AS-02 Opportunities at Correctional Service Canada

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note that each hiring manager may have specific criteria to assess for their respective positions. Therefore, “asset” experience qualifications may be considered as essential qualifications based on the current and future requirements of the position being staffed.

During the application process, you will be asked to answer a series of pre-screening questions about “asset” experience qualifications that may be a deciding factor in referring your application to hiring managers for consideration. In this instance, any of the “asset” qualifications may be deemed essential requirements for the position being staffed.

We are aware that there are many questions to answer during the application process. Please keep in mind that, in answering all the questions for which you meet the criteria, you will significantly increase your chances to be referred to hiring managers for further consideration.

📝 HOW TO APPLY

Step 1 : Read the ENTIRE advertisement carefully which includes the “Other Information” section near the end.

Step 2 : Want to join our team? Click on “Apply online” at the bottom of the page to let us know you are interested.

Step 3 : Tell us about you! Fill out the application via GC Jobs by entering all the necessary information.

The most important part is answering the screening questions for essential and asset education and experience criteria.

IMPORTANT NOTES FOR ANSWERING SCREENING QUESTIONS

→ You are responsible for explaining how you meet the qualifications by giving clear and concrete examples in your answers to each question.
→ It is NOT enough to only state that you meet the criterion by listing responsibilities or activities, by answering in point form, by copying & pasting from your résumé or by simply saying “refer to my résumé/ previous answer(s)”. If you do not provide enough information, we may screen you out of the selection process.
→ For each question, you MUST clearly show and support that you meet the qualification by writing one (1) to two (2) paragraph(s).
→ When evaluating your answers, we cannot make any guesses about your experience.
→ We will not contact you to get more information or to clarify your answers during the screening phase.
→ We will only use your résumé as a secondary source to confirm what you wrote in your answers. Please include dates, departments/organisations, and position titles for each job listed.
→ YOU ARE NOT PERMITTED TO USE EXTERNAL ASSISTANCE (e.g., artificial intelligence, consulting your colleagues, managers, friends, etc.); however, you may consult the Internet and other relevant documents throughout this exercise. You may NOT copy and paste information from any source unless you cite the source as part of your rationale for addressing the scenario. YOUR RESPONSE MUST BE WRITTEN IN YOUR OWN WORDS.

Work environment

⭐ About the Correctional Service of Canada (CSC):

✨ The Correctional Service of Canada (CSC) contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

By joining CSC, you will be part of an engaged and high-performing workforce that takes pride in changing lives and protecting Canadians on a daily basis.

💻 Learn more about us: https://www.csc-scc.gc.ca/003/001/003001-0008-en.shtml

📣 In addition, based on direction from Treasury Board on prescribed presence in the workplace, CSC uses a hybrid work model which will allow most employees the opportunity to work a combination of telework and work from the CSC office location (there is currently a minimum requirement of working in the office three (3) days a week), subject to operational requirements.

Intent of the process

A pool of qualified candidates (fully or partially assessed) will be established to staff AS-02 positions with various tenures (temporary or permanent) in Ottawa. The pool may be used to staff similar AS-02 positions at various locations in Canada and various tenures. By default, and in the interest of the greater Public Service, pools created as a result of this process may be shared with other government departments.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
EEdu. A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
EE1. Experience providing financial and/or *administrative support services.
EE2. Experience reviewing and ensuring quality control of documents (for example correspondence, briefing notes, and memos).

*Administrative support services are defined as maintaining calendars, preparing binders, arranging meetings and/or travel, teleconferences or videoconferences.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French Essential
English Essential
French Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC
Bilingual Imperative CCC/CCC

Information on language requirements

COMPETENCIES
C1. Demonstrating Integrity and Respect
C2. Thinking Things Through
C3. Working Effectively with Others
C4. Showing Initiative and Being Action-Oriented
C5. Client Service Orientation
C6. Communication (Writing and Oral)

ABILITY
A1. Ability to establish priorities, track and meet deadlines with conflicting demands.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EXPERIENCE
AE1. Experience working in human resources.
AE2. Experience using a Human Resources Management System (ex.: MyGCHR, PeopleSoft, HRMS) and/or Phoenix Pay System beyond the "self-service" function.
AE3. Experience working in a correctional environment or detention environment (federal or provincial correctional facilities).
AE4. Experience working in a Monitoring or Call Centre, Distress Line, Crisis Centre or Help line.
AE5. Experience using financial systems such as Integrated financial and Material Management System (IFMMS), I-Procurement, Resource Management Tool (RMT), Systems, Applications and Products (SAP) or Oracle.
AE6. Experience processing requests for goods and services (ex.: couriers, supplies, translation services, temporary help services, etc.) for an office.
AE7. Experience delivering training.
AE8. Experience conducting research, analyses and interpreting information to resolve various issues.
AE9. Experience using software applications such as OMS, Infopol RADAR or an electronic monitoring software assisting community corrections or law enforcement authorities.
AE10. Experience planning and organizing events such as meetings, conferences, and trainings.
AE11. Experience in Indigenous programs or initiatives.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENTS
Willingness to travel on occasion.
Willingness and ability to work overtime on short notice.

Conditions of employment

Conditions of Employment
Depending on the position being staffed: Shiftwork may be required.

Security:
Reliability Status
Enhanced Reliability status security
Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

🚩 Candidates must clearly demonstrate in their responses that they meet the essential education and experience qualifications. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide sufficient information will result in the candidate being screened out and rejected from the process.

We may assess the essential and asset qualifications using interviews, written tests (take home assignments or other), references or a combination of these or other assessment methods. Other sources of information (such as performance agreements, work samples, board member knowledge, etc.) may be used to assess the criteria identified on the Statement of Merit Criteria.

You must be able to provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

For appointment processes where the area of selection was limited to Indigenous peoples or to members of designated employment equity (EE) groups that included Indigenous peoples, the Indigenous candidates proposed for appointment or appointed must complete and sign the Affirmation of Indigenous Identity Form as a condition of appointment prior to or at the same time as the offer of appointment, even if they have already self-declared as an EE member when applying.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

For this selection process, we will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. It is your responsibility to inform of any change of address, telephone number and / or email address. You must ensure to check/view your email accounts including spam, promotion or other folders regularly as there may be a deadline for responses. Candidates who respond past the deadline risk being removed from the selection process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.