Instructional Designer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

OSFI believes in offering employees flexibility and in creating a workplace that is productive, engaging, collaborative, and inclusive, all the while being supportive of employees’ wellbeing. As such, OSFI is implementing a hybrid work model (a combination of telework and onsite work) that will shape how we use our physical workplace to establish new norms, ways of collaborating, and working together and will adjust its model based on lessons learned.

POSITION LOCATION / WORK ARRANGEMENT:
This position is located in Ottawa. However, the successful candidate may report to the Toronto or Montreal office for in-office work.

Due to the nature of the work and operational requirements, this position requires physical presence (in-office work) from one of the following OSFI offices across Canada (Toronto, Ottawa or Montreal). The option of teleworking is available on a part-time basis in accordance with OSFI’s Guidelines on Telework. Teleworking arrangements are determined on a case-by-case basis depending on the nature of the work required by the position, the operational and business needs, as well as the candidate’s work preferences.

EMPLOYMENT EQUITY:
OSFI is committed to achieving a representative workforce that reflects the diversity of the Canadian population. We are dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By embracing diversity and inclusion, our department ensures broader discussions, better decisions, and a more positive workplace.

We invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-declare if they belong to an Employment Equity designated group: Aboriginal* Peoples, Persons with Disabilities, Women or Visible Minorities (Black people and other racialized groups).

*The term “Aboriginal” is used within this job advertisement as it relates to the Employment Equity Act and other legislative frameworks. The term “Indigenous” is used where possible, in alignment with the United Nations Declaration on the Rights of Indigenous Peoples. Indigenous refers to North American Indigenous people as members of First Nations, Inuit, or Métis. North American Indigenous people or members of First Nation include treaty, status or registered Indigenous people, as well as those non-status and non-registered.

Achieving a representative and diverse workforce has been identified as an organizational need for OSFI and may be applied at any time during this appointment process. If this criterion is used, only those who have indicated that they are members of the specified designated group(s) will be considered. As such, first consideration for an appointment may be given to candidates who self-declare as belonging to one or more of the four designated employment equity groups (Persons with a disability, Aboriginal people, Members of a Visible Minority, or Women).

In order to self-declare, please ensure to check off the appropriate box within the online application under the Employment Equity section. We encourage you to consult theses links to learn more about employment equity and self-declaration:
• https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/employment-equity.html
• https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/applying-government-canada-jobs-how-to-apply.html#EE

Duties

The mandate of the Supervision Institute is to provide supervisors with specific knowledge, competencies, and tools needed to assess risk and intervene effectively and efficiently. The Institute supports all types of learning, by ensuring an ample mix of tools and resources are in place to design, develop and implement sound learning solutions. The Instructional Designer is a learning professional who leverages their own knowledge and experiences to design learning solutions for employees at all levels. They are also consultants, who are able to work with subject matter experts to seek technical learning solutions via a variety of learning formats.

You should possess the following attributes:
• You are an individual who understands how robust learning drives organizational performance.
• You are not afraid to suggest innovative approaches and methods for learning.
• You embody a growth mindset, and invest in your continuous learning and development.
• You rely on diversity of thought for effective collaboration and decision making.
• You lead with trust, empathy and respect.

Duties of the Instructional Designer include, but are not limited to:
• Provide guidance to clients and stakeholders on learning product design and delivery.
• Produce effective instructional materials in accordance with development guidelines, including creating outlines and storyboards for online and video materials.
• Determine expected outcomes of training and learning objectives.
• Conduct focus testing, beta tests and evaluations to ensure compliance with prescribed standards and client requirements and revise as necessary.
• Prepare facilitators and producers on delivering instructional materials in person, virtually and hybrid, which includes development of guides, instructions.
• Make recommendations for the integration of learning tools and activities within a learning management system.
• Develop training solutions that align with accessibility standards of the Government of Canada.
• Apply a diversity, equity, inclusion and GBA+ lens to all learning products.
• Make recommendations on software and products to keep up with the latest trends in learning technology.
• Record/edit audio and video training materials and develop multimedia assets (audio, video, illustrations, graphics, animations, and interactive content) to align with learning goals and adult learning principles.
Deliverables may include, but are not limited to:
• Needs assessment reports
• Course outlines and storyboards
• Design Guide
• Facilitator and producer guides
• Scenarios
• Activities
• Exercises
• Presentations
• Job aids
• Self-paced e-learning products.

Work environment

Our Role:
OSFI is an independent federal government agency that regulates and supervises more than 400 federally regulated financial institutions and 1,200 pension plans to determine whether they are in sound financial condition. In fulfilling its mandate, OSFI supports the government's objective of contributing to public confidence in the Canadian financial system.
Learn more about us 👉 https://youtu.be/QO_3vnPKuZI

Our People and Culture:
People are the foundation of our organization. You will become part of a diverse community that acknowledges everyone has varied experience and fosters an environment where communication and teamwork amplify our effectiveness. We have several networks dedicated to ensuring that the department continues to grow as an inclusive, accessible, respectful and diverse workplace. All employees are encouraged and welcome to join the following networks and participate in their activities and events.
• Diversity of Thought
• Family Responsibilities
• Gender
• 2SLGBTQIA+
• Mental Health and Accessibility
• Multiculturalism (Affinity Groups: Indigenous, Asian, Black)
• Unconscious Bias
Hear about our people 👉 https://youtu.be/diUspmpYWQI

Our Rewards:
💵 Compensation: OSFI offers a competitive salary, and employees may be eligible for in-range increases and economic adjustments. Salaries are based on qualifications, experience and knowledge. The Public Service Pension Plan is a defined benefit pension plan (indexed for inflation), where both the employer and the employee contribute.

