Office Administrator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

❗❗ 𝗩𝗘𝗥𝗬 𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧 𝗡𝗢𝗧𝗘 ❗❗
It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, 𝗯𝗼𝘁𝗵 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗮𝗻𝗱 𝗔𝘀𝘀𝗲𝘁𝘀). Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Failure to do so could result in the application being rejected from the process. Please see the following example of a screened out vs. screened in response.
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𝗘𝗫𝗔𝗠𝗣𝗟𝗘 𝗖𝗥𝗜𝗧𝗘𝗥𝗜𝗔: Experience using various computer software from the Microsoft suite (at a minimum: Word, Excel, AND Outlook).

❌ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗢𝗨𝗧: Yes, I have experience using the Microsoft Suite. See my résumé.

✅ 𝗦𝗖𝗥𝗘𝗘𝗡𝗘𝗗 𝗜𝗡: I have over 14 years of experience working with MS Office Suite software: Outlook, Word, Power Point, and Excel. During my college education as a Legal Administrative Assistant it was imperative that I maintain over an 80% average in all MS Office programs, and I maintained over a 95% average in all programs.

During my work experience as a Position A, Position B, and Position C, I used MS Word daily to draft various documents, letters, and memos to staff members and clientele. I used MS Excel daily to update all product orders to clients within the industry, and maintained an accurate parts inventory. In Position C at Company X, I used Excel create a budget spreadsheet, track expenses and create monthly summary reports and graphs. In all the previously listed positions, I used MS Outlook daily to write emails, and send documents to staff members, clientele, and taxpayers in addition to the calendar function to schedule internal and external meetings, organizing my tasks, etc.

As a Position D with Company Y, I use MS word to create posters, flyers, questionnaires, and invitations to clientele and team members. I use MS Excel to create and maintain an accurate accounting system for accounts payables, receivables, incomes, and expenses.
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⇒ The screening questions will be used as the primary tool in the screening process. The résumé may be used to substantiate the information provided. The board members cannot make any assumptions about the candidate's experience and will not contact candidates for additional, or potentially missing information. Please note your ability to communicate effectively in writing may be assessed via the application.

⇒ Please carefully read the "𝗢𝘁𝗵𝗲𝗿 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻" section of this advertisement as there is important information regarding your application.

Duties

✅ Providing client services in person, on the phone and electronically;
✅ Generating and maintaining paper and electronic vessel and candidate files;
✅ Preparing financial reports and adhering to reporting timelines relating to forecasting and budgeting;
✅ Processing invoices related to service delivery and tracking aged receivables;
✅ Managing the examination centre for candidates;
✅ Managing the office vehicle fleet in compliance with regional guidelines;
✅ Managing, tracking and acquiring office equipment, assets and inventory;
✅ Generating and submitting quarterly and annual reports;
✅ Liaising with Public Services and Procurement Canada with regards to the maintenance of the workplace.

Work environment

📢 𝗧𝗥𝗔𝗡𝗦𝗣𝗢𝗥𝗧 𝗖𝗔𝗡𝗔𝗗𝗔: 𝗔 𝗦𝗠𝗔𝗥𝗧 𝗖𝗔𝗥𝗘𝗘𝗥 𝗠𝗢𝗩𝗘! 📢

Apply today for an opportunity to join Transport Canada. We are looking for dynamic candidates that will help shape and build the Transport Canada of tomorrow. The persons selected will have the opportunity to increase their experience and expertise. We look forward to hearing from you!

Transport Canada employs over 6,000 talented and motivated employees working in the Atlantic, Quebec, Ontario, Prairie and Northern, Pacific regions, and at our Ottawa Headquarters. We develop policies and enforces Acts and regulations that support transportation efficiency, safety, security, environmental responsibility, and align with global standards. Our vision is of a safe, secure, green, innovative and integrated transportation system that supports trade and economic growth, a cleaner environment and the well-being of Canada's middle class. Our transportation agenda thrives to adopt new ways of thinking about how we deliver services and oversee the transportation system.

