Cloud Architect

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Financial Consumer Agency of Canada (FCAC) is committed to conducting inclusive and barrier-free staffing processes. If you have a functional limitation or a disability that may impact your performance at any steps of the process, such as when submitting your application online, completing an exam or participating in an interview, you may request an accommodation.

Assessment accommodations are designed to remove obstacles without altering the qualification being assessed, and to allow candidates to fully demonstrate their abilities. Should you be invited to participate in an exam, a written exercise, or an interview, you will receive an e-mail including additional information on the assessment format so that you can determine if you may require an accommodation. All information received will be confidential.

If you require accommodation, support in completing and submitting your application, or if you are unable to apply online, please make your request as soon as possible to the address listed below under "Contact information" prior to the closing date of this employment opportunity. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.(*)

How to Apply:

Please do not submit a covering letter. Screening will be based on responses to the screening questions, so read them carefully and provide complete answers that demonstrate the depth and breadth of your experience.

In order to be considered, your responses to the screening questions must clearly explain how you meet the essential education and experience requirements otherwise you will not be screened into the next phase of the process. Candidates will not be contacted to seek missing or incomplete information. Provide specific and concrete examples of your work history as it relates to each essential experience requirement and any applicable assets. Really focus on what you did! Your résumé may be used to validate your examples.

Duties

As the Cloud Architect, you will be responsible for the provision of technical services and advice in the planning, development, implementation, integration and maintenance of FCAC’s Information Technology (IT) infrastructure, in support of service delivery to internal and external clients, and stakeholders. You will also assist in the establishment and promotion of the IT security program, and in the delivery of training sessions related to IT infrastructure.

Work environment

The Financial Consumer Agency of Canada (FCAC) is a separate agency established in 2001 to protect consumers by supervising federally regulated financial entities and strengthening the financial literacy of Canadians. We are a small agency subject to the Public Service Employment Act (PSEA), and we have our own unique classification system (RE and REX) with relevant equivalencies noted above and we offer the same pension as the core public administration.

As an FCAC employee, you will benefit from:
• a competitive salary;
• eligibility for performance pay at all classification levels within the organization;
• a comprehensive benefits package including: Health and Dental Plan; Disability benefits; Life insurance;
• a minimum of four (4) weeks of vacation leave per year;
• a hybrid workplace with options for telework*;
• a broad range of learning opportunities; and,
• a strong support for employee wellness and mental health including access to the confidential employee assistance program.

*This position is located in downtown Ottawa. However, teleworking is available in accordance with FCAC's Policy on Flexible Work Arrangements and Telework.

Our people are our strength and we're looking for highly engaged and talented professionals to join our team!

Intent of the process

We are seeking to staff one (1) indeterminate (permanent) position with a language requirement of bilingual imperative (BBB/BBB).

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic requirements and/or profiles, security requirements and/or various tenures within FCAC, which may vary according to the position being staffed.

Indeterminate employees of the Federal Public Service who are substantively at the RE-04 group and level or equivalent may be considered for deployment.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note:
At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE:

Recent* experience providing technical support AND recommendations to clients;
Recent* experience in configuring AND maintaining cloud resources;
Recent* experience configuring AND maintaining Information Technology (IT) security components (e.g. Security Information and Event Management (SIEM), antivirus, antispam, Intrusion Detection System/Intrusion Prevention System (IDS/IPS), firewall, etc.); and,
Recent* experience configuring, maintaining AND troubleshooting physical IT infrastructure components (e.g. servers, switches, routers, Wi-Fi access points, printers, Internet of Things, etc.).

*Recent experience is defined as an experience that was attained within the last three (3) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:

EXPERIENCE :

Experience configuring OR supporting enterprise virtualization solutions. (e.g. VMware, Hyper-V, Azure VM, etc.).
Experience configuring OR supporting cloud software solutions (e.g. ServiceNow, Salesforce, Zendesk, Dynamics 365, Intune, Exchange, Active Directory, Teams etc.)
Experience configuring OR supporting a data management, processing or storage solution (e.g. SQL Server, Azure Data Factory, etc.)

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

ABILITIES AND COMPETENCIES:

Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to analyze AND resolve complex technical IT problems.

Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities

Information on employment equity

OPERATIONAL REQUIREMENTS:

Willingness and ability to work overtime, sometimes with short notice.
Willingness and ability to travel.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of emails). Failure to respond to communications may be construed as a withdrawal from this process.

The ability to communicate effectively in writing will be assessed using the candidate's application, as well as through the evaluation process.

Assessments (such as interviews and reference checks) may be conducted virtually through email, telephone and/or videoconference.

Candidates must meet all of the essential qualifications to be appointed; however, one or more asset criteria may be invoked at any stage of the process.

As a candidate, it is your responsibility to clearly demonstrate how you meet all the essential education and experience qualifications for the position. You should also include details of how you meet any or all the asset qualifications, as applicable. To demonstrate how you meet each qualification, you must provide concrete, illustrative examples. It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Failure to provide this information in the requested format may result in your application being rejected. Candidates will not be solicited for incomplete or missing information.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

You must provide proof of your education credentials. If you were educated outside of Canada, you must have your certificates or diplomas assessed against Canadian education standards. For more information, please click on “Degree equivalency” in the Education section above.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.