked as essential qualifications
↪ You may be contacted and asked to submit information or be further assessed

▶ All information obtained throughout the selection process, from the time of application to close of process, maybe used to evaluate the applicants. Your overall conduct and communications, including email correspondence, maybe used in the assessment of qualifications and competencies.

▶ Appointment decisions may be based on one or more of the following criteria:
↪ Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;
↪ Matching of the individual's experience or qualifications to the specific duties of the position being staffed;
↪ Depth, breadth, type of work-specific experience;
↪ Level/degree of one or more competencies/qualifications;
↪ Organizational Needs.

▶ Top down selection may be used during any stage of the selection process.
↪ Please note that achieving the pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a score that is higher than the pass mark on any of the evaluations used throughout the selection process. Management may also decide to use top-down selection at any stage of the process.

▶ If at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.


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