We are an employer that fosters employee well-being, provides an open and respectful workplace, competitive benefits and flexible work schedules that promote work-life balance.

Transport Canada believes that to be able to effectively serve the public, its workforce needs to reflect the diversity of the Canadian population. The Department is committed to a representative workforce that represents the Canadian public we serve. If you are an Indigenous person, a person with a disability, a member of a racialized group* and/or a woman and are interested in bringing in different perspectives and insights we encourage you to self-declare in this staffing process. This self-declaration information can be factored into departmental strategies and selection decisions to address our commitment to eliminate gaps for these groups.

*Please note that this group is currently designated as members of visible minorities in the Employment Equity Act and the self-declaration form.

Intent of the process

The current need is to staff a full-time permanent English Essential position in Lewisporte (Newfoundland and Labrador).

A pool of qualified and/or partially qualified candidates may be established and may be used to staff similar or identical positions with various tenures (type and duration) at Transport Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

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𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡
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𝗘𝗗𝟭. Diploma or degree from a recognized post-secondary institution.

Degree equivalency

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𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘
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𝗘𝗫𝟭. Experience providing administrative support services*.

𝗘𝗫𝟮. Experience in providing service to clients by telephone, in person or in writing.

𝗘𝗫𝟯. Experience using word processing AND spreadsheet software program.

*Administrative support services is defined as, but not limited to: managing agendas, scheduling and organizing meetings/teleconferences, preparing and collating meeting file folders and background materials, procuring office equipment and supplies, maintaining a filing system, data entry, booking travel arrangements, minutes taking, and other related duties.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

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𝗔𝗦𝗦𝗘𝗧 𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡
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𝗔𝗘𝗗𝟭. Diploma or degree from a recognized post-secondary institution with a specialization in a field relevant to the work to be performed. (e.g., office management, office administration).

Degree equivalency

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𝗔𝗦𝗦𝗘𝗧 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘
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𝗔𝗘𝗫𝟭. Experience with corporate data systems.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

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𝗔𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦
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𝗔𝟭. Ability to use a variety of computer software programs such as Microsoft Word and Excel

𝗔𝟮. Ability to communicate effectively orally

𝗔𝟯. Ability to communicate effectively in writing

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𝗣𝗘𝗥𝗦𝗢𝗡𝗔𝗟 𝗦𝗨𝗜𝗧𝗔𝗕𝗜𝗟𝗜𝗧𝗬
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𝗣𝗦𝟭. Reasoning skills

𝗣𝗦𝟮. Dependability

𝗣𝗦𝟯. Attention to detail

𝗣𝗦𝟰. Effective interpersonal skills

𝗣𝗦𝟱. Client service focused

Conditions of employment

Reliability Status security clearance

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𝗢𝗧𝗛𝗘𝗥 𝗖𝗢𝗡𝗗𝗜𝗧𝗜𝗢𝗡𝗦 𝗢𝗙 𝗘𝗠𝗣𝗟𝗢𝗬𝗠𝗘𝗡𝗧
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• Being willing and able to occasionally travel
• Possession of a valid driver’s licence

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

⇒ For this selection process, our intention is to communicate with applicants by 𝗘-𝗠𝗔𝗜𝗟 for screening/assessment purposes (including issuing screening results and sending invitations for written tests and interviews). 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗺𝘂𝘀𝘁 𝗶𝗻𝗰𝗹𝘂𝗱𝗲 𝗮 𝘃𝗮𝗹𝗶𝗱 𝗲-𝗺𝗮𝗶𝗹 𝗮𝗱𝗱𝗿𝗲𝘀𝘀 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some e-mail systems block these types of e-mails). It is recommended to include an alternate e-mail address in your profile. It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

⇒ Your application and your answers to the screening questions may be used to assess your ability to communicate effectively in writing.

⇒ Persons are entitled to participate in the appointment process in the official language of their choice. Please indicate your preferred official language in your application.

⇒ Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact person responsible for this process prior to the closing date.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.