We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
OPEN TO STUDENTS CLOSE TO GRADUATING
🎓Students are encouraged to apply should they be completing their degree requirements from a post-secondary institution in a field that focuses on understanding and assessing human behaviour by December 31, 2024 or a degree from a recognized institution by December 31, 2024 along with acceptable correctional experience.
The above note applies for screening purposes only. The essential education requirement would need to be met in order for an appointment to be made.
APPLICATION PROCESS
📝 It is the responsibility of the applicant to clearly outline how they meet each of the screening criteria (i.e. Education and Experience Qualifications) by responding to the screening questions in the online application. Please note that it is NOT sufficient to only state that the requirement is met or to provide a listing of current responsibilities; rather, the applicant must provide concrete examples that illustrate how they meet the requirement. Of note, the minimum experience requirement is of approximately three to four months. Lack of EXAMPLES and DETAILS may result in your application being rejected.
Your resume will be used as a SECONDARY SOURCE OF INFORMATION and must accurately reflect your employment history and support your qualifications. It is therefore inappropriate to only state “refer to resume” in response to screening/text questions.
📝 Applicants are encouraged to APPLY NOW, as managers may use the pool of qualified candidates initially created from the inventory to hire at any point in time. Following the initial pool of qualified candidates, and as positions become available, applicants who meet the screening qualifications may be contacted for further assessment.
📧 For screening and assessment purposes, all communications related to this selection process will be by email. Therefore, candidates must include a valid email address in their application. It is recommended to include a secondary valid work email, if applicable. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email) and frequently check their inbox and JUNK/SPAM folders. It is also the candidate's responsibility to ensure accurate contact information is provided and updated, as required, by communicating to the email indicated below.
CSC is currently in the process of advertising Parole Officer processes for multiple locations in the Quebec region (2024-PEN-EA-QUE-189403, 2024-PEN-EA-QUE-189404, 2024-PEN-EA-QUE-189405) and may add other locations and processes. Those who apply on multiple Parole Officer 2024 processes with CSC will be assessed only once and the results will be applied to all processes. The waiting period to be retested is 90 calendar days.
For general information when applying on a selection process, visit https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-what-expect.html
📣 PREVIOUS ASSESSMENT RESULTS
You are required to submit an application to this selection process to be considered for further consideration. If you participated in the Parole Officer selection processes 2021-PEN-EA-NAT-169755, 2023-PEN-EA-ONT-180951, 2023-PEN-EA-ONT-180952, 2023-PEN-EA-ONT-180953, 2023-PEN-EA-ONT-180954, 2023-PEN-EA-ONT-180955, 2023-PEN-EA-ONT-180956, and 2023-PEN-EA-ONT-180957 with Correctional Service Canada, your assessment results may be applied as part of this selection process.
Candidates who were found qualified in a previous Parole Officer selection process that is not mentioned above, will NOT be able to transfer scores to the new process.
VOLUME MANAGEMENT TOOLS may be utilized.
We believe that our employees are the cornerstone of achieving our goals. This is why we offer them a positive and inclusive work environment that is worthy of their dedication and professionalism. We promote career advancement by providing opportunities to develop and acquire new skills and competencies. We value diversity as well as the use of both official languages.
DIVERSITY AND INCLUSION
CSC remains committed to developing and maintaining a strong, inclusive, and diverse workforce that not only reflects the Canadian population, but also the populations we serve. We don’t just accept diversity – we celebrate it! We are making targeted efforts to recruit and retain diverse employees. In fact, CSC is the largest employer of Indigenous peoples in the core public administration. We believe that our ability to deliver accessible and inclusive services is realized when we recognize and retain the most diverse range of thoughts, experiences, and skills. We work hard to create an environment where all perspectives and experiences are valued. We are committed to helping diverse talent thrive.
We encourage women, Indigenous peoples, persons with disabilities, and members of visible minority groups to apply and to self-declare themselves as part of one or more of the Employment Equity groups as selection may be limited to candidates belonging to one or more of these groups.
CSC is seeking interest from persons looking for an exciting and rewarding career as a Parole Officer.
📣 MAKE A DIFFERENCE!
Parole Officers are essential to fulfilling the Correctional Service of Canada's (CSC) mission of enhancing public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure, and humane control. They play an active role to help offenders reintegrate into society.
