We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
We prefer to accept applications received via the jobs.gc.ca site. If you are unable to apply on-line, please contact prior to the closing date and quote the selection process number in your email.
No cover letter required – Respond to questions in the on-line application.
*NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as Asset Qualifications.
Applicants must clearly demonstrate how they meet the Education and Experience factors listed in the Essential Qualifications when responding to the questions in the on-line application. Applicants must clearly demonstrate how they meet these factors by providing concrete examples with significant details to explain WHEN, WHERE and HOW you meet each factor. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described when responding to the questions in the on-line application.
Failure to clearly demonstrate how you meet the Education and Experience factors when responding to the questions in the on-line application, may result in the rejection of your application.
*Please Note that employee housing may not be available for this position, applicants should be prepared to find their own accommodations.*
Experience work-life balance in the mountain landscape of the Canadian Rockies! Start a career with Parks Canada, where you can work, live and adventure among Canada’s natural wonders.
Visitor Attendant positions are a great way to spend a summer or to get your foot in the door for a career with Parks Canada. Become part of a team dedicated to protecting and enjoying Canada’s natural and cultural heritage. Form long-lasting connections with team members and share the parks’ rich environment with visitors from all over the world. Many long-term Parks Canada team members start in attendant positions and grow into many diverse roles, here and all over the country!
Visitor Services Attendant duties:
- Various duties associated with positions in campgrounds, visitor centers, entry gates, or traffic teams
- Cleaning washrooms, showers and pit privies, litter picking, emptying of garbage and recycling bins, sweeping and mopping
- Interacting with visitors to support a quality experience, providing information, direction and sales of goods and services
- Addressing and resolving visitor concerns and complaints
- Conducting facility rounds to ensure visitor compliance with park regulations
Be part of an inspiring team! Parks Canada is a world leader in natural and cultural conservation, Canada's largest provider of natural and historic visitor facilities and manager of destinations that form the cornerstones of the Canadian tourism industry.
Have you ever thought of establishing a career in one of Canada's most amazing and iconic places? Canada's national parks, national historic sites and national marine conservation areas offer opportunities to work in unique locations and live the ultimate Canadian experience.
Want to be part of ensuring a great legacy for Canada and Canadians? Parks Canada is embarking on an unprecedented program of restoration work to heritage, visitor, water and highway assets located within our special places across Canada.
If you are interested in this opportunity, why not consider a career for the Parks Canada Agency? We offer:
• Rewarding work in every corner of the country;
• Learning opportunities that promote individual and organizational excellence;
• An opportunity to experience our rich natural and cultural heritage first-hand;
• Employment with dedicated colleagues in a well-respected federal organization;
• An opportunity to connect with Canadians at their most valued natural and cultural treasures.
The results of this process will be used to fill potential term/acting/assignment at level vacancies for the 2025 season. This process may also be used to fill future vacancies that may arise at the GS-MPS-04 group & level, in various locations, with full or part-time hours for various tenures, such as: Seasonal Indeterminate, Term, Acting Assignment or Assignment at level, depending on status of the selected candidate.
Positions to be filled: Number to be determined
Your résumé.
Contact information for 3 references.
Successful completion of secondary school according to provincial standards.
EXPERIENCE
• Experience in point-of-sale equipment operation, cash handling, and balancing daily sales.
• Experience providing information and service to the public, including complaint resolution.
• Working in a team environment.
• Cleaning of commercial and/or public facilities.
KNOWLEDGE
• Knowledge of Waterton Lakes National Park;
• Knowledge of cash handling practices;
• Knowledge of safe work practices
ABILITIES
• Client & Team Focus - Providing service excellence to internal and/or external client.
• Concern for Safety: Identifying hazards and potential hazards and taking action to ensure a safe environment.
• Sound Decision Making: making decisions involving different levels of risk.
• Problem Solving - Identifying problems and the solutions to them.
OPERATIONAL REQUIREMENTS
• Willingness to wear a Parks Canada uniform and personal protective equipment.
• Willingness to work in variable weather conditions.
• Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays.
• Willingness to work and/or travel in varied terrain, weather conditions, isolated locations and by various means of transportation.
• Medium physical effort to lift 50 lbs maximum with frequent lifting/carrying up to 25 lbs.
The position requires the incumbent to:
• Make moderate physical effort to sit and stand for prolonged periods and to clean facilities and grounds.
• Be exposed to variable weather conditions.
• Be exposed to noxious odours from car fumes, dust, cleaning products and wet conditions.
• Be exposed to potential for minor injury when performing cleaning and maintenance activities.
• Occasionally demonstrate tasks to others.
• Complete Occupational Health and Safety training, implement said training as required.
• Learn and demonstrate Parks Canada Values and Ethic Code in all aspects of their work.
Various language requirements
English Essential or Bilingual Imperative (-- B / -- B)
*Arrangements may be made for the administration of the Public Service Commission Second Language Evaluation (SLE) to test candidate’s bilingualism in their second language (French or English).
Information on language requirements
PERSONAL SUITABILITY
• Exercises sound judgment
• Makes things happen
• Communicates effectively
• Personally connects with people.
Reliability Status security clearance - CONDITIONS OF EMPLOYMENT
• Obtain and maintain Reliability Status;
CONDITIONS OF EMPLOYMENT
• Possession and maintenance of a valid Class 5 Driver’s License
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.
Persons are entitled to participate in the appointment process in the official language of their choice.
Travel cost for individuals who are not Federal Public Servants will not be covered.
We thank all those who apply. Only those selected for further consideration will be contacted.