Indigenous Targeted Recruitment - Senior Manager, Program Delivery

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

**IMPORTANTS NOTES**

Please note we have two different selection processes open concurrently for Senior Manager, Program Delivery positions, if you apply on 24-DIS-ON-IA-615795 (Internal) and/or 24-DIS-ON-IA-615795X (External - Indigenous Recruitment Targeted) applicants invited to participate will only be assessed once using the same assessment material.

FOR EACH CRITERIA/ QUESTION, please provide the following MANDATORY information:
1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and duration for which you exercised the functions;
3 - Specific details of tasks, projects or accomplishments demonstrating the experience was acquired.

The answers provided to the screening questions will be the main source of information and will be used to assess the Ability to communicate effectively in writing. Failure to provide complete answers may result in job applications being screened out from further consideration in this process. Should you indicate in your response "please refer to résumé" we may be unable to assess you against the position’s essential qualifications which could result in a failure. Lack of examples and details will result in your application being rejected. Applicants will not be contacted to clarify incomplete or missing information.

Duties

Provides direction and leadership to members of a program unit. This includes training and motivating staff, monitoring performance including developing human resources strategies; preparing and justifying operational and human resource plans. Planning, allocating and controlling expenditures, including negotiating and coordinating financial agreements for the delivery of programs and services, including the transfer of these to the First Nations and their organizations. Evaluating and approving proposals for community-controlled service delivery initiatives for a range of programs and services. Establishing and sustaining effective working relationships with officials from: First Nations, other government departments and agencies and department staff including any related conflict resolution. Leads the development of program or project implementation strategies including the interpretation and application of program legislation, policy and Canadian Human Rights Tribunal (CHRT) orders. Provides strategic advice and recommendations to senior management on a range of initiatives. Works with a range of software applications to support the management of the team. Directs the development and assessment of resource allocation; the development of program evaluation frameworks; and, provide advisory services and coordinate the evaluation of program effectiveness to First Nations.

Work environment

Indigenous Services Canada strives to be a trusted partner that respects Indigenous perspectives and supports First Nations, Inuit and Métis in controlling the delivery of high-quality services for healthy, prosperous and thriving communities. With this unique vision, the Department’s work is grounded within two fundamental guiding principles: respect the diversity of Indigenous cultures and see their influence in the way we work; and recognizing that partnerships are at the core of how we do things.

Indigenous Services Canada (ISC) works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis. Our vision is to support and guide Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities.

At Indigenous Services Canada (ISC), you will have the opportunity to:

- Take part in meaningful work that contributes to Reconciliation with Indigenous peoples.
- Contribute to ISC's interesting and unique mandate by playing a role in supporting services and programs in communities such as health, education, economic development, housing, community infrastructure and social support.
- Enhance your work experience to advance your career while making a difference in the various Indigenous communities.

The Federal Public Service has adopted a common hybrid work model that will see employees work on site at least 2–3 days each week, or 40–60% of their regular schedule. A part-time telework agreement may be discussed and implemented at the time of hiring in accordance with the operational needs of the positions to be filled.

A cultural dimension to the workspace is focused on an Indigenous inclusive, results driven, agile, innovative and resilient organization.

Working at the ON Regional office of ISC offers a unique opportunity to:
- Work with ON First Nations to advance their priorities;
- Travel to ON First Nation communities;
- Work with other departments and levels of government (Provincial and Municipal) to coordinate support for ON First Nations;
- Work in a fast paced environment with senior leadership of the ON region
- Work with priority files with First Nation partners to fulfill the needs of children and youth
- Work within CHRT directives.
- Work on strategies to create efficiencies for Jordan’s Principle Group, Finance and Individual.
- Manage a Jordan’s Principle Group and Choose Life Requests that are submitted daily.
- Work with Jordan’s Principle Headquarters and other regions on common issues.

Intent of the process

The intent of this process is to staff 2 positions at Indigenous Services Canada with English essential language requirement in Ottawa (NCR) and/or Thunder Bay.

This process will also be used to establish a pool of qualified candidates and it may also be used to staff similar positions with various tenures (Deployment, Assignment, Secondment, Acting, Term or Indeterminate) within Indigenous Services Canada (ISC) and Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) in different locations with various language profiles and requirements (bilingual imperative BBB/BBB or CBC/CBC or English Essential) and various security requirements (reliability or secret). It may also be used to staff identical or similar positions by other regions or federal departments across Canada.

