Careers in Administrative Support at PSPC

Important messages

Giving you the best chance to succeed!
At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Please note that only those candidates that meet the education /experience criteria will be invited to interview. We thank all applicants for your interest in this selection process.

In order to meet our Official Language requirements, candidates who indicate an interest in bilingual positions may be evaluated first.

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

PSPC follows the Government of Canada’s Common hybrid work model for the Federal Public Service and employees are required to work in office at least 40% of their regular schedule.

Intent of the process

This process will be used to fill future administrative openings; temporary and indeterminate.

Positions will be located across Atlantic Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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STEP 1: Do you have what it takes?
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Respond to the screening questions as directly prompted in the application by writing one or two paragraphs demonstrating how you meet each of the required experience and ensure that clear and accurate details are provided. You must provide concrete and detailed examples to clearly demonstrate how you meet the EDUCATION and EXPERIENCE requirements listed in the essential qualifications and asset qualifications sections. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. Your resume will be used as a secondary source of information to validate your experience.

EDUCATION -
Secondary school diploma (High school diploma) or an acceptable combination of education, training or experience.

Degree equivalency

EXPERIENCE -
Experience providing administrative support (For example, responding to client inquiries, organizing meetings, taking records of discussions/meeting minutes, managing a Manager's calendar/emails, coordinating requests for human resource services, monitoring budgets, etc.).

Experience drafting, proofreading or formatting correspondence, reports or presentations.

Experience working with or extracting data in a software program.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC

Information on language requirements

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STEP 2: Show us what you got! The following competencies will be assessed later and your performance on the assessment in each competency or ability could be used to determine whether you are a good fit for a particular position.
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COMPETENCIES

-Demonstrating Integrity and Respect
For example, do you understand and display common courtesy and kindness towards fellow colleagues and clients?

-Thinking Things Through
For example, do you stop and reflect during each step of your work to ensure thoroughness?

-Working Effectively With Others
For example, do you work well and cooperatively in a team environment?

-Showing Initiative and Being Action Oriented
For example, do you see something that needs to be done and offer to ‘just do it’?

-Client Service Competency – Level 1
For further information please visit: https://www.canada.ca/en/public-services-procurement/corporate/accountability/client-service/competency.html

-Communication
All communication during the process, including the responses to the screening questions, may be used to assess communication.

-Judgement
For further information please visit: https://www.canada.ca/en/public-service-commission/services/staffing-assessment-tools-resources/human-resources-specialists-hiring-managers/unsupervised-internet-testing/psee-toj-uit-374/public-service-entrance-exam-test-judgement-unsupervised-internet-test-374-toj-uit-374-candidate-information.html

The following may be applied / assessed at a later date (may be needed for the job)

College Diploma or Certificate from a recognized institution with an acceptable specialization in office administration or in another field relevant to the position to be staffed such as Human Resources, Business, Finance, Communications etc.

University degree from a recognized post-secondary institution.

Degree equivalency

EXPERIENCE -
Experience coordinating meetings or workshops such as organizing meeting logistics, agenda creation, taking records of decisions/meeting minutes, tracking action items, etc.

Experience using an electronic document filing system.

Experience organizing work related travel arrangement or processing travel expense claims.

Experience performing accounts payable or receivable tasks such as preparing purchase orders or contracts, budget tracking/forecasting, or issuing/paying invoices.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

OPERATIONAL REQUIREMENTS -
Willingness and ability to work overtime on short notice.

Willingness and ability to travel occasionally.

Conditions of employment

Reliability Status security clearance - Various security requirements could be required, depending on the position being staffed.

Other conditions of employment may apply, depending on the position being staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

APPLICANTS INFORMATION:

• You are encouraged to apply online via the jobs.gc.ca site. To submit an application, please select the button “Apply Online” above.
• You must meet all essential qualifications to be qualified. Asset qualifications, under the "other qualifications" sections, are not essential, but may be deciding factors at any stages of the process.
• When communicating with us, you may use the official language (English or French) of your choice.
• We will be reaching out via email. You must include a valid email address in your application. Be sure to check your spam folder.

PROCESS INFORMATION:

• Random and/or top-down selection may be used to decide who will be assessed further.
• All communication during the process may be used to evaluate you.
• Various assessment tools, including a test, interview and reference checks, may be used.
• You must provide proof of your education credentials.
• If you have already self-declared as an Aboriginal Person, please note that you must complete and sign the Affirmation of Aboriginal Affiliation Form as a condition of appointment prior to or at the same time as the offer of appointment.

General questions on how to apply online:
•Toll-free: 1-888-780-4444
•TTY/TDD: 1-800-465-7735

Advertisements over the phone (jobs open to the public)
•Toll-free: 1-800-645-5605

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.