Manager, Official Language Interpretation

Important messages

𝗚𝗶𝘃𝗶𝗻𝗴 𝘆𝗼𝘂 𝘁𝗵𝗲 𝗯𝗲𝘀𝘁 𝗰𝗵𝗮𝗻𝗰𝗲 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝗲𝗱!
At Public Services and Procurement Canada (PSPC), we are committed to running inclusive and barrier-free recruitment processes.

If you need to be accommodated during any phase of the evaluation process, please submit your request through the contact person identified below. All information received related to accommodations is confidential.

For more information: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

❗Please note that only those applicants who meet the (education and/or experience) criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.

Duties

Manage the Official Language Interpretation Service that provides the Parliament of Canada and the Government of Canada with conference interpretation, supported by a group of professionals.

Participate in the creation of the vision and direction of the Service to Parliament and Interpretation, communicate it to employees and obtain their support.

Establish and apply quality and client service standards for the department they manage.

Implement Treasury Board decisions regarding the prioritization of interpretation services and full cost recovery for a portion of these services.

Manage human, financial and material resources.

Establish and maintain relationships with clients in Parliament and federal government departments and agencies that enable the ongoing assessment of client satisfaction and contribute to the Translation Bureau's objectives.

Design and implement, in conjunction with Client Services, marketing strategies applicable to various clients in order to ensure the organization's competitive position.

Manage a freelance budget, establish contracts and evaluate supplier performance.

Represent the Translation Bureau at strategic meetings and negotiations with clients and representatives of the Canadian language industry.

Manage the accreditation and directory of interpretation suppliers.

Work environment

✨Translation Bureau ✨

Established in 1934, the Translation Bureau is a special operating agency of Public Services and Procurement Canada (PSPC). It supports the Government of Canada in its efforts to communicate with and serve Canadians in its two official languages, Indigenous languages, foreign languages as well as sign languages.

It offers translation, revision, editing, terminology, language advice, closed captioning, and interpretation services to federal departments and agencies and Parliament. The Translation Bureau also provides online tools and resources to Canadians through the Language Portal of Canada.

The Translation Bureau is the center of excellence in linguistic services for the Government of Canada. It also plays a leadership role in the various spheres of federal government activities and increasingly stands out in the Canadian languages industry as a leader in language technologies due to its innovative culture.

✨PSPC has lots to offer:✨

❋ Competitive salaries with annual increases
❋ Continuous learning and career advancement – we have a dedicated career centre to help you build your career in the federal government
❋ Attractive pension and benefit plans

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!
Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies, and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

At PSPC, our approach to inclusion is simple: we are committed to achieving a competent and representative workforce that reflects the diversity of the Canadian population we serve, and strive to create a welcoming, respectful, and inclusive environment that enables collaboration and innovation. When you succeed, we all succeed.

Intent of the process

A pool of fully or partially qualified candidates may be established through this process and may be used to staff identical or similar positions with various tenures, security requirements and/or linguistic requirements within the Translation Bureau.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

🎓EDUCATION

A degree from a recognized post-secondary institution.

Notes:
1. Based on their education, training and/or experience, indeterminate incumbents of
positions in the TR Group will be deemed to meet the minimum standard.
2. At the manager’s discretion, an acceptable combination of education, training and/or
experience may serve as an alternative to the minimum standard.

Degree equivalency

💼EXPERIENCE

-Experience in people management, coaching or mentoring
-Five years experience working in the field of linguistic services.*

*Linguistic services include interpretation, translation or terminology.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

💻ASSETS QUALIFICATIONS
EXPERIENCE

-Experience providing conference interpretation services
-Experience as an staff interpreter in with a national or multi-lateral organization
-One year of experience in people management

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CCC/CCC)

Information on language requirements

📝COMPETENCIES

-Client service competency: levels Level 2: Ensures high-quality client.
-Mobilize People.
-Uphold Integrity and Respect.
-Promote Innovation and Guide Change.
-Achieve Results.

The following may be applied / assessed at a later date (may be needed for the job)

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups: Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

* We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the “Other information” section.

Information on employment equity

📋OPERATIONAL REQUIREMENTS

-Ability and willingness to work flexible hours
-Ability and willingness to be on call for business continuity

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

❗Please note that only those applicants who meet the (education and/or experience) criteria will be invited to the next stage of evaluation. We thank all applicants for your interest in this selection process.

We will contact you by e-mail and/or via your GC Jobs account. Please ensure that your e-mail address is valid and accepts messages from unknown users. It is your responsibility to regularly check your e-mail and GC Jobs account for all communications regarding this selection process. Should we contact you and you fail to reply within the designated time frame, your application may not be given further consideration.

The selection board cannot make assumptions about your education and experience. When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples with significant details to explain when, where and how you acquired each qualification. Candidates will not be solicited for incomplete or possible missing information.

A written practical exam or an interview may be administered, and reference checks may be sought.

At any time during the selection process, in order to determine which candidates will proceed to the next stage of evaluation, the selection committee may select candidates at random or give precedence to those who possess asset qualifications.

Persons with disabilities preventing them from applying online are asked to contact 1-800-645-5605.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.