Various PM-02/AS-02 ($67,330 to $72,544) Opportunities in Winnipeg!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Complete the online application in a few easy steps! The application requires responses to a few yes/no questions and attaching your résumé, and shouldn’t take longer than 20 minutes to complete!

We want you to succeed! Our objective is to identify qualified candidates by fairly assessing their abilities. Assessment accommodations are intended to remove obstacles without altering the criteria being assessed so that all candidates can showcase their capabilities. Please let us know if you require assessment accommodations, including assistance with the application process. Additional information on the assessment formats (for example: exam, interview) will be provided at each assessment stage.

If you need assistance or have questions at any stage, contact us using the contact information at the end of the poster.

Duties

User Support Analyst
Performs user acceptance testing by analyzing changes made to computer systems to ensure they meet the business requirements and end user goals. This entails reviewing technical specifications for expected results, and then analyzing actual changes and documenting evidence that results met or diverged from expectations.

Client Advocate Officer
Provides independent review, analysis, and processing of client requests related to program appeals and complex applications (e.g., Conflict of Interest (COI), dire financial circumstances, challenging industry sectors) in accordance with program policies and procedures; Communicates with clients both orally and in writing; maintains records of actions; identifies problematic circumstances impacting program policies and procedures.

Senior Programs Officer
Validates information submitted on program applications and processes program payments, government contributions and client withdrawals by using a variety of database systems. Reviews and enters complex adjustment requests. Communicates with clients and their representatives to provide and receive detailed financial information and information on program rules and policies.

Procedural Referrals Analyst
Provides guidance to a wide range of internal clients across divisions, in response to inquiries on processes, operational systems, processing methods and procedures. Investigates, analyzes, and queries processing results on complex farming operations and for potential system problems to assist in resolving problematic participant files. Participates on project teams and working groups and provides system knowledge and subject matter expertise that contribute to the annual readiness cycle and process integrity of Business Risk Management programs.

Default Program Officer
Coordinates and processes default claim files by reviewing, analyzing, and validating submissions from external administrators. This includes the analysis and preparation of financial transaction reports and summaries. Communicates with internal and external clients to discuss claim requirements, and obtain required documentation.

Overpayment Recovery Officer
Analyzes, validates, monitors and reports on financial account information related to Program accounts receivable in collaboration with colleagues from various AAFC departments and divisions. Coordinates the loading of external account receivable data into program system applications. 
Security, Accommodations and Emergency Management Officer
Provides advice, guidance and services to management and staff pertaining to security, accommodations and emergency management using government policies and directives directly linked to Occupational Health and Safety (OHS).

Internal Communications Officer
Supports management and staff through writing, research, coordination and distribution of communication products, including all staff emails, content of articles for internal newsletter including writing, graphic design, editing, and seeking management approval for distribution. Organizes, plans and provides logistical coordination for corporate initiatives and educational activities.

Work environment

As one of Canada's Best Diversity Employers, we strive to create an environment where diversity, accessibility and inclusion are at the forefront. We believe our organization is most effective when it reflects the Canadian populations it serves and values the unique talents and experiences of all employees. We also have various Diversity Networks, dedicated to ensuring that we continue to grow as an inclusive and respectful workplace. Visit our Diversity Networks webpage for more information: https://agriculture.canada.ca/en/about-our-department/careers/diversity-and-inclusiveness-networks.

We also offer flexible work arrangements along with a comprehensive benefits package to promote healthy and engaged employees. Benefits include: vacation leave, pension, health and dental benefits, and support from management teams who encourage training and career development.

Intent of the process

Farm Income Programs Directorate (FIPD) is always looking for dynamic and dedicated individuals to be part of our growing team that administers farm programs to Canadian Agricultural Producers! This selection process will be used to fill immediate and future Full-time permanent and temporary vacancies located in Winnipeg, Manitoba. The duties of the positions we are looking to staff are detailed in the "Duties" section. There is a possibility that other positions will be staffed using this process.

We have an immediate need to fill the following position:
- Senior Programs Officer

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

✔Successful completion of secondary school (high school) or an *acceptable combination of education, training and/or experience.

*An acceptable combination will be determined through having previous work experience or training in a field related to the position being staffed.

