Program Analyst/Officer

Update: CLOSING DATE EXTENDED

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The federal public service has adopted a common hybrid work model that will see employees work on site at least 2–3 days each week, or 40–60% of their regular schedule. Hybrid work is the future of the public service. A common hybrid work model will ensure coherence and equity across the federal government, providing public servants with regular opportunities to work with colleagues and partners in service to Canadians, while still having flexibility to work off site. This new model will apply to all of the core public administration.

**Please read instructions**

Please apply online.

Candidates must complete the screening questions on the Public Service Resourcing System (PSRS) application website, in the space provided for each question.

DETAILED RESPONSES TO THE SCREENING QUESTIONS IN THE APPLICATION MUST BE COMPLETED IN ADDITION TO YOUR RESUME.

Candidates must meet all the essential qualifications to be appointed to a position. Asset qualifications may be a deciding factor in choosing the person to be appointed. Please note that only stating the Essential Experience qualifications have been met, and/or listing job titles and responsibilities does not represent adequate substantiation as such it is the candidate’s responsibility to provide appropriate examples that illustrate how you meet each screening qualification.

Resume may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.

Intent of the process

NTENT OF THE PROCESS

The intent of this process is to staff two (2) positions.

A pool of qualified candidates (fully or partially assessed) will be established through this process to staff similar positions within Indigenous Services Canada (ISC), with various tenures (indeterminate, specified period, deployment, acting, assignment, secondment), various official language proficiencies (such as English Essential, Bilingual BBB/BBB, etc.) and various security profiles (such as Reliability, Secret), which may vary according to the position being staffed.

Given the potential of the selection process individuals are encouraged to apply.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a degree from a recognized post-secondary institution with acceptable specialization in economics, sociology or statistics.

Candidates must always have a degree. The courses for the specialization must be acceptable and may have been taken at a recognized post-secondary institution, but not necessarily within a degree program in the required specialization. The specialization may also be obtained through an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

Experience using software to enter, edit, compile, extract and manipulate data in spreadsheets or database systems.

Experience in developing, summarizing and presenting data in textual, tabular and graphical formats using Microsoft Excel.

Experience in working collaboratively in a team or with internal or external stakeholders or clients.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE :

Experience in using SAS software to extract, manipulate, or extract data from a large database.

Experience using ORACLE based software to extract, manipulate, or extract data from a large database.

Experience using COGNOS based software to extract, manipulate, or extract data from a large database.

Experience responding to client data requests.

Experience working in a data reporting environment.

Experience with creating macros in Microsoft Excel and/or Visual Basic for Applications (VBA) code.

Experience with pivot tables in Microsoft Excel.

Experience working with large* data sets.

* Large data sets are defined as datasets with more than a million rows.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various language requirements
English Essential
Bilingual Imperative BBB/BBB

Information on language requirements

KNOWLEDGE:

Knowledge of practical techniques used to design and implement procedures for the collection, validation and analysis of data.

COMPETENCIES:

Communication – Oral

Communication – Written

Ability to clean, manipulate, validate and adapt data from large information systems.

Ability to prepare and present data in textual, tabular or graphical formats.

Ability to work under pressure to meet tight deadlines.

Demonstrating integrity and respect

Working effectively with others.

Thinking things through.

Showing initiative and being action oriented.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET COMPETENCIES:

Knowledge of health claim processing of extended health benefit programs (public or private).

Knowledge of pharmacy practice, including pharmacologic classification.

Knowledge of dental terminology used in the administration of a health care benefits.

Knowledge of Indigenous communities and/or organizations in Canada including their social, economic, political structures and/or cultures.

* Large data sets are defined as datasets with more than a million rows.

CURRENT AND/OR FUTURE ORGANIZATIONAL NEEDS:

Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Our intention is to communicate with candidates via email. Candidates who apply on this opportunity must include in their application a valid e-mail address and to make sure that this address is always functional and accepts messages from unknown users (some email systems block these types of email). It is the applicant's responsibility to ensure that accurate contact information is provided and updated, as necessary.

Applications will not be acknowledged; applicants will be contacted once the screening process is complete.

FAILURE TO CLEARLY DEMONSTRATE HOW YOU MEET THE ESSENTIAL CRITERIA (Education and Experience) WILL RESULT IN THE REJECTION OF YOUR APPLICATION. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.

Reference checks will be conducted.
An interview will be conducted.
A written examination will be administered.

It is the applicant's responsibility to ensure that their application is submitted correctly and on time. ALL APPLICATIONS MUST BE SUBMITTED ONLINE THROUGH THE Public Service Resourcing System (PSRS). No applications will be accepted after the deadline. Applicants will not be contacted to complete files or obtain missing information.

VERY IMPORTANT NOTE: The PSRS system will shut down after 60 minutes, which may prevent you from saving your work or cause you to lose data. We recommend that you create a draft of ALL YOUR RESPONSES, as well as your application, in another document on your computer that you can save (e.g., in MS Word or WordPerfect), and then copy and paste it into the PSRS system when you are finished. Indigenous Services Canada IS NOT RESPONSIBLE FOR SYSTEM PROBLEMS THAT MAY RESULT IN LOST DATA AND/OR INCOMPLETE APPLICATIONS OR NON-SUBMISSION OF APPLICATIONS

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Proof of education will be required. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca

Proof of citizenship:

All applicants who are new to the federal public service must provide proof of citizenship or permanent residency prior to their appointment. This is necessary for both temporary (specified period) and permanent (indeterminate) employment. Any of the four (4) documents would be accepted: 1. Birth Certificate, 2. Passport, 3. Citizenship Certificate or 4. Permanent resident card (PR card). Note: An expired passport, satisfies the proof of citizenship requirement.

How to obtain Canadian Citizenship Certificate: The citizenship certificate is provided by Immigration, Refugees and Citizenship Canada. To learn about how to obtain the certificate, visit this link:

https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/proof-citizenship/eligibility.html

Note that there is a fee to receive this certificate and the displayed wait time for the production of the certificate may be several months, however; requiring proof of citizenship in order to obtain employment would be considered an urgent reason, significantly reducing the wait time.

Depending on the number of applicants, needs and/or plans, volume management strategies such as, but not limited to, top-down approach, cut-off scores, asset selection, random selection and/or assessment may be used for the purpose of managing applications/candidates and/or determining which candidates will continue in the staffing process. Should a volume management strategy be used, communication regarding the application of the strategy will be provided to those candidates who are impacted.

Assignment or acting appointment are temporary resourcing options. The approval of your SUBSTANTIVE manager will be required before an employment offer can be made.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.