Inventory - Detachment Services Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Whitehorse is classified as an Isolated Post. As such, the successful candidate must meet all the conditions under the Isolated Posts and Government Housing Directive prior to appointment. In addition, the successful candidate will be entitled to an Isolated Post Allowance.

Important financial information:
• Isolated Post Allowances (Northern Allowance) for Whitehorse ranges from approximately $7,999 to $10,805 which is based on if the employee has dependents.
• Vacation Travel Assistance is provided once a year for Whitehorse of approximately $752 for each eligible member of the household.

Work environment

This position is located in a law enforcement environment which includes regular contact with uniformed and armed police officers.

Detachment Service Assistants and Administrative Assistant positions require the ability to use critical thinking skills to problem solve, anticipate needs, stay current with applicable policies and procedures as well as be adaptable in an ever-changing work environment. There are many distractions within an RCMP Detachment and candidates must be versatile and able to manage multiple tasks at once, with the understanding that constant interruptions throughout the day will be unavoidable.

Whitehorse is the largest city in the Yukon. Over two-thirds of the Yukon's residents live in Whitehorse, which has a year-round population of about 36,000. Residents enjoy unparalleled access to the surrounding wilderness and outdoor adventure of Canada's Yukon Territory.

Whitehorse is the capital city of Yukon Territory. Known as the “Wilderness City”, Whitehorse has the great outdoors at its doorstep. More than 700 kilometers of marked trails run along the river and out to picture-perfect lakes. Whether you’re a hiker or biker, you’ll enjoy the trip and find breathtaking mountaintop views awaiting you.

Intent of the process

Anticipatory Staffing - A pool of qualified candidates will be created and may be used to staff positions with various tenures (indeterminate, specified period, deployment and acting).

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member. Notification regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Should a PS be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.canada.ca/government-jobs.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or employer-approved alternatives. *

*Two years of secondary school is typically completion of grade ten.

Degree equivalency

EX1: Experience providing service to internal or external clients / general public, via telephone or in person.

EX2: Experience in the provision of administrative support services including two of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail.

EX3: Experience in using computer applications including two of the following: databases, email, spreadsheets, and word processing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

• Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).
• Experience working in a law enforcement and/or legal environment.
• Experience liaising with court representatives or officials, or preparing court disclosure packages
• Experience in providing records management services such as indexing, cross referencing, filing, retrieving, retention, archiving or destroying data.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

K1: Knowledge of general office practices and procedures.

A1: Ability to communicate effectively in writing.
A2: Ability to communicate effectively orally.
A3: Ability to manage multiple priorities and deadlines.
A4: Ability to deal effectively with challenging situations.

• Working effectively with others.
• Judgement
• Showing initiative.
• Attention to detail.
• Dependability.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Do you wish to better your odds at being considered? Then use the Screening Questionnaire wisely, by demonstrating how you meet the Education and Experience Criteria listed under “Essential Qualifications” and “Asset Qualifications” (other qualifications). Use concrete examples by using the STAR technique, describing:

• The Situation;
• The Tasks you were required to achieve;
• The Actions you took; and
• The Results of your actions.

ATTENTION: should your examples not be concrete enough or should they contain insufficient details, unfortunately, your application will be rejected. We will not contact you to obtain further information.
All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications. Note: Written Communication Skills will be assessed throughout application.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.