Site Coordinator, Quality Improvement & Accreditation

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates with foreign credentials must be able to provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at www.cicic.ca

Duties

• Enhance the Correctional Service Canada’s (CSC) ability to move into integrated delivery of accredited quality health services by the implementation of an effective Quality Improvement (QI) Program. Ensures the development and provision of quality improvement in the institutional health service environment, at one or more sites, by advising, developing, implementing and interpreting various quality improvement and accreditation strategies, initiatives and activities for inmates, institutional employees, and the institutional management team.
• Contributes to the development, implementation, monitoring and evaluation of CSC policies, the National Quality Improvement and Patient Safety (QIPS) Program and initiatives for the effective delivery of quality health services for the institution.
• Coordinates the activities of the institutional Quality Improvement and Patient Safety Committee and liaises with the Region’s Quality Improvement and Patient Safety Committee to ensure consistency; liaises with other stakeholders including hospitals, universities, and community health organizations regarding accreditation, quality improvement and patient safety programs and the sharing of related best practices.
• Coordinates the quality improvement, performance measurement and accreditation processes ensuring they support the strategic plan and accountability framework of the facility by providing the institutional management team and health service staff with informed expert advice in the interpretation of accreditation standards and quality improvement theories.
• Guide the institution’s health care facility through the accreditation process by promoting, coordinating and managing accreditation and performance assurance activities for scheduled accreditation review.
• Assists with the development of policies, procedures, standards, standard operating procedures and guidelines related to services that contribute to the overall efficacy and efficiency of the organization and that conform to the community and professional standards of practice and accreditation requirements.
• Supports the development of and delivers quality improvement, patient safety and accreditation awareness, education and training programs for health services staff at one or more institutions.
• Verifies and ensures that the type, quality, integrity and consistency of information and statistical data used for managerial, operational, and decision-making purposes reflects CSC, Accreditation Canada, and regulatory standards.
• Applies problem solving skills to analyze problems and issues related to quality assurance.
• Develops appropriate processes and organizes teams to implement quality improvement solutions.
• Provides the institutional health service perspective at regional meetings regarding quality improvement and accreditation.

Work environment

About Us:
The Correctional Service of Canada (CSC) is the federal government agency responsible for administering sentences of a term of two years or more, as imposed by the courts. CSC is responsible for managing institutions of various security levels and supervising offenders under conditional release in the community.

Our Mission:
The Correctional Service of Canada (CSC), as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and human control.

Intent of the process

A pool of qualified candidates will be created as a result of this process and may be used to staff similar positions throughout the Pacific Region. Appointments may be based on employment equity representation.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
A secondary school diploma or employer-approved alternatives such as a satisfactory score on the PSC test approved as an alternative to a secondary school diploma

Degree equivalency

EXPERIENCE
Experience in researching, collecting and analyzing information
Experience in assisting in the coordination of projects
Experience in preparing and delivering presentations and/or education sessions
Experience in the use of computer software packages (eg. Excel, Microsoft Word, Outlook, Powerpoint)

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
Knowledge of quality improvement principals

ABILITIES
Ability to provide advice and make appropriate recommendations to managers and/or supervisors.
Ability to facilitate meetings and/or training.
Ability to effectively manage time and prioritize a heavy workload.

COMPETENCIES
Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented
Effective Communication

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE
Experience with Accreditation process in health services.
Experience with Quality Improvement methods and tools
Experience in a field related to health services

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Willingness to travel within the region

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

Your resume and responses to the application questions must demonstrate how you meet the essential EDUCATION and EXPERIENCE qualifications. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Please communicate with the contact person to discuss alternative methods if online application is impossible.

To submit an application on-line, please select the button “Apply Online”.

Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of email). Should your email address change during the process, it is your responsibility to inform us.

For general information when applying on a selection process, visit https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/information-candidates.html.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.