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
ED1 - Secondary school diploma or an acceptable combination of education, training and/or experience.
An acceptable combination of education, training and/or experience is defined
as two or more of the following criteria:

• At least two (2) years of secondary school education
• Training courses/on-the-job training relevant to the position being staffed
• A minimum of four (4) years of experience relevant to the position being
staffed

Degree equivalency

EXPERIENCE:
EX1 - Significant* experience managing Human Resources**
EX2 - Significant* experience managing financial resources***
EX3 - Experience in providing effective strategic advice and recommendations to management.
EX4 - Experience in developing and maintaining partnerships with internal and external partners including First Nations communities, or Indigenous organizations, or Federal/Provincial/Territorial Governments.

*Significant experience is defined as effectively performing the previous examples for a period of approximately 2 (two) years within the last 5 (five) years.
** Human resources (HR) management is defined as responsible for managing staff. Examples of managing HR may include implementing HR strategies to ensure workforce capacity to meet operational needs, developing work plans, assigning work priorities, setting performance objectives and performance indicators to measure results, assessing performance, recruiting and resolving HR issues.
***Management of financial resources is defined as direct accountability for managing a budget. Examples of managing financial resources may include responsibility for budget, resource management and forecasting, planning, budget allocation, tracking expenditures, reporting, and contracting.

The following will be applied / assessed at a later date (essential for the job)

English essential
LANGUAGE REQUIREMENTS: English Essential

Information on language requirements

COMPETENCIES:
C1 - Uphold integrity and respect
C2 - Promote innovation and/or guide change
C3 - Achieve Results

ABILITIES:
AB1 - Ability to effectively prioritize, work under pressure and multi-task in an environment of competing priorities.
AB2 - Ability to develop and deliver presentations.
AB3 - Effective Written Communication
AB4 - Effective Oral Communication

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION
AED1 - A Bachelor’s degree from a post secondary institution in any field relevant to the work to be performed.

Degree equivalency

ASSET EXPERIENCE
AEX1 - Experience participating in annual audited financial statement reviews and program evaluation.
AEX2 - Experience negotiating funding agreements.
AEX3 - Experience working in a field related to the scope of the program (e.g. Jordan’s Principle, child and family services, social services, education, infrastructure, Non-Insured Health Benefits (NIHB etc.).

CURRENT AND/OR FUTURE ORGANIZATIONAL NEEDS:
Indigenous Service Canada is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment goals for Aboriginal peoples, preference may be given to candidates who, at the time of application indicate that they are an Aboriginal person (self-declaration).

OPERATIONAL REQUIREMENTS:
Willingness to relocate to the Ontario Region. Candidates not currently located in the Ontario Region or within commuting distance to an office in the Ontario Region must indicate in their application their willingness to relocate. Specific positions/locations within the region may be identified as needing on-site presence based on operational needs.

Locations include:
Ottawa, Ontario
Sioux Lookout, Ontario
Toronto, Ontario
Brantford, Ontario
Sudbury, Ontario
Fort William First Nation and Thunder Bay, Ontario

Willingness to travel to isolated and non-isolated communities using a variety of transportation, such as: small aircraft, boats, snowmobiles, cars, all-terrain vehicles in all weather conditions.

Ability to work overtime, sometimes on short notice, as required.

Conditions of employment

Various Security Clearance depending upon the position being staffed: Reliability, Secret.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Interested persons must meet each essential qualification to be appointed to the position. However, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements, or organizational needs. However, meeting these criteria is desirable, and may be a deciding factor in choosing the person to be appointed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Communication for this process will be sent via email. Applicants MUST check their e-mail accounts frequently as there may be a deadline for responses. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at any stage in this selection process (i.e. screening and appointment stage).

Please note that your overall conduct and communications relating to this process, including email correspondence, throughout the entire process may be used in the assessment of qualifications and competencies.

Reference checks will be sought.

An interview may be administered.

A written test may be administered.

You must provide proof of your education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Thank you / Merci / Miigwech / Meegwetch / Wela’lin / Ekosani / Nia:wen / Marsee / Mahseecho / Mutna / Wopida / Gunałchéesh / Hei / Marci Cho / ᖁᐊᓇᖅᑯᑎᑦ / Quanaqqutit / Nakurmik / Kukwstsétsemc / Tiawenhk / Woliwun

We thank all those who apply. Only those selected for further consideration will be contacted.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.