With more than 20,000 employees, CSC plays a key role in contributing to public safety, working around the clock at our 43 correctional institutions, 91 parole offices and 14 community correctional centres across Canada. Join us to help change lives and protect Canadians!
📚 The Parole Officer’s responsibilities include guiding the progress of offenders through a progression from most restrictive to least restrictive controls and from institutions to community supervision. They ensure that legal and policy requirements for reintegration are met as well as manage the reintegration of offenders throughout their sentences while trying to maintain public safety.
Furthermore, they are responsible for assessing, analyzing and recommending potential transfer and release suitability of offenders as well as observing and interpreting the behaviour of the offenders/parolees. For more information on the responsibilities of a Parole Officer, please visit the following website: https://www.csc-scc.gc.ca/careers/003001-1103-eng.shtml
A pool of partially qualified candidates may be established throughout this selection process to staff temporary and permanent Parole Officer positions.
CSC will review applications on a regular basis and contact candidates selected for further assessment. It is important therefore to complete and submit your application for timely consideration.
Positions to be filled: Number to be determined
Your résumé.
EDUCATION
🎓 Graduation with a degree from a recognized post-secondary institution in a field that focuses on understanding and assessing human behaviour
OR
🎓Graduation with a degree from a recognized post-secondary institution and acceptable correctional experience.
Note: Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult link below.
https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/degree-equivalency.html
EXPERIENCE
✔️*Experience in formally assessing human behaviour.
✔️*Experience in each of the following, with the aim of changing human behaviour:
•Interviewing;
•Motivating;
•Counselling;
•Making referrals or recommendations, and;
•Identifying needs for intervention.
Note: * Experience refers to a well-defined role within a social services or correctional organization. The minimum experience requirement is of approximately three to four months.
Bilingual - Imperative (BBB/BBB)
French essential
Information on language requirements
COMPETENCIES
✔️Thinking things through.
✔️Rapport building.
✔️Sensitivity to working with diverse groups, such as women, people with mental health needs, Indigenous peoples, and ethnocultural groups.
✔️Effective communication skills.
✔️Demonstrating integrity & respect, including the CSC Values.
✔️Working effectively with others.
✔️Showing initiative and being action-oriented.
✔️Judgment.
✔️*Demonstrates an awareness of women’s issues.
Note: *These elements apply to positions working with offenders in women’s institutions, women’s supervision units in the community and healing lodges or units for women offenders.
ASSET QUALIFICATIONS
EXPERIENCE
➕Experience in a correctional environment.
➕Experience in case management and risk assessment within a federal or provincial correctional facility.
➕Experience in case management and supervision within a federal, provincial or non-governmental community correctional setting.
➕Experience interviewing offenders within a federal or provincial correctional facility.
➕Experience interviewing offenders within a federal, provincial or non-governmental community correctional setting.
➕Experience working with community agencies or programs.
➕Experience working with young offenders.
➕Experience working in a cross-cultural environment.
➕Experience working with Indigenous populations.
➕Experience working with people with mental health needs.
➕Experience interacting with marginalized women.
➕Experience working in the field of substance abuse/addictions.
➕Experience working with individuals associated with security threat groups, such as street or prison gangs, organized crime, or other groups involved in criminal behaviour.
ASSET QUALIFICATIONS
ABILITIES
➕Ability to communicate orally and/or in writing in a language other than English/French that is reflective of the offender population diversity of the operational unit.
Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women
Information on employment equity
To support employment equity objectives, increased representation of employment equity groups.
To support diversity and inclusion, increased representation of a member of an equity-seeking group.
To meet business objectives, increased representation of a member of an equity-seeking group.
Applicants must complete the Employment Equity portion of the CREATE/MAINTAIN PROFILE declaring themselves as a person of an EE group in their application through GC jobs in order to be considered to meet the Organizational Need in this process.
OPERATIONAL REQUIREMENTS
✔️Willingness to travel occasionally.
✔️Some positions require willingness to work off site and travel throughout the community, on a regular basis.
✔️Reliability and Security: Enhanced Reliability status.
✔️Driver's License: Some of these positions require possession of a valid driver’s license or mobility usually associated with having a valid driver’s license.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
We also promote the recruitment of Canadian Veterans and releasing Canadian Armed Forces personnel: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/canadian-armed-forces-members-veterans.html.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.