Clerical entry-level positions across Canada. Come work with us at the PBC!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

ARE YOU READY?
No more endless processes! The PBC aims to establish a pool of partially qualified candidates by the end of May 2024! But what does that imply?

- Eight (8) screening questions (3 essential criteria, 4 assets and 1 operational requirement); and
- A written exam integrated into this application with four (4) development questions.
- No formal interview or reference check *.

The pool will be established immediately after the correction of your application and the evaluation of the official language proficiency. Ready, set, go!

* Hiring managers may conduct informal interviews or reference checks following the creation of the pool.
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Note:

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

All information obtained throughout the selection process, from the time of the application to the end of the process, may be used to evaluate the candidates.

In support of achieving a diverse workforce, consideration may be given to candidates who, at the time of application, self-declare as belonging to one of the following designated Employment Equity groups** : Aboriginal person, Persons with a Disability, Member of visible Minority group or Women. This is why we encourage you to do so, although it is completely voluntary.

** The terms “Aboriginal peoples”, “persons with disabilities” and “members of visible minorities” are used, to align with the terminology defined in the Employment Equity Act (1986). We understand and recognize that these terms may be offensive and that candidates may prefer to use other terms.

Duties

This selection process could be used to fill the following three (3) types of positions:

The Case & Subject Records Clerk (CSRC) is responsible for processing incoming and outgoing mail for the Parole Board of Canada's office. The Clerk is responsible for analysing, code and index incoming documents. In addition, the Clerk is responsible for analysing, create, maintain, transfer and control physical and electronic case records, including files and audio/video cassettes. The CSRC will also conduct file inspections to ensure that files are complete and records are correctly classified.

The Case Review Assistant (CRA) is responsible for processing applications, waivers, withdrawals and parole reports, amending reviews and data entry, and scheduling reviews upon receipt of applications. They are also responsible for forwarding electronic documents to Board Members and for proofreading, saving and distributing printed decisions. They respond to letters from offenders and supporters of offenders. The CRA also processes requests for audio recordings from offenders. The candidate for this position will act as a liaison with the Correctional Service of Canada staff.

The Regional Communications Assistant (RCA) is responsible for providing communication services about conditional release, victims' services and record suspensions and to coordinate the regional observer program at hearings. The RCA is responsible for maintaining an electronic victim database, produce and process statistics in coordination with case files and to distribute public education resource material.

Work environment

The Parole Board of Canada (PBC) is a small independent administrative tribunal with an impactful mandate.

The PBC contributes to public safety through the gradual, timed and controlled release of offenders back into society. We work with both offenders and victims of crime. We also administer some other very interesting programs: Record Suspensions (Pardons), Expungement (Historically Unjust Convictions), and Clemency (Royal Prerogative of Mercy).

We are a diverse, inclusive and barrier-free organization that draws on the talent, ideas and creative potential of all our employees. We support positive mental health and work-life balance, which includes a flexible telework policy. We also support second language learning through a dedicated budget and employee learning through a Collective Learning Roadmap.

We are part of the core federal public service and an employer of choice! But don’t just take our word for it – check out what our employees have to say*:

• 94% feel their work contributes to the achievement of the organization’s goals.
• 90% are proud of the work they do.
• 90% say their immediate supervisor supports the use of flexible work hours.
• 84% say that every individual is accepted as an equal member of the team in their work unit.
• 84% say their immediate supervisor supports their mental health and well-being.

For more information on who we are and what we do, visit Canada/Parole-Board-of-Canada, or check us out on X (Twitter) at @pbc-clcc.

*Source: 2023 Public Service Employee Survey.

Intent of the process

The intent of this process is to establish a pool of qualified candidates for current and/or future vacancies within the Parole Board of Canada. The pool will be used to staff different positions on a permanent and/or temporary basis, in various locations across the country. The language profile and duration may vary depending on the position to be staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.

Note: You will be asked to provide proof of education later in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the link below for further information:

Degree equivalency

EXPERIENCES
1. Experience working in a client service environment;

2. Experience using Microsoft Office (Word, Excel, Outlook) or other similar software.

ABILITIES
1. Ability to plan and organize tasks;

2. Ability to communicate effectively in writing.

COMPETENCIES
1. Reliability;

2. Judgment;

3. Attention to detail.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
French essential
Bilingual - imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCES
The following criteria are asset qualifications. You will not be screened out of the selection process if you do not meet these criteria.

1. Experience in providing administrative support services;
2. Experience using a database software;
3. Experience drafting correspondence;
4. Experience working in the criminal justice system.

ORGANIZATIONAL NEED

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

OPERATIONAL REQUIREMENT
- Be willing and able to examine documents that may contain disturbing and/or offensive information.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

If you have general questions on how to apply online or experience technical difficulties with the GC Jobs website, you can contact the Public Service Commission of Canada's support centre by selecting the "Contact Us" link below, in the left corner of this window, or by calling 1-888-780-4444.

If you are unable to apply online please inform the contact person responsible for this process prior to the closing date.

To hear job advertisements over the phone: 1-800-645-5605 (toll-free number)
TTY/TDD: 1-800-465-7735 (toll-free number)

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.