Various AS-03 Opportunities

Important messages

𝗚𝗶𝘃𝗶𝗻𝗴 𝘆𝗼𝘂 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗰𝗵𝗮𝗻𝗰𝗲 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝗲𝗱!
At Public Services and Procurement Canada (PSPC), we are committed to running inclusive and barrier-free recruitment processes.

If you need to be accommodated during any phase of the evaluation process, please submit your request through the contact person identified below. All information received related to accommodations is confidential.

For more information: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

📌Please note that only those applicants who meet the essential education and experience criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.

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WHEN YOU APPLY: Focus on the screening questions and on your résumé.

Screening questions and your résumé will be the first pieces of information we’ll see about you, so be sure to highlight your achievements, be clear about your experience and education and be specific about roles you've occupied, projects you’ve worked on.
▻ Recruiters cannot make assumptions about your experience.
▻ Clearly demonstrate how you meet each criteria (education and experience) by answering the
online questions and provide concrete, specific examples of actions that speak directly to the
experience sought.
▻ Include when the example took place (month-year to month-year), background of each situation,
what you did, how you did it, what your role was in the situation, and what was the outcome.
▻ Focus on what you did. When referring to an experience achieved in the context of a team, set
your role apart from the role(s) of others.
▻ Validation of the qualifications; comments such as "refer to my attached résumé" will not be
accepted and may result in your application being rejected. Information provided on your described
experience should be supported by your resume.

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The positions to staff are located in Ottawa, Ontario, and PSPC has transitioned to a hybrid workplace. Generally, employees can anticipate working on site from the designated workplace a minimum of 40% of their work schedule each month, which equates to an average of two days per week.

Duties

BELOW ARE SOME OF THE RESPONSIBILITIES THAT YOU COULD PERFORM BASED ON THE POSITION:

𝗧𝗲𝘀𝘁𝗶𝗻𝗴 𝗦𝘂𝗽𝗽𝗼𝗿𝘁
• Executing system testing plans and reporting testing results as part of software implementation or change management processes.

𝗖𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Analyzing impacts, tracking, reporting, planning, communicating and prioritizing changes to the Pension system change management process.

𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Determining release content and identifying production and release schedules.

𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗻𝗱 𝗕𝗮𝘁𝗰𝗵 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴
• Monitoring general mailboxes and responding to inquiries, requests, and complaints and redirecting inquiries as required;
• Monitoring the execution of scheduled batch jobs and maintaining, tracking and publishing monthly production batch schedules.

𝗗𝗮𝘁𝗮 𝗜𝗻𝘁𝗲𝗴𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴
• Managing requests for data extraction and report generation, running reports for internal and external clients and validating, packaging and delivering completed reports.

𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗖𝗼𝗻𝘁𝗿𝗼𝗹𝘀 𝗮𝗻𝗱 𝗔𝘂𝗱𝗶𝘁
• Performing internal testing and audit function of the Pension system; and liaising with the Office of the Auditor General for Pensions on audits.

𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Coordinating PES interaction, assessment and response with clients and managing service agreements with clients, Plan Sponsors and other external stakeholders.

𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬
• Developing messages and content for inclusion in communication products; and
• Providing management and oversight of the PES printing, the Pension static website and online portal.

𝗣𝗲𝗻𝘀𝗶𝗼𝗻 𝗙𝗶𝗻𝗮𝗻𝗰𝗲/𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀
• Providing internal services for the PES including contract administration and accommodations, human resources support and business continuity.

Work environment

Why join the Pension Excellence Sector?

PSPC as a department is rated as one of Ottawa’s top employers for 2023, and consistently recognized as one of the best Diversity Employers in Canada. Below are three reasons to consider a career in the Pension Excellence Sector at PSPC.

1. Employee engagement: Regular employee surveys, various committees, a comprehensive on-boarding process and formal recognition program all offer opportunities for engagement, feedback and events that contribute to a positive work culture.
2. Small but mighty: PES is a complex, diverse program with big impact, but with a relatively small workforce, allowing for exposure to a variety of teams, projects and subject matters.
3. Learn about your pension: A chance to contribute to and learn everything there is to know about one of the most important benefits of a career in the public service: your pension.

