Inventory CS-01, CS-02, CS-03, CS-04

Update: Are you a Royal Canadian Mounted Police civilian member or a civilian member assigned to Shared Services Canada? We encourage you to apply! Please note that a civilian member selected for appointment through this process may not have to convert to public servant status before deeming. Contact the Shared Services Canada Human Resources Service Desk at for more information.

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

This is an inventory of potential candidates to fill upcoming employment opportunities for Information Technology (IT) positions at the following groups and levels: CS-01, CS-02, CS-03 and CS-04.

As various positions will be filled from this inventory, a complete statement of merit criteria is not provided at this time. The criteria listed are those requirements to be met for entry into the inventory. Should you be contacted for further consideration, the hiring manager will provide a copy of the complete Statement of Merit Criteria for the position being filled. At that time, you may be required to provide additional information to be used for screening and assessment. The merit criteria may be assessed each time using a variety of assessment methods in accordance with the position requirements.

Your application from this inventory is not transferrable.

Volume Management:
Where relevant and as a means to manage volume, we may randomly select candidates from the inventory as opportunities arise.

Work environment

Shared Services Canada (SSC) delivers Government of Canada Information Technology services that underpin service delivery to Canadians.

SSC has six program areas: email services, data centres, telecommunications, cyber and IT security services, workplace technology devices and service management. This includes but not limited to IT job opportunities in the following areas:
• Intra-Building Networks and Telecommunications
• Mainframe & Bulk Print
• SuperComputing
• Facilities Management
• Infrastructure Security and Security Operations
• Service Delivery, and Service Management.

Intent of the process

This inventory may be used to staff positions at Shared Services Canada across Canada with various tenures and/or with language requirements and security levels according to the position to be staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

NOTE:
At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSETS

EDUCATION

A degree from a recognized post-secondary institution with specialization in Computer Sciences, Management Information Systems, Computer Engineering or any other field related to the position.

Degree equivalency

CERTIFICATIONS

ITIL Certification (v2/v3)

Business Continuity Planning Certification

CISA: Certified Information Systems Auditor

Certified Information Systems Security Professional (CISSP) as issued by ISC2

Global Information Assurance Certification (GIAC) in one of the specializations under
the Security Administration category as issued by SANS

Successful completion of any or all CSEC IT Security Learning Centre Programs of Study

Project Management Professional (PMP) as issued by PMI

Open Group Architecture Framework (TOGAF) Certification*

EXPERIENCES

1-Experience in troubleshooting methodologies and resolving technical issues in the field of Information Technology

2-Experience within a data centre in one or more of the following: completing rack and stack activities (such as rack layout, equipment installation, monitoring, supporting, troubleshooting, cabling devices, capacity planning and updating documentation), managing environmental controls requirements and/or managing power requirements

3-Experience in one or more of the following activities: installing, configuring, maintaining, monitoring, patching, provisioning, upgrading and/or troubleshooting one or more of the following related to operating system management:
- Linux/Unix
- MS Windows

4-Experience in one or more of the following activities: installing, configuring, maintaining, monitoring, patching, provisioning, upgrading and/or troubleshooting related to Distributed File System (DFS) management.

5-Experience using Mainframe utilities, products and/or technologies

6-Experience with IT infrastructure architecture related to one or more of the following:
- Mainframe
- Mid-range
- Networks
- Storage
- Facilities
- Cloud
- Other IT infrastructure architecture.

7-Experience in one programming or interpreted scripting languages such as:
- MS PowerShell
- JavaScript
- REST
- SOAP
- Scheduling batch using OEM or CA7

8-Experience in IM/IT incident, problem, Service Desk or change management

9-Experience in providing IT Continuity (ITC) support. (This may include technical support of ITC infrastructure, implementation of ITIL processes and procedures related to ITC and/or coordination of ITC or tabletop exercises involving participants representing multiple disciplines).

10-Experience developing and launching midrange servers or related supporting technologies.

11-Experience supporting security services such as Firewalls, Intrusion Detection, Security Event Management, Anti-Virus, Anti-Malware, Data Loss prevention, Network Security, Vulnerability Assessment or other related Cyber/IT security services

12-Experience in application management

13-Experience in workload migration

14-Experience in quality assurance processes associated with production environments.

15-Experience working with IT Security controls, technology (ie Firewall, VPN, IDS/IPS).

16-Experience working in a Security Incident Response team.

17-Experience in supporting LAN's/WANS and zoning protocols.

18-Experience in Computer Forensics.

