Property and Facility Manager

Update: Closing date has been amended to November 7, 2023.

Important messages

𝗚𝗶𝘃𝗶𝗻𝗴 𝘆𝗼𝘂 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗰𝗵𝗮𝗻𝗰𝗲 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝗲𝗱!
At Public Services and Procurement Canada (PSPC), we are committed to running inclusive and barrier-free recruitment processes.

If you need to be accommodated during any phase of the evaluation process, please submit your request through the contact person identified below. All information received related to accommodations is confidential.

For more information: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

🚩𝐈𝐌𝐏𝐎𝐑𝐓𝐀𝐍𝐓:
ACKNOWLEDGMENT OF RECEIPT OF APPLICATIONS WILL NOT BE SENT. Please note that only those applicants who meet the essential education and experience criteria will be contacted. We thank all applicants for your interest in this selection process.

Duties

➨ Plans and ensures the coordination of the delivery of services related to buildings and facilities in the premises inventory of Public Service and Procurement Canada.
➨ Manages a portfolio of real property and facilities, in collaboration with other sectors, external clients and partners.
➨ Manages a financial budget.
➨ Ensures projects management, provides strategic advice, leads teams responsible for providing real estate services.
➨ Collaborates with other departments, federal organizations as well as industry and represents the interests of the department and/or client relatively to real property management questions.
➨ Analyzes needs, objectives and data in order to provide recommendations to management or clients.
➨ Develops, verifies and approves submissions, plans and strategies for management of buildings and property as well as financing approval documents within the limits of their financial delegations.
➨ Supervises employees as well as multidisciplinary teams.
➨ Respects Government priorities regarding the environment, health and safety, and stays abreast of trends, novelties and new technologies in the field of real property and facilities to optimize the use of resources and minimize costs.
➨ Negotiates the terms of service agreements, leases and contracts with consultants, contractors and service providers, and manages these agreements; provides advice to solve claims and disputes relating to contracts.

Work environment

📢 𝐉𝐎𝐈𝐍 𝐎𝐔𝐑 𝐓𝐄𝐀𝐌
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✨ Who are we? ✨
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Public Services and Procurement Canada (PSPC) manages one of the largest and most diverse portfolios of real estate in the country and is the Government of Canada’s Real Property expert.

Specifically, we are real property professionals specializing in workplace accommodation, architecture, engineering, real estate, and asset and facility management. We are involved in all aspects of real property, from initial investment strategies and the construction and leasing of facilities, to the maintenance, repair and disposal of real property assets.

PSPC has a lot to offer:
❋ Competitive salaries with annual increases;
❋ Continuous learning and career advancement – we have an exclusive Career Center to help you build your career in the Federal Government;
❋ Advantageous pension regime and benefits;
❋ Up to three (3) weeks of holidays per year, which increases with years of service;
❋ Flexible work arrangements – possibility of teleworking and compressed work weeks to help you balance your personal and work life.

🤝𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
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Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

📢 We are looking for talented individuals to join our team!

A pool of partially qualified candidates will be established through this process to staff identical or similar positions, within the Department of Public Services and Procurement Canada, with various security requirements and/or tenures with a CBC/CBC linguistic profile or BBB/BBB linguistic profile, in Ottawa, ON or in Gatineau, QC.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍
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✅ A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

💼𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄𝐒
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✅ Significant* experience in two (𝟐) or more of the following fields related to real property:

➥ Management of multiple properties;
➥ Facilities management;
➥ Lease administration;
➥ Real property services management**;
➥ Monitoring the quality or performance of operations or contracts;
➥ Managing financial resources, including budgeting, forecasting, and reporting activities;
➥ Project Management or management of multidisciplinary teams (fit-up, improvements, base building);
➥ Managing of high value and complex contracts


✅ Significant* experience in managing and problem solving operational activities in the field of Real Property.

✅ Experience analyzing data and providing recommendations to clients or management.

✅ Experience in managing service contracts.

*Significant experience will be evaluated in regard to the amount, complexity, and diversity of the work handled, and the level of autonomy demonstrated.

**Real property services management is define as the management of a real property portfolio of rental, commercial or government office properties with respect to operations, maintenance or client services (owned or leased). Residential or sales experience is NOT eligible.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

🎓𝐀𝐒𝐒𝐄𝐓 𝐄𝐃𝐔𝐂𝐀𝐓𝐈𝐎𝐍
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✔ Degree* or diploma from a recognized post-secondary institution in a field relevant to the position to be staffed.

*The term “Degree” refers to a baccalaureate as established by educational authorities.

Degree equivalency

📜𝐎𝐂𝐂𝐔𝐏𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐂𝐄𝐑𝐓𝐈𝐅𝐈𝐂𝐀𝐓𝐈𝐎𝐍
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✔ Hold or be in the process of obtaining a recognized professional title in real estate management, such as:

➥ Facility Management Professional (FMP);
➥ Certified Facility Management (CFM);
➥ Real Property Administrator (RPA);
➥ Facilities Management Administrator (FMA);
➥ Project Management Professional (PMP);
or any other related certification.

💼𝐀𝐒𝐒𝐄𝐓 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄𝐒
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✔ Experience in managing, supervising or mentoring employees (maintenance or operations).

✔ Experience in quality monitoring or tracking performance indicators related to building operation and maintenance or project management.

✔ Experience in planning or delivering projects in one or more real property fields: relocation, renovation, construction, space optimization, workplace strategy development, leasing or lease management.

✔ Experience in management of projects and multidisciplinary teams (fit-up, improvements, base building).

✔ Experience in providing advice and recommendations, related to real property, based on information from various sources.

✔ Experience in leading multidisciplinary teams in the delivery of property management services.

✔ Experience with Government contracting.

