Reference Number
SVC23J-021989-000542
Selection Process Number
2023-SVC-HQ-EA-599859
Organization
Public Services and Procurement Canada
Year
2023-2024
Days Open
1
Classification
AS02
City
MULTIPLE
Type
External
Total
2050
Employment Equity
1713
(83.6%)
Screened out
137
(6.7%)
Screened in
1913
(93.3%)
Employment Equity 83.6% 1713
Screened Out 6.7% 137
Screened In 93.3% 1913
Women 62.5% 1282
Visible minority 47.2% 967
Indigenous 2% 42
People with disabilities 8.6% 177
English 74.8% 1534
French 25.2% 516
Citizens 73.6% 1508
Permanent Residents 0% 0
𝗚𝗶𝘃𝗶𝗻𝗴 𝘆𝗼𝘂 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗰𝗵𝗮𝗻𝗰𝗲 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝗲𝗱!
At Public Services and Procurement Canada (PSPC), we are committed to running inclusive and barrier-free recruitment processes.
If you need to be accommodated during any phase of the evaluation process, please submit your request through the contact person identified below. All information received related to accommodations is confidential.
For more information: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html
Please note that only those applicants who meet the (education and/or experience) criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.
𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.
At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.
A pool of partially qualified candidates may be established through this process to staff identical or similar positions within the Department of Public Services and Procurement Canada across Canada with various language requirements, security requirements and/or tenures.
Positions to be filled: 10
Your résumé.
EDUCATION
A secondary school diploma or an acceptable combination of education, training, and/or experience
EXPERIENCE
Experience in providing client service
Experience using Microsoft Office Applications (Word, Excel, Outlook)
Experience in providing administrative support services
Various language requirements
Bilingual - imperative BBB/BBB
English Essential
Information on language requirements
COMPETENCY
Client Service Competency – Level 1
ABILITIES
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to manage priorities and work under pressure
PERSONAL SUITABILITIES
Judgment
Engagement
Reliability
Demonstrate initiative and be action-oriented
Valid First Aid / CPR Certification
In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.
* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.
For further details, please refer to the “Other information” section.
Information on employment equity
OPERATIONAL REQUIREMENTS
Be willing and able to render First Aid, if necessary
Be willing and able to work overtime, sometimes on short notice
Reliability Status security clearance
CONDITIONS OF EMPLOYMENT
Be willing and able to work flexible hours during the normal workday (between 7AM and 6PM)
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Please note that only those applicants who meet the (education and/or experience) criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.