💰 Performance Pay: OSFI employees are eligible for an annual bonus based on their performance throughout the year.

✈️ Vacation and Leave: OSFI employees start with 4 weeks of paid vacation, 2 personal days and 5 days of Family Related Leave with Pay among other various types of paid and unpaid leave.

💻 Flexible Work Arrangements: OSFI offers flexible work arrangements by providing support for compressed work week schedules, flexible work hours and teleworking, in order for employees to achieve their work objectives while achieving balance between work and homelife.

📖 Learning and Development: OSFI offers career advancement opportunities and encourages innovative thinking in its work environment. Employees may be reimbursed for relevant professional association membership fees.

Intent of the process

The immediate intent of this process is to fill one position on a bilingual imperative (CBC/CBC) basis. If no bilingual imperative (CBC/CBC) appointment can be made, a bilingual non-imperative (CBC/CBC) appointment MAY be considered within this advertised appointment process.

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles, security requirements, tenures and/or locations within the Office of the Superintendent of Financial Institutions (OSFI), which may vary according to the position being staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION
A university degree with specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology OR an acceptable combination of education, experience, and/or training.

Degree equivalency

ESSENTIAL EXPERIENCE
• Recent* and significant** experience in developing a variety of training solutions.
• Recent and significant experience in conducting research and analysis for the design and development of behavioural learning material used in a functional training environment.
• Recent and significant experience in designing, implementing and evaluating learning programs aligned with organizational priorities.
• Experience in the use of learning design software (e.g. Articulate – Storyline 360) and Microsoft software (e.g. Word, PowerPoint, Excel, Outlook and Teams).

*Recent refers to experience gained within the last 3 years.

**Significant is defined as the depth and breadth of the experience normally associated with the performance of the duties for a period of 3 years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION
• Training designation or certification.

Degree equivalency

ASSET EXPERIENCE
• Experience facilitating in-person and virtual training in a corporate training setting.
• Experience in video editing, and 2D or 3D animation.
• Experience in Adobe Photoshop / Illustrator and graphic design principles.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual Imperative (CBC/CBC),
• Bilingual Non-Imperative (CBC/CBC).

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ESSENTIAL KNOWLEDGE
• Knowledge of adult learning principles.
• Knowledge of various technologies and approaches for developing innovative learning solutions (i.e. virtual and in-person training, e-learning, performance support tools etc.).
• Knowledge of theories, principles or practices used for competency development.

ESSENTIAL COMPETENCIES
• Service Orientation
• Results Orientation
• Collaboration
• Innovation

ESSENTIAL ABILITIES
• Ability to communicate effectively in writing
• Ability to communicate effectively verbally

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE
• General knowledge of the mandate, role and responsibilities of OSFI.
• Knowledge of change management principles and practices.
• Knowledge of facilitation processes and methods associated with client service delivery.

ASSET COMPETENCIES
• Building business relationships
• Professional judgment
• Working as team
• Critical thinking

ORGANIZATIONAL NEEDS
OSFI is committed to having a skilled and diverse workforce that is representative of the Canadian population. In order to meet our employment equity objectives, selection for this position may be made from among qualified candidates who self-declare as belonging to one of the following Employment Equity groups: Persons with a disability, Aboriginal people, Members of a Visible Minority, or Women. OSFI is committed to diversity and inclusion and we strongly encourage candidates to self-declare if they belong to one of these designated employment equity groups.

Conditions of employment

Reliability Status security clearance

• In our hybrid workplace environment, the ability to work remotely from home within Canada with access to the Internet in one’s residence is a condition of employment.
• Ability and willingness to work overtime.
• Ability and willingness to travel internationally and/or domestically when required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

For external processes (as indicated by the abbreviation “EA” in the selection process number), only those selected for further consideration will be contacted.

OSFI is a separate agency with its own classification and compensation system. OSFI's staffing is subject to the Public Service Employment Act (PSEA).

The ability to communicate effectively in writing may be assessed using the candidate's application, as well as through the evaluation process.

Assessments (such as written exams, interviews and reference checks) may be conducted virtually through email, telephone and/or videoconference.

Candidates must meet all of the essential qualifications to be appointed; however, one or more asset criteria may be invoked at any stage of the process.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cut-off scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

Eligible candidates may be considered and offered a deployment or interchange before considering other applicants.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Email correspondence will be the only method of communication with candidates for this selection process, please ensure it accepts messages from unknown users. Please ensure you check your spam folder for any communications from OSFI. You must provide valid and updated contact information.

All job applications must be submitted through the Government of Canada public service jobs website. Do not email or mail hard copy documents as these will not be accepted. To submit an application online, please click on the "apply now" button. Persons without Internet access may also review jobs open to the public through INFOTEL at 1-800-645-5605.

If you have a limitation that may impact your performance at any step of the assessment process (such as submitting the application, written test, or an interview), you may request an accommodation. Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities. Should you wish to be accommodated, please inform us by sending an e-mail to the following address:
All information received in relation to accommodation will be kept confidential.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.