19-Experience in working with Canadian Government IT Security related standards and policies (e.g. Government Security Policy, Management of Information Technology Security (MITS) Standards, etc.).

20-Experience in conducting technical research and analysis of cyber threats and IT security incidents

21-Experience in analyzing confidential information and reports in the Cyber and IT Security Domain

22-Experience in implementing, supporting or testing IT security solutions within multi-zoned data centre environments.

23-Experience in contributing to the development and management of an IT security program, including: security awareness, policies, standards, procedures, processes, monitoring, risk management, and activities surrounding the Certification and Accreditation (C&A) of IT infrastructure.

24-Experience conducting reverse malware analysis through behavioral and code analysis

25-Experience leading a team of IT specialists

26-Experience triaging and analysing Service Device Logs

27-Experience delivering or assisting in the delivery of Service Level Agreements (SLA) and/or Service Level Objectives (SLO)

28-Experience in producing and communicating IT service management status reports

29-Experience providing expert advice and recommendations to management on strategic IT alignment with Government of Canada vision and roadmap

30-Experience providing recommendations for architecture & design or planning or development and implementation in the areas of architecture (any of Information Technology (IT) architecture, Business Architecture, Information Architecture or application architecture) to management (Director and above).

31-Experience in leading committees and working groups comprised of colleagues and other IT specialists to develop and negotiate architecture strategies, designs, systems, plans or standards.

32-Experience in leading or managing Information Technology Service Management (ITSM) and Enterprise System Monitoring (ESM) projects involving multidisciplinary teams

33-Experience in the design, development, implementation and maintenance of an ESM/ITSM systems

34-Experience in providing technical advice to Service Management Executives relating to ITSM/ESM issues

35-Experience in designing and updating end-to-end ITIL business processes

36-Experience managing and/or leading, and/or coordinating IM/IT projects and/or IM/IT operations.

37-Experience in managing enterprise storage or backup infrastructure

38-Experience working in IM/IT in Application development/operations/maintenance or in
database, systems and quality services

39-Experience in ongoing management and support of mainframe environment hardware, operating system software and foundation software that comprise the standard software stack, such as
- Hardware platforms - IBM S/390 and IBM System zSeries;
- Operating systems - MVS, z/OS, Z/VM and Linux;
- On-line Transaction Manager - CICS;
- Message Management - MQSeries;
- Web – WebSphere

40-Experience in providing IT advice to management as well as clients in the field of advanced computer technology related to high-performance computing and/or high-availability systems.

41-Experience in the evaluation, implementation and delivery of large scale advanced computer technology systems, such as servers, storage, networking, operating system software and middleware

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
The language requirements will vary according to the position to be staffed.

Bilingual imperative BBB/BBB, CBC/CBC
English essential
French essential
English or French essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

NOTE: THE OPERATIONAL REQUIREMENTS MAY VARY BY THE POSITION BEING STAFFED.

1. Willingness and ability to work overtime
2. Willingness and ability to work shift-work
3. Willingness and ability to work 24/7 on-call status
4. Willingness and ability to travel

Conditions of employment

CONDITIONS OF EMPLOYMENT

NOTE: THE CONDITIONS OF EMPLOYMENT MAY VARY BY THE POSITION BEING STAFFED.

Reliability Status, Secret and Top Secret security clearance

1. Willingness and ability to work overtime
2. Willingness and ability to work shift-work
3. Willingness and ability to work 24/7 on-call status
4. Willingness and ability to travel

Other information

In an effort to respect SSC engagement to address identified gaps, selection may be limited to members of employment equity groups: Aboriginal persons, persons with disabilities, visible minorities, and women.

If you are being considered for a position, communication will be via your e-mail or via the PSRS with regards to this advertised process.

You will be asked to provide a response and additional details about specific experiences within 72 hours. It is your responsibility to check both your jobs.gc.ca e-mail accounts regularly to ensure that you do no miss out on any opportunities. Failure to respond in the appropriate timeframe may result in not being referred to the hiring manager.

Travel Costs:
Candidates from outside the public service may be required to pay for travel costs associated with a selection process that would result from this inventory.

Proof of education and citizenship:
Candidates must be prepared to provide proof of education (copy of degree or diploma) and citizenship. If you have obtained education outside Canada, you will be required to submit proof of evaluation of Canadian equivalency.

Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

All job applications must be submitted ONLINE ONLY through the Public Service Resourcing System. Persons with disabilities who cannot apply online are asked to contact 1-800-645-5605.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.