As the Financial Consumer Agency of Canada (FCAC) is committed to conducting inclusive and barrier-free staffing processes, if you have a functional limitation or a disability that may impact your performance at any steps of the process, such as when submitting your application online, completing an exam or a written exercise or participating in an interview, you may request an accommodation.
Assessment accommodations are designed to remove obstacles without altering the qualification being assessed, and to allow candidates to fully demonstrate their abilities. Should you be invited to participate in an exam, a written exercise, or an interview, you will receive an e-mail including additional information on the assessment format so that you can determine if you may require an accommodation. All information received will be confidential.
If you require accommodation, support in completing and submitting your application, or if you are unable to apply online, please make your request as soon as possible to the address listed below under "Contact information" prior to the closing date of this employment opportunity. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.
The FCAC’s Supervision and Enforcement Branch is currently seeking to fill two director positions. These two positions and their duties are the following:
1- Director, Compliance Promotion:
Reporting to the Deputy Commissioner, Supervision and Enforcement, the Director, Compliance Promotion is accountable for leading, directing, and overseeing the strategic development, evolution, application, and stewardship of FCAC’s Supervisory Framework. This includes directing and overseeing the development of operational policy, supervisory guidance, bulletins and rulings, research specific to supervision trends and issues of interest; program evaluation; the coordination of the Agency’s participation in supervision-related fora; and the Branch’s data analytics function. The Director contributes operational insights to inform agency wide work, including policy. The role is called upon to provide strategic advice on supervisory issues and other related matters in a financial marketplace that continues to evolve.
2-Director, Supervision:
Reporting to the Director General, Supervision, the Director, Supervision provides leadership and oversight to the Agency’s supervisory resources, activities in accordance with FCAC’s supervisory mandate and supervision framework to oversee ensure compliance of market conduct obligations by federally regulated financial entities. The Director ensures the consistent interpretation and application of supervision policies, methods, and procedures; the monitoring of the external environment to identify important and emerging compliance-related issues; and the implementation of best practices to meet ongoing supervision and monitoring requirements. The role is called upon to provide strategic advice on supervisory issues and other related matters in a financial marketplace that continues to evolve.
The Financial Consumer Agency of Canada (FCAC) is a separate agency established in 2001 to protect consumers by supervising federally regulated financial entities and strengthening the financial literacy of Canadians. Today’s financial marketplace is complex, global, and constantly in flux. Likewise, FCAC must be innovative and agile to remain a trusted authority in financial consumer protection.
Financial consumer protection is an integral part of the Government of Canada’s oversight of the financial sector. The Financial Consumer Agency of Canada (FCAC) ensures Federally Regulated Financial Entities (FRFEs) comply with consumer protection measures, promotes financial education, and raises consumers’ awareness of their rights and responsibilities.
FCAC is a small separate agency subject to the Public Service Employment Act (PSEA). FCAC has its own unique classification system (RE and REX) with relevant equivalencies noted above and we offer the same pension as the core public administration. In addition, as an FCAC employee, you will benefit from:
• a competitive salary;
• eligibility for performance pay at all classification levels within the organization;
• a comprehensive benefits package including: Health and Dental Plan; Disability benefits; Life insurance;
• a minimum of four (4) weeks of vacation leave per year;
• a hybrid model with options for telework;
• a broad range of learning opportunities; and,
• a strong support for employee wellness and mental health including access to the confidential employee assistance program.
The designated workplace for both positions is Ottawa, Ontario.
The intent of this process is to staff two (2) positions on an indeterminate basis with a language requirement of bilingual imperative CBC/CBC. A pool of qualified candidates may be established and may be used to staff similar or identical positions within the FCAC with various requirements, various security profiles, and various tenures.
Positions to be filled: 2
Your résumé.
A covering letter "Please clearly and concisely indicate how you meet each of the education and experience requirements of the position."
Education
Graduation with a degree* from a recognized post-secondary institution with a specialization in commerce, public administration, law, accounting, finance, business administration, economics or in a field related to the position or an acceptable combination of education, training and/or experience.
* The term “degree” refers to a baccalaureate or a higher-level degree, as established by educational authorities.
Experience
E1: Significant (1*) experience in a regulatory function (2*) in the financial services industry (3*) or with a financial services industry regulator.
