Administrative Services Assistant - Build Your Career with RCMP Alberta! (Inventory)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

You are required to complete screening questions that clearly demonstrate how you meet the essential criteria of education, experience and any asset education and asset experience if applicable. Your response must include HOW (concrete examples), WHEN (dates) and WHERE (location of work) you meet the essential criteria required. It is your responsibility to provide complete and appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

Duties

The specific position you are selected for will determine the nature of your duties and the day-to-day tasks you are responsible for.

Work environment

Working with the RCMP, a world-renowned innovative organization, you will experience meaningful work and have a real impact on the daily operations as well as job satisfaction and knowing you are making a real difference. The RCMP hires public service employees in a wide variety of disciplines to support our police officers at detachments and offices. Public service employees play a critical role in delivering services to our communities and supporting our local, provincial and national policing priorities. By hiring the best candidates to staff our public service positions, we are helping police officers accomplish their law and order enforcement mandate.

For an overview of programs and services you may be supporting with as an Administrative Services Assistant: https://www.rcmp-grc.gc.ca/ab/community-communaute/index-eng.htm

We'd love to hear from you so bring your administrative skills to Alberta RCMP and start building a career with us!

Intent of the process

The intent of the selection process is to create an inventory of qualified candidates at the CR-04 (SP-CK-04) level.

The inventory of qualified candidates will be use to staff various positions of varying tenures, including term and indeterminate appointments, of varying security levels within the RCMP in the Edmonton Region.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school, or an acceptable combination of education, training and/or experience*

*Candidates invited to an interview will be required to bring proof of their education credentials, in the form of a diploma or official transcript.

Degree equivalency

- Experience in the provision of at least 3 administrative support services such as: data entry, ordering office supplies, processing mail, preparing documents such as letters, memoranda, briefing notes or reports
- Experience providing service to internal or external clients / general public, via telephone or in person.
- Experience in using computer applications including two of the following: databases, email, spreadsheets, or word processing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

- Experience working in a law enforcement environment.
- Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).
- Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.
- Experience maintaining and updating a Human Resources Management Information System (E.g. HRMIS, PeopleSoft)
- Experience liaising with court representatives or officials, or preparing court disclosure packages
- Experience using a financial management system such as SAP.
- Experience in providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving and/or destroying data.
- Experience transcribing statements from audio cassettes or digital media.
- Experience in providing administrative support services to senior management (up to Director level).
- Experience providing clerical/administrative support services to management, such as but not limited to monitoring and managing their electronic inbox and managing their calendar.
- Experience organizing meetings and/or other events.
- Experience making travel arrangements and/or processing travel claims on behalf of others.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

- Ability to communicate effectively orally
- Ability to communicate effectively in writing.
Note: The above competency will be assessed throughout the application process.
- Ability to prioritize work to meet deadlines

- Detail Oriented
- Showing initiative and being action-oriented
- Working effectively with others
- Client service orientation
- Dependability

The following may be applied / assessed at a later date (may be needed for the job)

- Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
- Willing and able to work overtime as required.
- Willing and able to travel for work and/or training purposes using various modes of transportation, including owned or leased government transport, commercial and light aircraft and up to and including remote locations.

Conditions of employment

RCMP Security Clearance

Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

Positions filled will have one of the following security clearance requirements: RCMP Enhanced Reliability Status, Secret or Top Secret.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Interested persons must meet each essential qualification to be appointed to the position.

Asset qualification(s) may be applied in this selection process.

Volume Management strategies may be used.

Candidates may be assessed using one or more of the following tools: standardized tests, written exam, interview, simulation exercise and reference checks.

Persons are entitled to participate in the official language of their choice.

All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.