Traffic Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In order to have your application considered, all screening questions must be answered. Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities.

⭐FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:
1️⃣- Name of the department or organization where the experience was acquired;
2️⃣- Title of the position occupied and the period(s) in which you performed the functions (M-Y to M-Y); and
3️⃣- Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.

❗❗ FAILURE TO CLEARLY DEMONSTRATE IN THE SCREENING QUESTIONS HOW YOU MEET THE SCREENING CRITERIA WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

❗❗ CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date.

Intent of the process

The intent of this process is to staff one (1) permanent position in Banff, AB. A qualified pool of candidates may be established and may be used to staff similar positions on an indeterminate, term or acting basis.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
• Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.
If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards. For more information please click on “Degree equivalency”.

Degree equivalency

EXPERIENCE
• Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail
• Experience using Microsoft Office Suite (eg. Word, PowerPoint, Excel), Adobe and Outlook.
• Experience providing services to internal and/or external clients over the phone, in person and/or in writing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
• Experience working in a law enforcement and/or legal environment.
• Experience maintaining a law enforcement database such as: Police Reporting and Occurrence System (PROS), Canadian Police Information Centre (CPIC), Justice Online Information Network (JOIN), Police Information Retrieval Systems (PIRS), Criminal Justice Information Management (CJIM), Automated Criminal Intelligence Information System (ACIIS), National Criminal Data Bank (NCDB).
• Experience providing financial support services such as correcting financial claims, controlling and monitoring petty cash, preparing financial status reports, etc.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES AND SKILLS
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to prioritize work to meet deadlines.
• Ability to work with minimal supervision.

PERSONAL SUITABILITY
• Attention to Detail
• Thinking things through
• Working effectively with others
• Showing initiative and being action-oriented
• Dependability

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS
• Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
• Willingness and ability to work overtime, as required.
• Willingness and ability to obtain and maintain a valid Class 5 driver’s license.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport).

Conditions of employment

RCMP Enhanced Reliability Status security clearance. Those selected must meet and maintain the above condition of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

✅Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

✅ Volume management strategies may be used. Should there be a large number of applicants, please note that asset qualifications could be invoked.

✅ All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

✅ We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

✅ Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

✅ Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.