National Program Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Veterans Affairs Canada is committed to building a diverse workforce that is representative of the Canadian population through equitable and accessible employment practices. We strive to achieve an inclusive and open work environment that embraces a variety of perspectives where accessibility is a central pillar to all. These qualities help us make a positive impact in the lives of our increasingly diverse clientele, in a workplace where everyone’s contributions are valued.

Veterans Affairs Canada is seeking talent from a wide range of communities, identities, and backgrounds. We value the experience of diverse groups of women, men, and gender diverse people. Using a Gender-based Analysis Plus lens, we recognize that there are multiple characteristics that intersect and contribute to our social and professional identity. These include race, ethnicity, religion, age, mental or physical disability, sexual orientation, education, veteran status, and more. The interaction between these factors has a positive influence on how you, as an employee, help us develop, implement, and deliver the services and benefits we provide. We are committed to establishing a workplace culture that is accessible by design to ensure that all employees are fully supported to flourish in their roles.

We welcome members of equity seeking groups to apply and recognize that the current Employment Equity Act does not fully encompass all equity seeking group members. If you are a member of the groups indicated in the Employment Equity Act, we respectfully request that you self-declare during this process. These groups include women, Indigenous peoples, persons with disabilities and members of a visible minority community.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications and, if applicable, other (nonessential) qualifications.

Candidates must meet the essential qualifications to be appointed to a position.

It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate how, when, and where the qualification was met through substantiation by examples.

Candidates may not be solicited for incomplete or possible missing information. Resumes may be used as a secondary source to validate the experience and education described in the screening questions.

Work environment

Everyone Is Welcome: Veterans Affairs Canada (VAC) is committed to building an inclusive workforce with a diversity of experience, perspectives, and backgrounds that represents Canada now and in the future. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team.

Intent of the process

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, various language requirements, various locations and/or various security clearance levels within Veterans Affairs Canada.

In addition to the positions listed on this advertisement, the established pool of qualified candidates may also be used to staff positions in Vimy, France.

The successful candidate will be expected to work at the traditional workplace.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
ED1 - Graduation with a degree from a recognized post-secondary institution or an acceptable combination of education and experience*

*An acceptable combination of education and experience is defined as: a secondary school diploma combined with depth and breadth of experience normally associated with the performance of duties on a regular basis in one of the fields of experience listed below in the Experience section.

Degree equivalency

Experience:
EX1 - Experience in human resource management (e.g. supervision, workload assignment, setting work objectives, learning plans, performance management plans, etc.)
EX2 - Experience in developing briefing materials and providing strategic advice to senior managers on complex* issues
EX3 - Experience in implementation and management of complex events, projects or programs including developing tools such as plans, guidelines or procedures
EX4 - Experience in management of financial resources for program or project, such as budget setting and oversight

*”Complex” is defined as: multidimensional, composed of interconnected or related parts, dealing with matters that are complicated or intricate.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Bilingual Imperative CBC/CBC
Bilingual Imperative CCC/CCC

Information on language requirements

Key Leadership Competencies:
CO1 - Mobilize People
CO2 - Leadership
CO3 - Collaborate with Partners and Stakeholders
CO4 - Achieve Results

Abilities:
AB1 - Ability to communicate effectively orally
AB2 - Ability to communicate effectively in writing
AB3 - Ability to analyze complex situations and provide recommendations to senior management

The following may be applied / assessed at a later date (may be needed for the job)

Experience:
AEX1 - Experience serving as a member of the Canadian Armed Forces
AEX2 - Experience in cultural resource management (safeguarding and preservation of cultural resources to maintain their heritage value)
AEX3 - Experience in integrated planning and reporting
AEX4 - Experience in the procurement life-cycle (e.g. request for proposals, contracting, management, etc.)
AEX5 - Experience in developing learning materials for youth (school age children)
AEX6 - Experience in developing, coordinating, or contributing to program and/or policy

Operational Requirements:
- Be willing and able to work overtime on short notice.
- Be willing and able to work evenings and weekends.
- Must be willing to carry a departmentally issued cellphone device.
- Be willing and able to work irregular hours when travelling.

Conditions of employment

Security clearance: Reliability Status or Secret Security Clearance.
For some positions, must possess a valid driver’s license.
For some positions, be willing and able to travel to various locations in Canada and international destinations.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications.

One or more asset qualifications may be used during the screening to manage the volume of applications.

Candidates will be asked to provide proof of their education credentials at a later date.

Candidates may be asked to provide proof of Canadian Citizenship at a later date.

When you apply for this process, please keep in mind that most essential merit criteria (education, experience and competencies) will be assessed by the answers you provide in your online application. As a result, please ensure you allow yourself a significant amount of time to complete this application.

An interview and/or written exam may be administered.

Reference checks may be sought.

The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

Please note: All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below prior to the Closing Date.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Indeterminate employees at the same group and level or equivalent may be considered for deployment.

An assignment/Secondment is a temporary resourcing option. The approval of your substantive supervisor may be required before an offer can be made.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.