ORMS Trainer / Field Support / Analyst - Anticipatory

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

When answering questions, it is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN YOUR ELIMINATION FROM THE PROCESS.

CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR MISSING INFORMATION.

Work environment

The Operational Records Management Systems (ORMS) unit is looking for individuals who want to play a part in shaping the future of the RCMP by providing quality training and support to users of our National Operational Records Management System (RMS). We are a small team of subject matter experts for the RCMP’s main RMS who play a vital role in supporting our colleagues at RCMP Detachments/Units by providing high quality training and support. If you are self-motivated, love the idea of teaching, mentoring and supporting colleagues across Alberta, while working independently within a supportive team, the ORMS Trainer/Field Support/Analyst role will be perfect for you!

Intent of the process

This is an anticipatory staffing process designed to create a pool of qualified candidates. The pool of qualified candidates may be used to staff similar positions with various tenures (i.e. indeterminate, term, and acting) within the Royal Canadian Mounted Police in Alberta.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of secondary school or an acceptable combination of education, training or experience.
(Proof of education must be presented prior to appointment.)

Degree equivalency

E1 – Experience using an operational electronic document management system in a Law Enforcement setting (such as, but not limited to, PROS, PRIME, NICHE, Versedex, etc.).
E2 – Experience establishing and maintaining relationships with internal and/or external stakeholders to achieve operational, program or policy objectives, and provide support.
E3 – Experience managing multiple actives, files, projects or priorities under tight deadlines with competing demands.
E4 – Recent* experience working with Microsoft Office software applications such as PowerPoint, Excel, Outlook, and/or MS Teams.

* Recent is defined as experience obtained within the last 3 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

AQ1 - Experience working for the RCMP.
AQ2 - Experience working with Police Reporting and Occurrence System (PROS) and/or Police Access Tool (PAT).
AQ3 – Experience running data quality reports and correcting errors in PROS.
AQ4 – Experience delivering formal training sessions to individuals and/or groups.
AQ5 – PROS End User Certification.
AQ6 – PROS Information Management Certification.
AQ7 – PROS Supervisor Certification.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

A1 – Ability to communicate effectively orally.
A2 – Ability to communicate effectively in writing.
A3 – Ability to deliver coaching, mentoring, training sessions and/or presentations through various methods (such as, but not limited to, in person, on the phone, virtually and/or other methods of learning).
A4 – Ability to interpret policy and/or legislation.

PS1 – Working Effectively with Others
PS2 – Problem Solving
PS3 – Showing Initiative and Being Action-Oriented
PS4 – Client Service Orientation
PS5 – Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and ability to work overtime, as required.
Willingness and ability to travel for work and/or training purposes using various modes of transportation, including owned or leased government transport, up to and including remote locations.
Willingness and ability to obtain and maintain a valid Class 5 driver’s license.
Willingness and ability to travel occasionally overnight as required.

Conditions of employment

Willingness and ability to deliver training through various methods.
RCMP Enhanced Reliability Security Clearance – Those selected must meet and maintain the above condition of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Volume management strategies may be used.

Should there be a large number of applicants, please note that asset qualifications could be invoked.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

A cut-off score may be used in the determination of those to be given further consideration in the assessment process.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

We will communicate with applicants by e-mail. Applicants who apply to this selection process must include in their application a valid e-mail address and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Applicants are responsible for ensuring all information provided on their application is accurate and up to date at the time of application.

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out.

Only online applications are accepted. All job applications must therefore be submitted through the Public Service Resourcing System.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.