Director, Infrastructure and Technology Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

EMPLOYMENT EQUITY:
OSFI is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By embracing diversity and inclusion, our department ensures broader discussions, better decisions, and a more positive workplace. We welcome all candidates to apply and strongly encourage candidates to self-declare if they belong to an Employment Equity designated group: Aboriginal Peoples, Persons with Disabilities, Women or Visible Minorities (Black people and other racialized groups).

The term “Aboriginal” is used within this job advertisement as it relates to the Employment Equity Act and other legislative frameworks. The term “Indigenous” is used where possible, in alignment with the United Nations Declaration on the Rights of Indigenous Peoples. Indigenous refers to North American Indigenous people as members of First Nations, Inuit, or Métis. North American Indigenous people or members of First Nation include treaty, status or registered Indigenous people, as well as those non-status and non-registered.

Duties

This opportunity is for a leadership role in OSFI’s information technology team. The Director of Infrastructure and Technology Services is expected to lead and develop a high performing team. Responsibilities include:
• Fostering a positive work environment, ensuring skills and knowledge are shared, and keeping pace with state of the market technology trends.
• Providing high value contributions to IM/IT management team meetings and various OSFI projects.
• Developing and monitoring infrastructure utilization policies, managing outsourced services, providing technical guidance, participating in business continuity and recovery planning, supporting and ensuring technical compatibility with enterprise projects.
• Leading and overseeing day-to-day operations, including WAN/LAN infrastructure, Security Operations Center, Network Operations Center, cloud infrastructure management, internet connectivity and access, Inter-agency connectivity, Mobile Device Services, On-premises computing infrastructures, Infrastructure Management and Cost optimization, Infrastructure project planning and prioritization, and regular infrastructure performance metric reviews.

Work environment

Our Role:
OSFI is an independent federal government agency that regulates and supervises more than 400 federally regulated financial institutions and 1,200 pension plans to determine whether they are in sound financial condition. In fulfilling its mandate, OSFI supports the government's objective of contributing to public confidence in the Canadian financial system.
Learn more about us 👉 https://youtu.be/QO_3vnPKuZI

Why Choose OSFI:
People are the foundation of our organization. You will become part of a diverse community that acknowledges everyone has varied experience and fosters an environment where communication and teamwork amplify our effectiveness. OSFI is passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. We have several networks dedicated to ensuring that the department continues to grow as an inclusive, accessible, respectful, and diverse workplace. Some examples include: 2SLGBTQIA+, Mental Health and Accessibility, Multiculturalism (Affinity Groups: Indigenous, Asian, Black), Unconscious Bias.
Hear about our people 👉 https://youtu.be/diUspmpYWQI

💵 Compensation: OSFI offers a competitive salary, and employees may be eligible for in-range increases and economic adjustments. Salaries are based on qualifications, experience and knowledge. The Public Service Pension Plan is a defined benefit pension plan (indexed for inflation), where both the employer and the employee contribute.

🏥 Health Care Coverage: OSFI employees and their dependents are eligible to be enrolled in the Public Service Health Care Plan, designed to supplement provincial/territorial health insurance plans.

💰 Performance Pay: OSFI employees are eligible for an annual bonus based on their performance throughout the year.

✈️ Vacation and Leave: OSFI employees start with 4 weeks of paid vacation, 2 personal days and 5 days of Family Related Leave with Pay among other various types of paid and unpaid leave.

Intent of the process

The immediate need is to staff one position with a language requirement of bilingual imperative CBC/CBC on an indeterminate basis.

A pool of qualified or partially qualified candidates may be created to staff similar or identical positions with various linguistic profiles, security requirements, tenures, and/or locations within the Office of the Superintendent of Financial Institutions (OSFI). Other positions will vary accordingly.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION
A degree OR diploma from a post-secondary institution with specialization in computer science, information technology, business administration, or another specialty directly relevant to the position OR an acceptable combination* of relevant professional industry experience and education

*The acceptable combination has been set to 10 years of experience in the IM/IT field.

