Support Clerk (Inventory)

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Your application in this inventory will be active for 120 days. A notice that your application is about to expire will be posted to the My Jobs menu of your account 21 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update My Inventory Status to reaffirm your interest.

Duties

Performs clerical services in support of the delivery of the department's programs and services to clients in the Pensions mailroom and file management areas.

Duties include but are not limited to:
Receiving, screening, classifying, sorting and/or registering initial mail/client information for various departmental programs and services within prescribed procedures and requirements;
Verifying and authenticating client information;
Obtaining, inputting, maintaining and extracting data and documentation related to applications and claims; and/or,
Operating various types of office equipment e.g. postage meters, high-speed printers.

Work environment

A high-volume client service environment providing support in mailroom, work distribution and file management areas; including office and warehouse environments.

Intent of the process

Anticipatory staffing. This selection process will be used to create a qualified pool of candidates and may be used to fill future indeterminate, term and casual positions with various language requirements (Bilingual CBC/CBC or English Essential) in Timmins, Ontario.

The pool may be used to staff similar positions in Timmins, Ontario within Employment and Social Development Canada.

Applicants are encouraged to apply ONLY if they are able to relocate or commute to Timmins, Ontario.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

• Experience in performing clerical duties

• Experience in using technology (e.g. e-mail, Internet and word processing)

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

• Successful completion of two (2) years post-secondary education from a recognized educational institution (e.g. community college, CEGEP, university)

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• Bilingual Imperative (CBC/CBC)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

EDUCATION:
• Secondary school diploma or a satisfactory score on the GIT 320 (PSC test approved as an alternative to a secondary school diploma)

If applicants are screened into the process and contacted, they must be prepared to provide proof of education upon request. Applicants with foreign educational credentials are required to provide proof of Canadian equivalency. Please click on "Degree equivalency" for more information. Failure to provide the information when requested will result in rejection of application.

Degree equivalency

COMPETENCIES:
• Communication (oral)
• Communication (written)
• Thinking Skills
• Verification and Accuracy
• Working with Others
• Client Focus
• Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

• Willing and able to work overtime as required

Conditions of employment

Reliability Status security clearance

• Willing and able to travel for training purposes

Other information

Applicants must complete the "Screening Questions" section of the application for the essential qualifications. Failure to complete the questions or to provide concrete examples that illustrate how you meet the qualifications will result in your application being rejected.

ACKNOWLEDGMENT OF RECEIPT OF APPLICATIONS WILL NOT BE SENT. WE WILL ONLY CONTACT THOSE CANDIDATES SCREENED INTO THE PROCESS.

-WAITING PERIOD FOR REASSESSMENT: The retest period for assessment is 120 days from the date of elimination at either the written exam or interview/reference stage of the process. If you submit an application before the retest period has elapsed, your application will not be considered.

To be considered for a Bilingual Imperative CBC/CBC position, you must already have Second Language Evaluation results at the CBC/CBC level (proof will be required) OR you must be willing to undergo a Second Language Evaluation.

To obtain a copy of the SLE results, candidates may make a request at the following website http://www.psc-cfp.gc.ca/ppc-cpp/test-examen-result/tst-rslt-examn-eng.htm. For more information on SLE, visit the following web-site: http://www.psc-cfp.gc.ca/ppc-cpp/sle-els/cand-info-cand-eng.htm.

** PLEASE NOTE: Assessment is planned to occur on an ongoing basis. Failure to participate in assessments as scheduled may result in the rejection of your candidacy. Applicants should be available for assessment at any time. Alternative testing dates will be limited and only offered for extenuating circumstances: Illness (a medical certificate will be required) or Emergency Circumstances (verifiable). In addition, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users**

Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location.

Applicants from outside the federal public service will be required to pay for their own expenses for costs associated with travel to an interview and travel to test sessions related to the assessment process.

Candidates are entitled to participate in the appointment process in the official language of their choice.

Applicants must clearly demonstrate how they meet the education and experience qualifications in the questionnaire. Failure to do so will result in their application being screened out without further consideration.

A written examination may be administered. If you fail to attend to this assessment without good reason, you will not be considered further in this process.

Reference checks will be sought from your most recent employers.

Candidates must meet all of the essential qualifications to be appointed to a position.
A candidate may be appointed to the position even though he/she does not meet any or all of the asset qualifications, organizational requirements, or operational needs. However, meeting these criteria is desirable and may be used as a deciding factor in choosing the person to be appointed.

Please note that top-down and/or random selection may be used during this process.
You must provide proof of your education credentials. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.