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

This process will be used to staff various AS-03 positions at the Pension Excellence Sector of the Receiver General and Pension Branch of Public Services and Procurement Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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🎓 𝑬𝒅𝒖𝒄𝒂𝒕𝒊𝒐𝒏
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• A secondary school diploma or employer-approved alternatives (see note).

Note:
The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

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💼𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔
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1. Experience in conducting research.
2. Experience in analyzing quantitative or qualitative data.
3. Experience providing advice or making recommendations to clients or stakeholders.
4. Experience reviewing or interpreting or applying policies or procedures or legislation.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
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𝑶𝒇𝒇𝒊𝒄𝒊𝒂𝒍 𝑳𝒂𝒏𝒈𝒖𝒂𝒈𝒆 𝑷𝒓𝒐𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚
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• Bilingual Imperative CBC/CBC; BBB/BBB
• English Essential
• French Essential

Information on language requirements

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𝑪𝒐𝒎𝒑𝒆𝒕𝒆𝒏𝒄𝒊𝒆𝒔
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1. Client Service Competency - Level 1: Delivers high-quality client service (https://www.canada.ca/en/public-services-procurement/corporate/accountability/client-service/competency.html)
2. Dependability
3. Effective Interpersonal Relationships
4. Thoroughness
5. Flexibility

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𝑨𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔
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1. Ability to communicate effectively orally.
2. Ability to communicate effectively in writing.
3. Ability to analyze, provide recommendations and resolve issues.
4. Ability to execute basic tasks with Excel.
5. Ability to manage several priorities simultaneously, with stringent deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

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🎓𝑨𝒔𝒔𝒆𝒕 𝑸𝒖𝒂𝒍𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔 - 𝑬𝒅𝒖𝒄𝒂𝒕𝒊𝒐𝒏
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A degree from a recognized postsecondary institution.

Degree equivalency

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💼𝑨𝒔𝒔𝒆𝒕 𝑸𝒖𝒂𝒍𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔 - 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔
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1. Experience in auditing files or transactions
2. Experience in generating and validating reports.
3. Experience sorting and analyzing large amounts of data (more than 1,000 rows of data) using intermediate Excel functions, such as formulas and pivot tables.
4. Experience in writing, editing or presenting documents or reports.
5. Experience in developing web and digital content.
6. Experience in providing human resource support services.
7. Experience designing or developing or delivering training sessions or content.
8. Experience in the administration of pay, pension or benefits using pay, pension or benefits software.
9. Experience in software testing.
10. Experience in business process design or in documenting business processes.
11. Experience in data correction and data analysis.
12. Experience in project coordination.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

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𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒂𝒍 𝑹𝒆𝒒𝒖𝒊𝒓𝒆𝒎𝒆𝒏𝒕𝒔
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𝑨𝒍𝒍 𝑷𝒐𝒔𝒊𝒕𝒊𝒐𝒏𝒔:
• Willingness and ability to work overtime, often on short notice for some positions.

𝑪𝒆𝒓𝒕𝒂𝒊𝒏 𝑷𝒐𝒔𝒊𝒕𝒊𝒐𝒏𝒔:
• Willingness to travel occasionally.

Conditions of employment

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𝑪𝒐𝒏𝒅𝒊𝒕𝒊𝒐𝒏𝒔 𝒐𝒇 𝑬𝒎𝒑𝒍𝒐𝒚𝒎𝒆𝒏𝒕
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• Various : Reliability or Secret

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

📌Please note that only those applicants who meet the essential education and experience criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.

All written and verbal communication obtained throughout the selection process, from the time of application to close of process, may be used to evaluate candidates.

We will contact you by email or through your GC Jobs account. Please ensure that your email is valid and accepts messages from unknown users. It is your responsibility to regularly check your email, junk mail and your GC Jobs account to find out about all the information regarding this process.

PLEASE APPLY ONLINE

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.