Degree equivalency

ESSENTIAL EXPERIENCE
• Experience in developing and managing distributed teams with diverse technology responsibilities

• Recent* and significant** experience providing strategic advice, briefings, recommendations and presentations to senior management*** involving complex**** business or IM/IT issues

• Experience at the executive level***** in the management of the IM/IT portfolio operations and infrastructures

• Experience in the management of IM/IT financial resources and budgets, procurement operations and outsourcing

• Recent* and significant** experience in the leadership, management and provision of technical advice and guidance to an interdisciplinary project team

• Recent* experience with WAN/LAN infrastructure, security and network operations, cloud infrastructure management, internetworking, mobile device management and on-premises computing infrastructures

* Recent is defined by relevant experience within the last 8 years.

** Significant is defined as having at least 5 years of relevant experience.

*** Senior management is defined by Director General or the 2nd level of the Senior Executive Team and above.

**** Complex issues are issues with at least three (3) of the following characteristics: multidimensional, sensitive, confidential, affecting many partners or stakeholders, precedent setting, having a major impact on the service or program delivery.

***** Executive level is defined by Director or 1st level of the Senior Executive Team and above.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION
• Postgraduate or Master’s degree, in business administration, technology or science-related field such as engineering

Degree equivalency

ASSET EXPERIENCE
• Experience in managing third party service providers such as cloud, internet, network and telecommunications

• Experience with management of technology infrastructure and client sites in different locations and time zones across Canada

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

ESSENTIAL KNOWLEDGE
• Knowledge of TBS policies relate to the management of Information and technology

• Knowledge of project management principles, methodologies and agile approaches

• Knowledge of theories, principles and practices of computer science, information systems, IT infrastructure and technology trends

• Knowledge of effective IM/IT governance frameworks and processes

• Knowledge of finance, budgeting and human resources management principles

ESSENTIAL COMPETENCIES
• Leading People
• Inclusion
• Critical Thinking
• Collaboration
• Learning Mindset

ESSENTIAL ABILITIES
• Ability to collaboratively plan, implement and direct comprehensive IM/IT strategies
• Ability to communicate effectively in writing
• Ability to communicate effectively verbally
• Ability to effectively manage a demanding client base

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE
• Knowledge of cloud and data centre management
• Knowledge of advanced networking and cybersecurity
• Knowledge of government of Canada information and technology policies

ASSET COMPETENCIES
• Strong negotiation and client management skills

ORGANIZATIONAL NEEDS
OSFI is committed to having a skilled and diverse workforce representative of the Canadian population. In order to meet our employment equity objectives, selection for this position may be made from among qualified candidates who self-declare as belonging to one or more of the following Employment Equity groups: Persons with a disability, Aboriginal people, Members of a Visible Minority, or Women. OSFI is committed to diversity and inclusion, and we strongly encourage candidates to self-declare if they belong to one of these designated employment equity groups.

OPERATIONAL REQUIREMENTS
• Ability and willingness to work overtime
• Ability and willingness to travel within Canada when required

Conditions of employment

Secret security clearance

In our hybrid workplace environment, the ability to work remotely from home within Canada with access to the Internet in one’s residence is a condition of employment.

Agreement to be deployed into another REX position within OSFI at the same level.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

• For external processes (as indicated by the abbreviation “EA” in the selection process number), only those selected for further consideration will be contacted.

• OSFI is a separate agency with its own classification and compensation system. OSFI's staffing is subject to the Public Service Employment Act (PSEA).

• All written and verbal communication obtained throughout the staffing process, from the time of application to close of process, may be used to evaluate the candidate.

• Candidates must meet all of the essential qualifications to be appointed; however, depending on the requirements of the specific position(s) being staffed, one or more asset criteria or organizational need may be invoked at any stage of the process.

• Staffing strategies such as random selection, top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

• Eligible candidates may be considered and offered a deployment or Interchange before considering other applicants.

• Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

• Email correspondence will be the only method of communication with candidates for this selection process, please ensure it accepts messages from unknown users. Please ensure you check your spam folder for any communications from OSFI. You must provide valid and updated contact information.

• All job applications must be submitted through the Government of Canada public service jobs website. Do not email or mail hard copy documents as these will not be accepted. To submit an application online, please click on the "apply now" button. Persons without Internet access may also review jobs open to the public through INFOTEL at 1-800-645-5605.

• If you have a limitation that may impact your performance at any step of the assessment process (such as submitting the application, written test, or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please inform us by sending an e-mail to the following address: . All information received in relation to accommodation will be kept confidential.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.