Bilingual Junior Compensation Advisor / Human Resources Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community.

Persons with disabilities who can't apply online can contact us to the following email address : . We will contact you as soon as possible.

Duties

The Compensation Operational Services partners with Public Services and Procurement Canada Pay Centre in the processing of pay transactions of the employees of our Department. We are looking to hire Junior Compensation Advisors to strengthen our capacity to serve our clients.

Human Resources Services Assistant:
Identifies client service needs, determines appropriate action, and advises clients of their obligations relating to systems inputs, transactions, and procedural inputs for human resource management activities. Verifies requests for Human Resource services for completion prior to referring them for action.

Work environment

At ESDC, we have been recognized as one of Canada's Top 100 Employers (2023) for the fourth year in a row, Canada's Top Family-Friendly Employers (2022), and the National Capital Region's Top Employers (2022).

What we can offer you:
• Being one of the largest departments in the Government of Canada, we offer many opportunities to be challenged, to develop and to make an impact!
• We value our employees by creating a healthy work environment and by encouraging work-life balance.
• Within a few months you can benefit from paid vacations, annual leave, social benefits, and pension funds.

The federal public service is transitioning to a common hybrid work model that supports sharing in-person experiences that are essential to cohesive, collaborative and high-performing organization while continuing to provide flexibility to support offsite work. At an individual level, this is captured in annually reviewed work arrangements with the on-going objective to balance operational requirements with employee individual circumstances and work preference.

In the context of Employment and Social Development Canada’s mandate, most positions are identified as either onsite or hybrid (combination of onsite and offsite work). At ESDC, employees who fall within the hybrid work category report onsite a minimum of two days per week (40% of their regular work schedule), as determined by operational requirements.

Intent of the process

A pool of qualified candidates will be established and may be used to staff similar bilingual positions within Employment and Social Development Canada (ESDC) with various tenures and with various security requirements.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓 EDUCATION
A secondary school diploma or employer-approved alternatives (acceptable combination of education, training and/or experience).

Degree equivalency

📌 EXPERIENCE
Experience in client service delivery.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

📌ESSENTIAL COMPETENCIES:

Written Communication
Oral Communication
Ability to Organize/Orchestrate
Thoroughness
Attention to details
Team work
Client focus
Dependability
Initiative

The following may be applied / assessed at a later date (may be needed for the job)

📌 ASSET EXPERIENCE:
AEX1 - Experience in providing administrative support services (e.g. contracting, material management, minute taking and distribution; organizing meetings/interviews, data entry, verifying and producing correspondence, booking travel, processing financial documents such as accounts payable/accounts receivable, creating and maintaining files, responding to client inquiries and/or requests.)
AEX2 - Experience in PeopleSoft Human Resource Management System version 8.9, 9.1 ou 9.2.
AEX3 - Experience in processing compensation transactions in Phoenix or PeopleSoft or in another compensation pay system.
AEX4 - Experience in validation of information and documentation.

ORGANIZATIONAL NEEDS:

Employment and Social Development Canada is committed to Employment Equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the following EE designated groups: Indigenous peoples, persons with disabilities, women and visible minorities. We encourage you to indicate if you belong to one or more of the designated groups by completing the EE section in your application.

Information on employment equity

OPERATIONAL REQUIREMENTS:
Willing and availability to work variable hours, including working weekends and/or overtime, on operational requirements with short notice.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You have the right to participate in the assessment process in the official language of your choice.

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APPLICATION PROCESS
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The pre-screening questions must be completed when applying for this selection process. It is your responsibility to answer these questions explaining and substantiating in detail: how, where and when (MM-YYYY to MM-YYYY) you meet each of the education and experience factors listed in the essential and asset qualifications. Please note, it is not sufficient to state that the qualification is met or to provide a listing of current or past responsibilities. You must provide concrete examples, which illustrate how you meet each qualification. Resumes may be used as a secondary source to validate the education and the experiences described in the pre-screening questions. Proof of education will also be requested at a later date.

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EVALUATION
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How will the evaluation process work:
- 3 Second Language Evaluation tests: Reading, Writing, and Oral
- One online competency test
- Online Application – Screening questions and text question (assess Written communication and Team Work)
- References Check
- Interview (informal)

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Please note that asset qualifications, top-down, using cut-off scores and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.

Candidates must meet all the essential criteria in order to be appointed.
However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

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Communication
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: We will be contacting candidates via email including invitations for evaluations. Candidates are responsible for providing a valid email address that accepts email from unknown users (some email systems block these types of email). It is your responsibility to check both your jobs.gc.ca account and email account regularly to ensure that you do not miss any opportunities. Make sure to also check your junk mail folder. It is entirely your responsibility to inform us of any changes to your contact information.

Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.