Office Clerk

Update: 2015-07-27: Amended Essential education criteria and added a note.

Important messages

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

ONLY APPLICATIONS SUBMITTED ONLINE THROUGH THIS SITE WILL BE ACCEPTED.

Work environment

KEEPING CANADA SAFE

Help Meet the Challenge! - Join us to work together to provide Canadians with a peaceful and safe society.

Since December 2003, the Canada Border Services Agency (CBSA) has been an integral part of the Public Safety Portfolio, which was created to protect Canadians and maintain a peaceful and safe society.

The Agency is responsible for providing integrated border services that support national security and public safety priorities and facilitate the free flow of persons and goods, including animals and plants, that meet all requirements under the program legislation.

Our employees comprise a workforce of approximately 12,000 public servants across Canada and abroad that offers a wide range of career opportunities. They enjoy ongoing training programs and advancement opportunities in an energetic working environment that supports creativity and continued learning.

Our employees enjoy competitive social advantages that you can find by visiting the Treasury Board of Canada Website at http://www.tbs-sct.gc.ca/hr-rh/bp-rasp/index_e.asp.

Join us to meet one of the Federal Government's highest priorities under the Public Safety and Emergency Preparedness (PSEPC) portfolio. Let's address the challenges of providing essential services to protect national security while achieving your personal career goals as a member of an enthusiastic, leading edge team.

Positions to be filled: 15

Information you must provide

Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Successful completion of two years of secondary school.

EMPLOYER-APPROVED ALTERNATIVES TO TWO HIGH SCHOOL YEARS
1. A satisfactory score on the PSC test is approved as an alternative to the two years of high school ; or
2. An acceptable combination of education , training and (or ) experience.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC
English Essential
French Essential
English or French Essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION:
- Secondary school diploma
- Post-Secondary school diploma

Degree equivalency

EXPERIENCE:

A combination of the following experience may be selected as essentials or assets according to the Managers requirement when submitting requests through the Inventory.

Experience providing human resourcing support services
Experience in taking and transcribing minutes of meetings
Experience coordinating administrative activities in the office of a senior manager
Experience providing secretarial services to senior managers.
Experience providing administrative support services to senior managers.
Experience writing correspondence in a business or office environment.
Experience formatting various documents, reports and materials.
Experience collecting information from files and reports for correspondence or reports.
Experience preparing background material for meetings.
Experience scheduling and organizing teleconferences, videoconferences or meetings.
Experience coordinating the agenda of other persons using an electronic scheduler.
Experience organizing hospitality events.
Experience coordinating logistics for meetings, seminars or workshops.
Experience coordinating events such as protocol visits, formal receptions or press conferences.
Experience using MS Word.
Experience using MS PowerPoint.
Experience using MS Excel.
Experience using MS Access.
Experience using Microsoft Outlook.
Experience using a travel management system.
Experience inputting, extracting, compiling and processing data utilizing automated systems and software.
Experience researching, extracting and compiling information from various sources.
Experience scheduling and organizing travel arrangements.
Experience maintaining a Bring Forward (BF) system.
Experience working with the Privacy Act , or the Access to Information Act , or the Personal Information Protection and Electronic Documents Act (PIPEDA).
Experience providing secretarial services such as typing, keyboarding, photocopying or filing.
Experience using Access to Information and Privacy (ATIP) software such as ATIP Flow and ATIP Image.
Experience maintaining electronic and hard copy filing systems.
Experience classifying documents, charging in/out files request and maintaining files in a records room environment.
Experience in providing general administrative support services in an office setting
Experience providing service to the public in an environment dealing with clients

Some positions may require the following Operational Requirement:

Work overtime as required.

Conditions of employment

Reliability Status security clearance - Some positions may require a Secret security clearance

Some positions may require the following condition of employment:

Work various shifts on rotation, weekends as well as statutory holidays.

Other information

The client organization will accept applications on-line only.

All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.

Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
Applicants can verify the status of their applications, at any time.
Applicants can be notified electronically of tests or interviews and results.
For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.

To submit an application on-line, please select the button "Apply Online" below.

Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.
It is important to note that you are applying for potential needs rather than a particular position.

If you are being considered for a position, you will receive an e-mail asking you to confirm your interest. This e-mail will include, among other things, the specific merit criteria of the position. You will be asked to provide a response and additional details about specific experiences within 72 hours.

Following the referral of your application, the organization will communicate with you for the next steps of your assessment for example, written exam, interview, reference checks)

It is your responsibility to check your e-mail account regularly to ensure that you do not miss out on any opportunities. Failure to respond in the appropriate timeframe will result in not being referred to the organization.

Random selection and/or top-down selection may be used at any time during the process to identify which applicants will be further assessed following a search of the inventory.

The assessment of candidates could take the form of one or more of the following: written examinations, interviews, practical exercises, role-plays, behaviour-based questions, situational exercises and reference checks.

Communication with you will be via your e-mail or via the PSRS with regards to this advertised process.

Candidates from outside the public service may be required to pay for travel.

Proof of education and citizenship will be requested following referral of your application.

This inventory may be used to staff positions in other department/agencies working under the Public Service Employment Act (PSEA)

Placement of affected and surplus employees of CBSA.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.