We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Indigenous peoples, persons with disabilities and members of a visible minority group to self-declare within a staffing process.
We prefer to accept online applications for this process. Persons who are unable to apply on-line must contact Human Resources prior to the closing date with a résumé and cover letter that clearly demonstrates how they meet the “essential” education and experience requirements; quoting the selection process number (located in the top right corner of the advertisement) in the subject line.
Failure to clearly demonstrate in the screening questions how you meet the “essential” Education and Experience factors found on the Statement of Qualifications, may result in the rejection of your application.
The asset qualifications are not essential to the job, but would be an asset in carrying out the duties of the position. They may be used in screening, assessment or determining right fit for this selection process.
The Visitor Experience Team Leader III (PM-03) is the program coordinator for two streams: 1) Information Services; and 2) Interpreter Services (natural/cultural heritage interpretation). These operations include development and delivery of visitor publications, coordinating the visitor facility rental program, operating visitor centre complex that includes a shop, exhibit, venue rental and information services; planning, development, and delivery of park interpretive experiences and more.
Riding Mountain National Park is located in Treaty 2 Territory, the Anishinabe homelands, where we work with the Coalition of First Nations with interests in Riding Mountain National Park to foster positive and collaborative relationships. Riding Mountain National Park is located approximately 3.5 hours northwest of Winnipeg. Protecting 3,000 square kilometers of wilderness.
Approximately 350,000 people visit Riding Mountain National Park each year. Our dynamic and diverse staff protect and present the park. We provide visitors with quality and memorable experiences during each season of the year.
This process will be used to staff one indeterminate (permanent) full-time position on-location in Riding Mountain National Park in the Visitor Experience department.
This process may also be used to create a list of qualified candidates to staff similar positions with various tenures, security levels, linguistic requirements, or work locations.
Positions to be filled: 1
Your résumé.
Contact information for 3 references.
EDUCATION
A minimum of 2 years post-secondary education OR *acceptable combination of education, training, experience, or traditional knowledge relevant to the position.
*An acceptable combination includes:
• A secondary school diploma or an acceptable combination of education, training and/or experience in a field relevant to the position being staffed; AND
• Successful completion of a minimum of one (1) course relevant to the duties of the position (e.g., courses taken through continuing education facilities, colleges, universities, professional or governmental organizations or employers including training provided by Indigenous Elders or groups that may include but are not limited to courses in heritage interpretation, communications, public speaking, performing arts); AND
• A minimum of 12 (twelve) months experience working in the fields of education, interpretation, and/or outreach-communications.
EXPERIENCE
• Experience planning, developing, implementing, and monitoring programs, activities, operations, services or facilities in the tourism field.
• Experience in hiring, supervising staff and leading diverse teams.
• Experience writing and editing communications products such as web content, brochures, and/or non-personal media text.
• Experience in financial resources management.
Bilingual - Imperative (--B/--B)
Information on language requirements
KNOWLEDGE
• Knowledge of principles, theories, practices, tools, trends, and techniques associated with marketing, interpretation, recreation, tourism, and hospitality management.
ABILITY
• Ability to communicate effectively, both orally and in writing.
• Ability to analyze and synthesize information to understand issues, identify options, and support sound decision-making.
• Ability to manage resources and coordinate work for multi-functional teams and projects.
• Ability to supervise staff in diverse functions.
• Ability to develop and deliver interpretive products and experiences.
COMPETENCIES
• Demonstrating integrity and respect;
• Thinking things through;
• Working effectively with others; and
• Showing initiative and being action-oriented.
ASSET EDUCATION
• Completed educational courses in project management and/or interpretation planning.
ASSET EXPERIENCE
• Experience in cross functional collaboration and consultation.
• Experience providing strategic input to a management team.
ASSET ABILITY
• Inclusivity-Diversity-Equity-Accessibility: developing and delivering visitor services and interpretive experiences for diverse multicultural clients/audiences/stakeholders.
OPERATIONAL REQUIREMENTS:
• Willingness to work and/or travel in varied terrain, weather conditions, isolated locations and by various means of transportation.
• Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required.
• Oversee the management of a large staff, engaged in a variety of visitor services functions, through subordinate supervisors.
• Willing and able to make moderate physical effort to sit and stand for prolonged periods.
Reliability Status security clearance - Conditions of Employment
• Obtain and maintain Reliability Status security clearance.
Conditions of Employment
• Willingness to wear a Parks Canada uniform and prescribed protective equipment.
• Possession of a valid class 5 Driver’s Licence.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
Each person is entitled to participate in the appointment process in the official language of their choice.
For tips to navigate the application process step by step, refer to the following short video: https://www.youtube.com/watch?v=0GW7P3g9hhI.
We thank all those who apply. Only those selected for further consideration will be contacted.