Analyst - Various Streams

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

PLEASE IDENTIFY CLEARLY FOR WHICH STREAM(S) YOU ARE SUBMITTING AN APPLICATION:

STREAM 1: Policy & Program Analyst
STREAM 2: Resettlement Operations Officer
STREAM 3: Data Integrity & Facial Recognition Analyst
STREAM 4: Junior Analyst

*ONLY ONLINE APPLICATIONS WILL BE ACCEPTED*

All job applications must therefore be submitted through the Public Service Resourcing System (PSRS). Persons with disabilities preventing them from applying on-line are asked to contact the Public Service Commission at 1-800-645-5605.

In order to have your application considered, all screening questions must be answered. You must provide concrete examples, which illustrate how you meet each qualification, including where and how you obtained the experience, as well as the period(s) in which you performed the functions of the position(s) (MM-YYYY to MM-YYYY). FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA (Education and Experience, both Essential and Asset) MAY RESULT IN THE REJECTION OF YOUR APPLICATION.

Your résumé will not be used for screening purposes and may only be used a secondary source of validation. You must clearly demonstrate in your screening questions how you meet the education and/or experience (essential and asset).

Focus on Quality and Details MAY be assessed through the screening. Failure to respond to the screening questions in the requested format MAY result in your application being rejected for failing to demonstrate Focus on Quality and Details.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Random selection* will be used to identify which applicants will be assessed from this inventory. You will find more information about random selection in "Other information".

Intent of the process

This inventory will be used to establish a pool of qualified candidates which may be used to staff similar positions at an identical or equivalent group and level with various linguistic profiles, various security profiles, various tenures within Immigration, Refugees & Citizenship Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 5,000 words (maximum)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

COMMON TO ALL STREAMS

A secondary school diploma or an acceptable combination of education, training or experience.

Degree equivalency

EXPERIENCE

COMMON TO ALL STREAMS

EX1: Experience liaising with stakeholders or clients by responding to inquiries
OR
Experience inputting data within an enterprise software such as the Human Resources Management System (HRMS), Global Case Management Systems (GCMS) or Systems, Applications & Products in Data Processing (SAP).

EX2: Experience working in an office environment.

STREAM 1
EX3: Experience gathering and synthesizing information from a variety of sources in an office environment.

EX4: Experience updating and tracking information in an office environment.

STREAM 2
EX5: Experience in using Global Case Management Systems (GCMS).

STREAM 3 AND 4
EX6: Experience in the application OR interpretation of policies and procedures.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

COMMON TO ALL STREAMS
AED1: Successful completion of a degree or diploma from a recognized post-secondary institution

Degree equivalency

AEX1: Experience in providing administration or program support within Immigration Refugee and Citizenship Canada (IRCC).

AEX2: Experience in the application or interpretation of a Legislation that governs IRCC mandate (Immigration and Refugee Protection Act, Citizenship Act, or Passport Order).

AEX3: Experience with the use of one or more of the following different systems: GCMS, FOSS, or NCMS.

AEX4: Experience being a qualified passport agent and having 2 years of passport processing experience.

AEX 5: Recent* experience using Excel
*Recent is defined as within the last two years

AEX6: Experience managing a general mailbox

AEX7: Experience working in the Immigration, Refugee and Citizenship Canada (IRCC) Refugee Resettlement Program

AEX8: Experience in writing or drafting briefing notes, memoranda, reports, decks and presentation material for senior management

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French Essential
Bilingual Imperative - BBB/BBB, CBC/CBC

Information on language requirements

COMPETENCIES

COMMON TO ALL STREAMS
BC1: Adaptability & Flexibility
BC2: Cooperation and Collaboration
BC3: Judgment/Analytical thinking
BC4: Effective Interactive Communication (*Written and Oral)
BC5: Values and Ethics
BC6: Focus on Quality and Details

*May be assessed through screening questions or written exam.

COMMON TO ALL STREAMS

PS1: Dependability

The following may be applied / assessed at a later date (may be needed for the job)

STREAMS 3 AND 4
AK1: Knowledge of the vision, mandate and objectives of Immigration, Refugees, and Citizenship Canada (IRCC).

AK2: Knowledge of Immigration, Refugees, and Citizenship Canada (IRCC) policies and programs

In support of achieving a diversified workforce, consideration may be given to candidates belonging to one of the following Employment Equity groups: Aboriginal peoples, Persons with a Disability and Visible Minorities.

Information on employment equity

OPERATIONAL REQUIRMENTS

Able and willing to work overtime, as required.
Able and willing to travel, as required.
Able and willing to work shift work.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Stream 2 - Resettlement Operations Officer
Candidates may be required to pass a knowledge exam of the Resettlement Program following the completion of training. Candidates who do not pass the exam will not be considered for the Resettlement Operations Officer position but will remain in the pool of qualified candidates to be considered for other positions within Immigration, Refugee and Citizenship Canada.

Other information

*Random selection - Frequently Asked Questions:

1. Some advertisements state that random selection may be used to identify which applicants will be assessed during the appointment process. What is random selection?

Random selection is a strategy that is sometimes used to manage applicant volume. It identifies a sub-sample of applicants by applying the element of chance at some point during the appointment process, using criteria identified by the hiring organization.

2. How is this sub-sample of applicants determined?

To determine the sub-sample of applicants, the hiring organization identifies the following:
- criteria that qualified candidates must meet; and
- the number of candidates to be selected.

With the assistance of an electronic system that contains information on all applicants, candidates who meet these criteria are identified and the sub-sample is randomly selected from that group. The Public Service Resourcing System - the electronic system used to advertise, receive and select applications - performs the random selection function.

Candidates must meet all of the essential qualifications to be appointed to a position. A candidate may be appointed to a position even though he/she does not meet any or all of the asset/other qualifications or operational requirements. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.

NOTE: Candidates will need to provide proof of their education credentials only at a later time in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/indexe.stm

PLEASE NOTE: It is our intention to communicate with applicants via e-mail for this inventory (for example, when sending an invitation for a written test or interview). Therefore, applicants must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users.

Your application in this inventory will be active for 365 days. A notice that your application is about to expire will be posted to the My jobs menu of your account 20 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.