IT Manager

Update: Advertisement extended until November 1, 2023

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Unlock the Power of Data: Join Global Affairs Canada’s Data Science and Business Analytics teams to shape the future of diplomacy

Global Affairs Canada’s Data Science and Business Analytics teams are looking for thought leaders at the manager level to join its team. Focused on experimentation, teamwork and collaboration, Global Affairs Canada is recognized for its innovative and technology-driven approach in assisting the department with specialized analytics and artificial intelligence needs. This is a unique opportunity to apply your specialized data and data science science and have a pivotal role in shaping the future of diplomacy.

Work environment

Global Affairs Canada (GAC) is committed to advancing equity and embracing diversity and inclusion by implementing meaningful actions that are founded in respect, collaboration and accountability. GAC is committed to ensuring that its workforce both at home and abroad is representative of Canada’s current and evolving population. GAC’s dedication towards advancing equity diversity and inclusion is exemplified through the various efforts and initiatives in place that aim to ensure representation at all levels, provide equitable career opportunities, provides a safe and accessible workplace and to strengthen the inclusivity of the workplace so that all employees have the possibility to be authentic. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community. We invite you to be part of the change by joining an organization where your voice is heard, valued, respected and amplified. Knowing that diverse teams foster innovation we strongly encourage you to complete the Employment Equity (EE) section in your application.

Intent of the process

A pool of candidates may be established to fill similar positions within Global Affairs Canada. Tenure and linguistic requirements may vary according to the position being staffed.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

The minimum standard is:

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
Indeterminate incumbents of positions in the IT Group on 09/12/2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT Group.

Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be reassessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

Essential Experience:
EX1: Recent* and significant** experience in leading the planning and delivery of complex*** projects, initiatives, services or activities in one of the following areas:
o Data Warehousing
o Data Engineering
o Data Management
o Business Analytics
o Data Science
o Artificial Intelligence/ Machine Learning
o Cloud Application Development

EX2: Recent* and significant** experience in formulating and presenting analysis and recommendations to senior management (director level and above) on Information Management or Information Technology issues.

EX3: Significant** experience in human resource management including supervision and performance management.

EX4: Significant** experience in financial management, such as: forecasting exercises, cost center budgeting, project costing, tracking burn rate of consulting resources, tracking employees time charged against project(s) or verifying financial system reports against allocated funding.

Definitions:

* Recent is defined as the experience normally acquired within the last five (5) years.

** Significant experience is understood to mean the depth and breadth of experience normally associated with having performed a broad range of complex related activities for approximately five (5) years. A shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or projects.

*** Complex projects involving two or more of the following: high-impact to the clients, high media visibility, involving external stakeholders, department-wide multiple clients, coordinating multiple teams, new product introduction or high technology risk.

Knowledge:

Knowledge of current and emerging IM/IT trends.

Competencies:

C1: Create Vision and Strategy
C2: Mobilize people
C3: Uphold Integrity and Respect
C4: Collaborate with Partners and Stakeholders
C5: Promote Innovation and Guide Change
C6: Achieve Results

Abilities:
A1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.
A3: Ability to manage multiple priorities.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Certifications
AE1: Project Management, such as PMP or PRINCE
AE2: Organization Change Management, such as PROSCI or APMG
AE3: IT framework certification, such as ITIL or COBIT
AE4: Agile Scrum Master or Agile Product Owner
AE5: Microsoft Azure or Amazon AWS
AE6: Certified Information System Security Professional (CISSP)
AE7: Certified Cloud Security Professional (CCSP);
AE8: Certified Information Systems Auditor (CISA)
AE9: Any other certifications in a specialty relevant to IM/IT.

Asset Experience:
AEX1: Experience establishing and maintaining partnerships with internal or external business stakeholders.
AEX2: Experience with Agile frameworks (for example, Scrum, Kanban) and tools (for example, Azure DevOps or Jira)
AEX3: Experience with Continuous Improvement/Continuous Development (CI/CD) pipelines.
AEX4: Experience working with Microsoft Azure services such as Azure Synapse Analytics, Azure Databricks, Azure Cognitive Services, and Azure OpenAI.
AEX5: Experience in creating and maintaining technical documentation, for example, design documents, technical specifications, deployment guidelines, and test cases.
AEX6: Experience with test-driven development (TDD) practices and Git workflows.

Operational Requirements:
Willingness and ability to work overtime on short notice.
Willingness and ability to travel on occasion.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A qualified candidate may be offered the position even though they do not meet any or all of the asset qualifications. However, asset criteria are desirable and may be applied at any point of the staffing process by the hiring manager, including for being a deciding factor in choosing the candidate.

Communications for this selection process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information (including the email address) is provided and updated as required.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.