Client Care Attendant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In addition to your application, you are required to answer screening questions in order to clearly demonstrate with concrete examples how you meet each essential education and experience qualification, as well as any asset qualifications. It is not sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Resumes will only be used as a secondary source to validate the information provided in your answers to the screening questions. Please note that responses such as "Refer to résumé" are unacceptable responses to any of the questions. Failure to clearly demonstrate how you meet the essential screening criteria will result in the rejection of your application. Candidates will not be solicited for incomplete or missing information.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

ASSESSMENT
The assessments for this process are: a written assessment, an interview and reference checks.

SELF DECLARATION
CSC is committed to creating and maintaining a diverse workforce that is reflective of the communities we serve. We encourage all applicants who identify as a member of a designated employment equity group to self-declare on their application.

CITIZENSHIP INFORMATION
In your application, please identify the legal status which entitles you to work in Canada - Canadian citizenship, permanent resident status or work permit. You will be asked to show proof of this status in order to complete the security screening required for employment. Failure to provide this information will eliminate your application from further consideration.

Individuals without Canadian citizenship or permanent resident status will only be considered if all other applicants are determined to be not qualified.

Duties

Provision of physical and mental health care, assistance with personal care needs (such as bathing, dressing, grooming, toileting) and facilitation of social interaction and recreational activities in a hospital or health care setting within a Correctional Service Canada institution, often for geriatric or psychogeriatric patients.

Work environment

The Correctional Service of Canada (CSC) hires skilled Client Care Assistants from all backgrounds and areas of expertise to support the aging offender population and patients with extensive psychosocial needs.

Client Care Assistants at CSC play an important role in providing quality care to offenders incarcerated in Canada's federal institutions; they work in accredited mental health facilities as well as in Health Services Centers.

In their daily work, Client Care Assistants in CSC contribute to the interdisciplinary team and focus on the prevention, care, and support of acute and chronic physical and mental health conditions of offenders.

Their interventions are extremely valued as they assist in maintaining the safety of Canadians by helping to improve offender health and reintegration into the community.

Intent of the process

Although the immediate intent of this Job Opportunity Advertisement is to staff indeterminately, applicants should be aware that a pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff similar positions at this group and level.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

OCCUPATIONAL CERTIFICATION
Registration* as a Health Care Aide in a province or territory of Canada.
*In order to be appointed, candidates must be registered in the province or territory where the position is being staffed.

EXPERIENCE
Experience working in a health care environment, including clinical practicum placement(s)* providing care to clients.
*Clinical practicum placement is defined as a guided clinical practice in selected nursing settings to facilitate the application of theoretical concepts and skill development into practice.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

KNOWLEDGE
Knowledge of basic patient care practices
Knowledge of infection control principles
Knowledge of documentation standards and practices in a health care setting

COMPETENCIES
Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

ABILITIES
Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

OCCUPATIONAL CERTIFICATION
Possess a valid Standard First Aid certificate from a qualified provider approved by any province/territory in Canada, and in accordance with Part XVI of the Canada Occupational Health and Safety Regulations.

ASSET QUALIFICATIONS

EXPERIENCE
Experience working with patients with mental health issues.
Experience working with patients in conflict with the law.
Experience supervising and coordinating of inmate workers

ORGANIZATIONAL NEEDS
Selection may be limited to members of the following Employment Equity groups: Indigenous Persons, persons with disabilities, visible minorities, women.
Selection may be limited to a member of an equity-seeking group to increase representation to support diversity and inclusion and/or to meet business objectives.

Conditions of employment

Reliability Status security clearance - Valid CPR certificate (level C) including Automated External Defibrillator (AED).
Willingness to work shift work (evening, weekends, statutory holidays).
Willingness to work with federally incarcerated offenders.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

You MUST use the ONLINE application form. Please note that an e-mail is NOT considered an online application for the purposes of this selection process. To submit an application online, please select the button “Apply Online” below.

Persons with disabilities preventing them from applying on-line are asked to contact .

Candidates who apply to this selection process should include an email address that accepts emails from unknown users (some email systems block these types of email). Should your email address change during the process, it is your responsibility to inform us.

The Correctional Service of Canada is dedicated to supporting inclusive, barrier-free selection processes for all candidates. At any time during a selection process, candidates may request an accommodation to facilitate their assessment in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially. Please visit https://www.canada.ca/en/public-servicecommission/jobs/services/gc-jobs/informationcandidates/accommodations.html for additional information on accommodation in a selection process. Alternatively, you may direct any specific enquiries to the departmental contact identified on this advertisement.

For general information when applying on a selection process, visit https://www.canada.ca/en/public-service-commission/jobs/services/gcjobs/information-candidates.html.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.