Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In addition to the salary noted above, persons appointed to positions in Fort Resolution are entitled to isolated post allowances, vacation travel assistance, and other benefits. Relocation assistance may also be provided. For more information, please see:
• National Joint Council Isolated Posts and Government Housing Directive (https://www.njc-cnm.gc.ca/directive/d4/en)
• Pay, pension and benefits (https://www.canada.ca/en/government/publicservice/pay.html)
• Addendum - Initial Appointees Relocation Program (https://www.canada.ca/en/treasury-board-secretariat/services/travel-relocation/addendum-initial-appointees-relocation-program.html)

Please note we request that job applications are submitted through GC Jobs. Persons who are unable to or prevented from applying using GC Jobs are asked to inform the contact person(s) below prior to the closing date.

Please note completion of the screening questions is required. As the responses to each will be used to determine whether associated requirements are met, failure to complete them fully may result in elimination from consideration.

Duties

A Detachment Services Assistant provides administrative and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. This position also provides front counter and telephone assistance, services and information to the general public.

Intent of the process

The immediate intent of this process is to staff one position on an indeterminate basis. Please note the results of this process may also be used to staff other similar positions.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience

Degree equivalency

Experience providing clerical support services, including: data entry, preparing correspondence, and filing

Experience using word processing and spreadsheet software

Experience providing service to internal or external clients/the general public, via telephone or in person

Ability to communicate effectively in writing

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience working in a law enforcement and/or legal environment

Experience transcribing statements from audio cassettes or digital media

Training and/or experience in providing financial support services, such as the collection and recording of monies received, verifying supplier invoices, and preparing invoices

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Demonstrating integrity and respect

Thinking things through

Working effectively with others

Showing initiative

Dependability

Ability to communicate effectively orally

Ability to work in a stressful environment

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and ability to work in a busy police environment, including exposure to unsettling and /or graphic material

Willingness and ability to work overtime, as required

Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license

Willingness and ability to travel for work and/or training purposes, using various modes of transportation

Willingness and ability to work in (and relocate to, as applicable) Fort Resolution, NT

Conditions of employment

RCMP enhanced reliability status

Medical clearance from Health Canada in accordance with the Isolated Posts and Government Housing Directive, for the incumbent and their dependents

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All communication relating to this process, including e-mail correspondence may be used in the assessment of qualifications.

An interview and reference checks will be conducted as part of the selection process.

Written communication will be assessed through a review of the responses and information provided in the application.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.