Degree equivalency

✔Experience working in a client service environment.
✔Experience using various computer applications. This can include the use of word processing, email, spreadsheets, databases, web applications and/or publishing software.
✔Experience analyzing and interpreting information to provide guidance or recommendations.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative (BBB/BBB, CCB/CCB, CBC/CBC)

Information on language requirements

The following competencies are also required for these positions and you will be assessed for them at a later date:
✔Analytical Thinking
✔Interactive Communication
✔Initiative
✔Teamwork
✔Written communication

The following may be applied / assessed at a later date (may be needed for the job)

The following qualifications are not required for all positions, but may help us select candidates for specific needs. You will be asked to provide information on whether you meet these qualifications at a later date.

✔Experience summarizing complex information into simpler forms, such as reports, communication material, emails, etc.
✔Experience in applying policies and/or procedures.
✔Experience working with programs supporting the agriculture and agri-food industry.
✔Experience analyzing information and providing interpretation to clients on Business Risk Management Programs or experience in processing Business Risk Management programs applications.
✔Experience and/or knowledge in farming operations and/or industry.
✔Experience reviewing technical IT specifications, and analyzing system functionality.
✔Experience in account verification and processing to ensure accuracy and completeness.
✔Experience performing financial reconciliations.
✔Experience using advanced features in Microsoft Excel such as formatting, formulas, data analysis (filtering, sorting, and analyzing data) and pivot tables.
✔Experience working in a security environment and providing office accommodation and facilities management services.
✔Experience in providing administrative, technical or coordination support for a service or program.
✔Experience in conducting investigations and reporting on Physical Security and Occupational Health and Safety incidents and accidents.
✔Experience providing advice and guidance on an Occupational Health and Safety Workplace Committee.
✔Experience in coordinating logistics for various functions such as meetings, events, announcements, or similar activities.
✔Experience conducting research, to prepare and edit documents, such as correspondence, spreadsheets and presentations.
✔Experience using products such as Adobe Creative Cloud applications for design purposes, including photo and video editing, to create products.
✔Ability and willingness to work between the hours of 7:00 am to 6:00 pm.
✔Ability and willingness to work overtime.

Agriculture and Agri-food Canada is committed to achieving employment equity and developing a highly capable workforce that is representative of Canadian Society. We strongly encourage candidates to self-declare if they belong to an Employment Equity designated group as selection may be limited to candidates belonging to one or more of the groups. In the Programs Branch, we have specific needs to increase the representation of Persons with Disabilities.

Information on employment equity

Conditions of employment

Reliability Status security clearance - or Secret Status security clearance

Other information

WHAT TO EXPECT WHEN YOU APPLY

► Step1: Apply Online
The online application will require you to answer yes or no screening questions and upload your résumé. This step should only take about 20 minutes to complete!

► Step 2: Qualification Questionnaire
Candidates will be asked to complete a questionnaire to demonstrate how they meet the following qualifications:
✔Successful completion of secondary school (high school) or an *acceptable combination of education, training and/or experience.
✔Experience working in a client service environment.
✔Experience using various computer applications. This can include the use of word processing, email, spreadsheets, databases, web applications and/or publishing software.
✔Experience analyzing and interpreting information to provide guidance or recommendations.
✔Analytical Thinking
✔Written Communication

►Step 3: Interview
If you successfully complete step 2 of the process, you will be invited to attend a virtual interview where we will be assessing the following qualifications:
✔Interactive Communication
✔Initiative
✔Teamwork

►Step 4: Second language evaluation (SLE) tests will be administered for candidates interested in bilingual opportunities who don't already have valid SLE results.

►Step 5: To conclude the assessment, you will be asked to provide references and additional information regarding other qualifications.

Applications submitted by email will not be accepted. You must apply through the "Apply online" link below. Should you have any questions about the application process, feel free to contact us at the contact information listed below.

Communication throughout this process will be done by e-mail and/or via your Public Service jobs account. Please ensure that your e-mail address is valid and accepts messages from unknown users. It is your responsibility to regularly check your e-mail and jobs account for communications regarding this selection process. Should we contact you and you fail to reply within the designated time frames, your application will not be given any further consideration.

Persons are entitled to participate in the process in the official language of their choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.