Reference Number
CEO23J-016512-000106
Selection Process Number
23-CEO-EA-INV-25508
Organization
Office of the Chief Electoral Officer
Year
2023-2024
Days Open
80
Classification
AS01, CR05
City
Gatineau
Type
External
Total
346
Employment Equity
273
(78.9%)
Screened out
26
(7.5%)
Screened in
320
(92.5%)
Employment Equity 78.9% 273
Screened Out 7.5% 26
Screened In 92.5% 320
Women 60.4% 209
Visible minority 35% 121
Indigenous 0% 0
People with disabilities 5.2% 18
English 42.5% 147
French 57.5% 199
Citizens 80.1% 277
Permanent Residents 0% 0
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
When submitting your application, you must answer questions regarding the education and experience requirements (both essential and asset qualifications). You must clearly demonstrate how you meet each of these requirements by answering the online questions. It is not sufficient to only state that the qualifications are met or to only provide a listing of current or past responsibilities. Rather you must clearly demonstrate when (month-year to month-year), where and how you acquired each qualification by giving concrete examples. Information provided in your answers related to your education and experience must be supported in your resume. Failure to provide the above information in the format required may result in your application being rejected from the process. The information you provide in the questionnaire must be true.
Plagiarism or using unauthorized tools such as artificial intelligence (ex: ChatGPT) is not authorized and will result in your being eliminated from the selection process.
Need help with your application? Check out our video at: https://www.youtube.com/watch?v=0GW7P3g9hhI
***TEXT QUESTION***
An online written exam (text questions) will be used to assess the following essential competencies:
• Thinking things through
• Working effectively with others
• Showing initiative and being action oriented
If you do not respond to this question and meet these essential competencies listed above, your application will be eliminated from consideration.
The Office of the Chief Electoral Officer (OCEO) is located at 30 Victoria Street, in the heart of downtown Gatineau. Our location is easily accessible and is located near Place du Portage and just a few kilometers away from downtown Ottawa.
The OCEO is a place of work where work-life balance and mental health are very important for all its employees. The OCEO has policies allowing for flexible work arrangements, including: flexible hours; telework; compressed work weeks, etc.
The OCEO offers a hybrid work model which permits telework based on operational requirements. Employees are expected to work onsite at least 2 days per week (or a minimum of 40% of their working schedule), which include one fixed day onsite. Work arrangements outside of this model may be considered on an exceptional basis. However depending on the position being staffed, some employees will be required to work onsite 5 days per week during a general election.
The immediate need is to fill 25 TERM positions.
A pool of fully or partially qualified candidates may be established to staff positions at the same group and level or equivalent within the Office of the Chief Electoral Officer with various linguistics profiles: French or English essential, bilingual imperative (BBB/BBB, CBC/CBC, CCC/CCC) on a temporary or permanent basis.
Positions to be filled: 25
Your résumé.
EDUCATION
Secondary school diploma or an acceptable combination of education, training and/or experience.
ESSENTIAL EXPERIENCE
*Experience in providing client services.
**Experience providing administrative support services.
DEFINITION
*Providing client services is defined as, but is not limited to: answering telephone calls, providing assistance to clients, serving the public, etc.).
**Administrative support services is defined as, for example, but not limited to: managing agendas, scheduling and organizing meetings/teleconferences, preparing and collating meeting file folders and background materials, procuring office equipment and supplies, maintaining a filing system, data entry and other related duties.
Various language requirements
LANGUAGE PROFILE
English or French, Bilingual imperative BBB/BBB, CBC/CBC and CCC/CCC
Information on language requirements
ABILITIES
Ability to communicate effectively in writing
Ability to effectively work under pressure and meet tight deadlines
PERSONAL SUITABILITY
Thinking things through
Working effectively with others
Showing initiative and being action oriented
Adaptability
Client Service
ASSET EXPERIENCES
Experience working in a call center.
Experience in managing an executive’s calendar and correspondence.
Experience using Excel for data entry and spreadsheets manipulation.
Experience in the preparation of reports. (This could include, but is not limited to: Preparation of reports is defined as, updating tracking systems, compiling information, verifying accuracy of information and/or formatting documents.
Experience in making travel arrangements and processing travel claims.
Experience in the provision of financial support services.
Experience in entering and verifying data into a computerized system.
ORGANIZATIONAL NEEDS
Elections Canada is committed to establishing and maintaining a representative workforce. Qualified candidates who self-identify as members of the Equity-seeking groups (a group of persons who are disadvantaged on the basis of one or more prohibited grounds of discrimination within the meaning of the Canadian Human Rights Act) may be selected for appointment to fill an organizational need.
Elections Canada offers a hybrid work model which permits telework based on operational requirements. At Elections Canada, employees are expected to work onsite at least 2 days per week (or a minimum of 40% of their working schedule), which include one fixed day onsite. Work arrangements outside of this model may be considered on an exceptional basis. However depending on the position being staffed, some employees will be required to work onsite 5 days per week during a general election.
Reliability Status security clearance
Consent to observe strict political impartiality and neutrality for the duration of employment.
Availability and willingness to work overtime, often on short notice.
A working internet connection is required to perform the duties of the position.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
IMPORTANT: Candidates from outside the public service may be required to pay for travel and relocation costs associated with this selection process.
The chosen candidate for the position must meet the minimum requirement of 2 days of work per week in the workplace as established by the Treasury Board of Canada Secretariat.
A test will be administered.
An interview may be administered.
Reference checks may be sought.
The answers provided to the screening questions will be the main source of information. Failure to provide complete answers may result in your application being screened out from further consideration in this process. Should you indicate in your response "please refer to my résumé", we may be unable to assess you against the position’s essential qualifications, which could result in your application being rejected. Lack of examples and details will result in your application being rejected. We will not contact applicants to clarify incomplete or missing information.
Candidates should be prepared to provide proof of education (copy of degree/diploma) and citizenship or permanent resident status. You will only be asked to provide proof of your education credentials later in the process. If you have foreign credentials, you must provide proof of Canadian equivalency. For further information, please consult the Canadian Information Centre for International Credentials at https://www.cicic.ca/.
Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.
Please note that asset qualifications may be used at the screening stage or at any point in the hiring process.
Please identify clearly your substantive group and level and your employment status on your résumé and/or application form (if applicable).
Please ensure that your Personal Record Identifier (PRI) is included in your application (if applicable).
Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
PLEASE NOTE: For this selection process, our intention is to communicate with applicants by email for screening/assessment purposes (including sending invitations for written tests and interviews). Applicants who apply to this selection process must include a valid email address in their application, and make sure this address is functional at all times and accepts messages from unknown users.
The agency accepts online applications only.
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.