Team Leader

Update: The closing date has been extended to January 23. 2024.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date. You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Work environment

Are you interested in joining a dynamic team of IT professionals responsible for delivering modern IT technical solutions employing the latest technology? How about realizing the satisfaction of being part of an organization contributing to reduce crime and helping to keep Canadians safe?

As an employer of choice for over 29,000 people, the RCMP promises a career like no other. With over 140 years of tradition and service, the RCMP is Canada’s national police service. Proud of our traditions and confident in meeting future challenges, we commit to preserve the peace, uphold the law and provide quality service in partnership with our communities.

The RCMP's Information Management and Information Technology (IM/IT) Program supports the mandate through the delivery and support of IT systems used to access, communicate, record, share and manage critical information necessary to protect Canadians.

Join a highly motivated and collaborative technical team delivering interesting leading-edge technical solutions to our front-line officers and achieve the satisfaction of contributing on a daily basis.
Responsibilities of the IT Project Delivery team includes:
- Initiates, manages and supports all aspects of large-scale IT solutions delivery to operations;
- Provides leadership to understand internal and external users and client needs, assesses impacts and presents solutions aligned with needs;
- Researches and evaluates industry technology standards and leading-edge, innovative technology solutions;
- Documents technical requirements that supports the tendering and evaluation of industry solutions through competitive procurement process;
- Develops software, tests, integrates and deploys technical solutions to meet the operational requirements;
- Performs analysis, configuration, integration, maintenance and support of in-house and commercial off-the-shelf applications;
- Deploys and supports Proof of Concepts, Field trials and pilot solutions for User evaluation;
- Safeguards the security and operational integrity of RCMP information;
- Provides internal and external users and clients with prompt, and responsive support;
- Assists with the management of IT vendor goods and professional service contracts.

Intent of the process

The immediate need is to staff one position on an indeterminate basis, with a linguistic profile of English Essential and a RCMP Enhanced Reliability Status security clearance.

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with various linguistic profiles and various RCMP security clearances.

Should an RCMP Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Notification regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Should a Public Service (PS) employee be found qualified and selected for appointment, notification regarding the PS appointment will be posted accordingly on www.jobs.gc.ca

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed OR an acceptable combination of education, training and/or experience.

Notes:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE:
E1. Significant experience leading the design, development, deployment and maintenance of IT software applications or infrastructure solutions;
E2. Significant experience planning, organizing and managing the tasks and deliverables of IT resources;
E.3 Significant experience working collaboratively with multi-disciplinary teams.

Definitions:
1. Significant is defined as the depth, breath and complexity of experience normally associated with full-time performance of various activities related to the duties which is normally acquired over a period of at least two (2) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS
EXPERIENCE:
AE1. Experience delivering IMIT solutions in a Cloud computing environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual imperative BBB/BBB
Bilingual imperative CBC/CBC

Information on language requirements

KNOWLEDGE:
K1. Knowledge of leadership, and management theory, principles and practices;
K2. Knowledge of best practices and trends in application development and infrastructure design and deployment.

ABILITIES:
A1. Ability to communicate effectively in writing;
A2. Ability to communicate effectively orally;
A3. Ability to motivate and lead a team;
A4. Ability to plan and organize program and project deliverables;
A5. Ability to manage conflicting priorities to meet tight deadlines.

PERSONAL SUITABILITY
PS1. Client Service Orientation
PS2. Sound Judgement
PS3. Analytical Thinking
PS4. Results Oriented

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:
Must be willing to occasionally work overtime (365/24/7 environment, including holidays and weekends) when required on short notice.
Candidate must be willing to support 24/7 systems, including being on call.

Conditions of employment

RELIABILITY AND SECURITY:
RCMP Enhanced Reliability Status

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

HOW TO APPLY:
You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.