Registry Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

APPLICATION INFORMATION

We aim to evaluate all candidates through an expedited selection process. This will consist of the following:

• Three (3) screening questions and an integrated written exam with three (3) questions.
• A second written exam.
• Evaluation of your second language proficiency (French or English) at a later date, which include two (2) online tests.
• No formal interview or reference checks*.

The pool of qualified candidates will be established following the above-mentioned assessments.

*Hiring managers may conduct informal interviews and/or reference checks following the creation of this pool.

Duties

There are many unique clerk positions across the ATSSC. Responsibilities vary, but may include the following:

• Process operational and administrative requests from internal and external clients.
• Enter and validate information in databases and address discrepancies or anomalies.
• Create and maintain folders relating to projects, cases, and decisions.
• Review and verify the accuracy and completeness of files.

Work environment

The ATSSC is a department with over 600 employees. Its mandate is to provide support services to twelve (12) federal administrative tribunals, covering areas such as human rights, industrial relations, social security, international trade, specific claims of First Nations, cultural properties, and many more. Established with the goal of centralizing tribunal support services, the ATSSC is also committed to continually enhancing access to justice for the Canadian population.

This unique setup provides you with ample opportunity to:

• Have access to interesting and intellectually stimulating employment opportunities to support various tribunals.
• Collaborate with a large variety of diverse players due to a flatter organizational structure.
• Develop in-depth departmental awareness and belonging.
• Have access to our own internal compensation and benefits advisors and a dedicated information technology team.

Bonus: the ATSSC ranks 6th in The Hill Times’ list of the best organizations to work for in the public sector!

Intent of the process

The intent of the process is to staff three (3) bilingual positions on a determinate basis.

A partially qualified pool will be created and may be used to staff similar positions with various linguistic requirements, classifications, tenures, locations, or security level. The pool will be primarily used to staff positions within the ATSSC but could be used by all federal organizations listed in Schedules I, IV and V of the Financial Administration Act (FAA). By applying, you consent to us sharing your application and assessment results with other government departments.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EXP1. Experience in providing client service.

EXP2. Experience using a minimum of two (2) computer programs, such as but not limited to Microsoft Word or Microsoft Excel.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

COMPETENCIES

C1. Attention to details

C2. Initiative and Action Oriented

C3. Working effectively with others

ABILITIES

A1. Ability to communicate effectively in writing

A2. Ability to prioritize workload

A3. Ability to apply procedures

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
AEXP1. Experience in providing administrative support services.

AEXP2. Experience in data entry.

AEXP3. Experience in managing a calendar and scheduling meetings.

AEXP4. Experience in drafting, reviewing, proofreading or formatting correspondence.

AEXP5. Experience in using a financial system, such as, but not limited to; SAP, SIGMA, BI, BO, Freebalance, SAGE, Logibec, PBHC.

AEXP6. Experience in using a human resources management system, such as, but not limited to; My GCHR, HRIS or PeopleSoft.

AEXP7. Experience in the use of an information or file management system, such as, but not limited to; Sharepoint, GCDocs, IRIMS, EDRM or Live Link.

AEXP8. Experience in making travel arrangements and preparing travel claims.

AEXP9. Experience working in a legal, quasi-judicial or judicial environment, such as in a tribunal, court, commission, law firm or notary office.

AEXP10. Experience providing court-related or legal administrative support services.

ORGANIZATIONAL NEEDS
Employment Equity may be used to address demonstrated under-representation of designated groups (Women, Visible Minorities, Persons with disabilities and Aboriginal peoples).

OPERATIONAL REQUIREMENTS
OR1. The incumbent may be required to work overtime.

Conditions of employment

CONDITIONS OF EMPLOYMENT
Various security requirements (reliability, secret, top secret)

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The ATSSC welcomes all races, religions, sexes (including gender identity and/or expression), national origins, sexual orientations, civil unions or relationship status, disabilities, ages, parental status, military status, or other status protected under federal law. We embrace different perspectives, backgrounds, and experiences, in hope that it will strengthen collaboration and quality of the services we provide.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Candidates must include in their application an email address and make sure that this address is always valid. Should your contact information change, it is your responsibility to notify the contact person identified in this job poster.

Applications received by email will not be accepted. If you are a person with disability preventing you from applying on-line, you can contact the Federal Public Service Job Advertisement Information Line by calling 1-800-645-5605.

If you have technical difficulties with the GC Jobs website, you can contact the Public Service Commission of Canada's Support Centre by selecting the "Contact Us" link below by calling 1-888-780-4444.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.