We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
***Important Information and Instructions***
1. Living accommodations will not be provided.
2. We will only accept on-line applications received via the jobs.gc.ca website.
No cover letter required – Respond to questions in the on-line application.
NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the essential qualifications (education and all essential experiences).
Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes.
Do you thrive in a fast-paced environment? Do you enjoy talking to and helping visitors? If so, this might be the job for you!
As part of Parks Canada's energetic Visitor Experience team in Dawson, you will deliver visitor services at Parks Canada's counter within the Dawson visitor information center and in various locations in the Klondike National Historic Sites.
You will be the face of Parks Canada - the first to greet and welcome visitors to our community and share the enthusiasm and passion for everything Dawson has to offer. You will be responsible for point-of-sale transactions, delivering public safety and interpretive messages, and assisting in the operation of the sales outlet
The Yukon Field Unit is one of the most diverse field units across the country.
Geographically dispersed over 1200km across the Yukon, northern BC, and into Alaska, we offer a one-of-a-kind experience for visitors and staff. Our sites offer diverse and varied opportunities to explore Yukon’s beautiful landscape – from the glorious SS Klondike National Historic Site in Whitehorse, to the fabled Chilkoot Trail National Historic Site, to Canada’s largest ice field and extreme peaks in Kluane National Park and Reserve, extending to the colorful Klondike National Historic Sites in Dawson, to Vuntut National Park located above the Arctic Circle.
Our Field Unit staff are truly outstanding and remarkable; over 90% of them feel their job is a good fit with their skills and interests, understand how their job contributes to larger agency goals and objectives, and truly enjoy their work.
As a Field Unit, diversity and inclusion have always been at the core of our values. Diverse teams bring different perspectives and creative ideas that benefit our clients, the communities we serve and all of us as colleagues. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.
Positions to be filled: Number to be determined
Your résumé.
Contact information for 3 references.
• Experience in interacting with the public in a reception/orientation capacity
• Experience in handling cash and operating point of sales
• Experience in maintaining/restocking supplies and equipment
• Experience in the maintenance of facilities
•Make moderate physical effort to sit and stand for prolonged periods and/or to clean
facilities/grounds
•Be exposed to variable weather conditions
•Be exposed to noxious odors from car fumes; to dust, cleaning products and wet conditions
•Be exposed to minor injury when performing cleaning and maintenance activities
•Occasionally demonstrate tasks to others
•Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays.
•Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume, as per Parks Canada requirements.
Various language requirements
English Essential or Bilingual Imperative - Level (_ _ B /_ _ B)
Information on language requirements
•Parks Canada, its mandate and values and principles
•Klondike National Historic Site visitor services including but not limited to operations and facilities, activities, trails, cultural experiences, interpretive programs and special events
•Teamwork: works with others towards a common goal; able to trade off self-interest for team benefits; functions within and works towards goal of the group
•Client Focus: providing service excellence to internal and/or external clients
•Concern for Safety: identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others
•Initiative: dealing with situations and issues proactively and persistently, seizing opportunities that arise while performing repetitive tasks
• Exercises sound judgment
• Communicates effectively
• Demonstrates integrity
• Strives for excellence
• Shares our vision
The following qualifications may be applied and/or assessed because they are beneficial in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process, so please describe how you meet any of the following criteria.
•Experience in handling cash and operating point of sales
•Cleaning and maintenance practices
•Tact: Being respectful and polite when dealing with people; understands what to say/not say in difficult situations
•Experience working in a fast-paced environment with frequently changing priorities
•Experience working with computer applications and reservation systems
Reliability Status security clearance - •Security Screening: obtain and maintain a Reliability status (must be attained prior to appointment)
•Willing and able to wear identifier clothing and personal safety equipment
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Persons who are in receipt of a Canadian Government Public Service pension and are considering this employment opportunity with the Parks Canada Agency, should contact the PWGSC Public Service Pension Centre (1-800-561-7930) in order to determine the impact of an appointment on their pension benefit entitlements.
Persons are entitled to participate in the appointment process in the official language of their choice.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
We thank all those who apply. Only those selected for further consideration will be contacted.