E2: Significant (1*) experience providing strategic advice to senior management (director level and above) on complex issues.
E3: Experience developing and maintaining strategic senior-level relationships with various external stakeholders (4*).
E4: Experience in managing financial (5*) and human resources (6*).
E5: Experience in interpreting data driven insights to inform the delivery of a regulatory program.
Definitions:
(1*) Significant experience is defined as the depth and breadth of the experience normally associated with having performed a broad range of complex related activities for a period of at least five (5) years.
(2*) Regulatory function includes activities such as interpreting legislation and regulations, policy development, compliance monitoring, risk management, audit, investigations, etc.
(3*) Financial services industry includes experience working in a financial institution, including banks, insurance companies, pension funds, wealth management firms, or government entities or agencies that directly deal with the supervision and regulation of these institutions, or other related institutions.
(4*) Various external stakeholders includes a variety of senior-level relationships within federal and/or provincial regulators, within regulated entities, other federal and provincial government departments, consumer groups, industry associations or international agencies/regulators).
(5*) Managing financial resources is defined as overseeing financial resources and being responsible for sound financial planning, forecasting and reporting. Applicants must also indicate the size of the budget they managed directly.
(6*) Managing human resources is defined as directing or overseeing people/staff, including employee performance management, assignment of work, workload management, leading and directing a team through the setting of priorities, contributing to the development of staffing plans. Applicants must indicate the number of employees they supervised directly.
Bilingual - Imperative (CBC/CBC)
Try the self-assessment tests for written expression and reading comprehension and get an idea if you would meet our requirements on official languages: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service/self-assessment-tests.html (Please copy and paste this link into your Internet browser).
Information on language requirements
Knowledge
K1. Knowledge of trends and emerging issues in the financial services industry.
K2. Knowledge of the mandate and activities of the Financial Consumer Agency of Canada and the legislative framework in which it operates.
Competencies
C1 Create Vision and Strategy
C2 Mobilize People
C3 Uphold Integrity and Respect
C4 Collaborate with Partners and Stakeholders
C5 Promote Innovation and Guide Change
C6 Achieve Results
Further information on the Executive Key Leadership Competencies can be found by copying and pasting the following link: https://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/examples-effective-ineffective-behaviours.html
Abilities
A1 Ability to communicate effectively orally.
A2 Ability to communicate effectively in writing.
Asset Qualifications
Education
Graduate degree from a recognized post-secondary institution in a field related to the duties of the position.
Experience
AE1: Experience in leading at least two (2) of the following elements of a regulatory program:
• Regulatory reviews or audits
• Regulatory policy or guidance
• Regulatory enforcement
AE2: Experience in public speaking to an external audience, including delivering presentations, participating in panel discussions, engaging in public fora, or interacting with the media.
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities
Operational requirements
Willingness and ability to work overtime based on operational needs.
Willingness and ability to travel, domestically and internationally.
Secret security clearance
Only applications submitted online will be accepted. However, persons with disabilities preventing them from applying on-line are asked to contact the email referenced below under "Contact Information".
Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of emails). Failure to respond to communications may be construed as a withdrawal from this process.
Indeterminate Government of Canada employees who are substantively at the EX-02 group and level may be considered for deployment.
Reference checks will be conducted.
Performance agreements and talent management results may be used in the process.
Shortlisting - one of the HR strategies that we practice is shortlisting. We may not be assessing all candidates that meet the qualifications, only those that best meet the qualifications and operational needs.
Candidates must meet all the essential qualifications to be appointed; however, one or more asset qualification may be invoked at any stage of the process.
You must provide proof of your education credentials. If you were educated outside of Canada, you must have your certificates or diplomas assessed against Canadian education standards. For more information, please click on “Degree equivalency” in the Education section above.
Throughout the selection process, it is your responsibility to make yourself available for all assessment dates for which you are invited. If you fail to attend any of the scheduled assessments without a justifiable reason, we will not be able to assess your qualifications which may result in your elimination from this process. This also applies to responding to invitations within the allotted timeframe.
Candidates are entitled to participate in the appointment process in the official language of their choice. Candidates are asked to indicate their preferred official language in their application.
All correspondence or interactions throughout the process may be subject to evaluation.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.