✔ Experience using a Financial Management Information System such as: Sigma/SAP or other.

🔶𝐎𝐏𝐄𝐑𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒
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✅ Willingness and able to work overtime on occasion on short notice including weekends.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
🗣️ Bilingual Imperative 𝐂𝐁𝐂/𝐂𝐁𝐂
🗣️ Bilingual Imperative 𝐁𝐁𝐁/𝐁𝐁𝐁

Information on language requirements

📚𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐂𝐎𝐌𝐏𝐄𝐓𝐄𝐍𝐂𝐈𝐄𝐒
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✅ Collaborate with Partners and Stakeholders
✅ Mobilize People
✅ Demonstrating integrity and respect
✅ Showing initiative and being action-oriented
✅ Thinking things through
✅ Client service competency - Level 2

https//www.canada.ca/en/public-services-procurement/corporate/accountability/client-service/competency.html

http://www.canada.ca/en/treasury-board-secretariat/services/professional-development/key-leadership-competency-profile/examples-effective-ineffective-behaviours.html

🧩𝐄𝐒𝐒𝐄𝐍𝐓𝐈𝐀𝐋 𝐀𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒
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✅ Ability to communicate effectively in writing
✅ Ability to communicate effectively orally
✅ Ability to apply codes or standards in the management of real property or facilities

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Secret security clearance

𝐓𝐡𝐢𝐬 𝐜𝐨𝐧𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐞𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐚𝐩𝐩𝐥𝐢𝐞𝐬 𝐭𝐨 𝐑𝐞𝐚𝐥 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬.

Some positions in the Property and Facility Management Service Line (PFMSL) within Real Property Services (RPS) are part of a pool of several positions. As a condition of employment for each of these positions, you must be willing to be reassigned, upon written notice (normally 5 working days), to the same position to perform similar duties at any work site in the Property and Facility Management Service Line (PFMSL) within Real Property Services (RPS), in the National Capital Region.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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📋 APPLICATION PROCESS - How to submit – 1st Step 📋
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👉 ONLY ONLINE APPLICATIONS WILL BE ACCEPTED 👈

📌To apply online, you will first need to create an account on the GC Jobs site. Once your account is created, return to the job poster and select the button "Apply Online" above. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.

📌 Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

The evaluation committee cannot make any assumptions.

🔎 INSTRUCTIONS - When responding to the questions, be sure you :

Ⓐ Clearly demonstrate how you meet each criteria by answering the online questions and provide concrete, specific examples of actions that speak directly to the criteria sought.

Ⓑ Include when the example took place (month-year to month-year), background of each situation. Describe where, when and how you acquired this experience. Examples used must illustrate the complexity, diversity and scope of your experience.

Ⓒ Focus on what you did. When referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.

Ⓓ Validation of the qualifications; comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected. Information provided on your described experience should be supported by your resume.

Ⓔ Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.

📌 You must be prepared to provide the original or a certified true copy of your educational credentials and proof of citizenship. For candidates with an international degree/diploma, Canadian equivalency will also be requested.

For further information, consult the Canadian Information Centre for International Credentials (http://www.cicic.ca/indexe.stm) or the Public Service Commission (http://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/degree-equivalency.html).

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📋 ASSESSMENT PROCESS – 2nd Step 📋
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What does that imply?

- Screening;
- An Exam;
- An Interview.

No formal reference check *
*Hiring managers may conduct informal reference checks following the creation of the partially qualified candidates pool.

📌 Persons are entitled to participate in the appointment process in the official language(s) of their choice.

📌Failure to participate in assessments as scheduled may result in the rejection of your candidacy.

📌 Depending on the number of applicants, department needs, and human resources plans, volume management strategies may be used for the purpose of managing candidate applications.

📌 You must meet the essential qualifications to be appointed to a position.

📌 All appointments from outside the Public Service are subject to a probationary period of 12 months.

❗️During the application or assessment process, any act of cheating such as plagiarism, copying, forgery or creating false records affects the integrity of selection processes. This includes the use of any unauthorized documents or documentation such as the use of artificial intelligence software is not permitted. Any person found cheating, including those who help others to cheat, may be subject to removal from the selection process. ❗️

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📌Relocation: The successful candidate chosen must be willing and able to relocate and work in Ottawa, Ontario or Gatineau, Québec. While flexible work arrangements are an option, PSPC opted for a hybrid model that retains opportunities for remote work blended with purposeful time in person in the office.

🔶𝗥𝗲𝘁𝘂𝗿𝗻 𝘁𝗼 𝘁𝗵𝗲 𝘄𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲🔶
PSPC has transitioned to a hybrid workplace that sees employees working on site at least 2–3 days each week, or 40–60% of their regular schedule. This may mean different mixes of working from home and from the office at different times. The co-working spaces and branch neighborhoods enable a workplace that allows for a purposeful presence in the office and room to collaborate. Please view the Network of spaces at PSPC (link above) for more information.

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📌 LANGUAGE ASSESSMENTS:

Depending on the position to be filled, candidates must possess a minimum of a BBB/BBB level or CBC/CBC level or higher to be appointed to a position. All positions to be staffed are bilingual imperative.

For more information on SLE, visit the following web-site:
https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html

To obtain a copy of SLE results, candidates may make a request at the following website: https://www.canada.ca/en/public-service-commission/corporate/about-us/contact-us.html

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COMMUNICATIONS:

📌 Our intention is to communicate with candidates via email. Applicants who apply to this selection process must include in their application a valid email address and make sure this address is functional at all times and accepts messages from unknown users.

📌ACKNOWLEDGMENT OF RECEIPT OF APPLICATIONS WILL NOT BE SENT. Please note that only those applicants who meet the essential education and experience criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.