Senior Project Officer - Multiple streams

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

All the information collected during the selection process, from the time of application until the end of the process will be used to assess the candidates.

Applicants who apply to this selection process must include in their application a valid email address and make sure this address is functional at all times and accepts messages from unknown users.

Applicants should check their email regularly. Acknowledgment of receipt of applications will not be sent.

We will contact candidates when the screening process is completed.

Duties

Stream 1 – Project Team Leader
Leads a team responsible for managing financial activities for the organization including financial planning, forecasting, costing, and reporting.

Stream 2 – Training Officer
Responsible for the duties related to application training and development including user materials, training strategies, classroom, and virtual training.

Stream 3 - Change management Officer
Responsible for the duties related to change management including consulting, developing and implementing change management artefacts (project management, communication, implementation plans) for IT projects.

Stream 4 - Business Analyst
Performs business analysis activities for IT/IM-enabled projects, including the elicitation, representation, verification and validation of business requirements, processes and workflows.

Work environment

About Us
The Correctional Service of Canada (CSC) is the federal government agency responsible for administering sentences of a term of two years or more, as imposed by the courts. CSC is responsible for managing institutions of various security levels and supervising offenders under conditional release in the community.

Our Mission
The Correctional Service of Canada (CSC), as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

Intent of the process

A pool of qualified candidates (fully or partially assessed) may be established and used to staff similar positions at this group and level at various locations and various tenures (e.g. acting, assignment, deployment, secondment, term, permanent). By default and in the interest of the greater public service, pools created as a result of this process will be shared with other government departments. Given the potential use of the selection process and the subsequent pool established by hiring managers, we encourage all employees seeking this experience to apply.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION - All streams

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE - All streams

*Recent and **significant experience consulting, liaising, and working collaboratively with partners and stakeholders.
Experience in developing and formulating recommendations to management (director level or above).

EXPERIENCE - Stream 1

*Recent and **significant experience in supervising and/or managing an operational or project team.
*Recent experience preparing, analyzing and interpreting financial management reports, and conducting financial analyses, budgeting, forecasting, and costing.
Experience in preparing briefing material to management (director level or above) on a broad range of questions related to financial matters.

EXPERIENCE - Stream 2

Experience providing advice and guidance to clients regarding training activities and products.
*Recent and **significant experience in planning, developing, and delivering adult training programs such as applications training, business process instruction, tutorial, presentation.

EXPERIENCE - Stream 3

Experience in leading, developing and / or implementing changes to policies, programs, procedures, tools or systems.
*Recent experience in support to the application of change management processes.

EXPERIENCE - Stream 4

*Recent and **significant experience eliciting requirements from different stakeholders such as executives, subject matter experts and/or IT professionals.
*Recent and **significant experience documenting current and/or future state requirements, business process models, business use cases, and/or user stories.
*Recent and **significant experience participating in planning projects, managing projects, measuring project progress and team performance.

NOTES CONCERNING EXPERIENCE
*Recent is defined as experience that has been acquired within the last three (3) years.
** Significant is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of one (1) year.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION - All streams

Graduation with a degree from a recognized post-secondary institution.

ASSET EDUCATION - Stream 4

Completion of business analysis courses and/or trainings
Completion of Lean Methodology courses and or equivalent training.

Degree equivalency

ASSET OCCUPATIONAL CERTIFICATION - Stream 3

PROSCI or other change management certification.

ASSET OCCUPATIONAL CERTIFICATION - Stream 4

IIBA or equivalent business analysis certifications.

ASSET EXPERIENCE - All streams

Experience working in an Information Management (IM) and/or Information Technology (IT) organizations.

ASSET EXPERIENCE - Stream 1

Experience monitoring and reporting on financial situations.
Experience working with Correctional Service Canada financial systems.

ASSET EXPERIENCE - Stream 2 and 3

Experience working with the Offender Management System (OMS) application.

ASSET EXPERIENCE - Stream 2 and 4

*Recent and **significant experience in data extraction and data quality control related to an offender-based information system (OMS, RADAR, IDS etc.).
*Recent and **significant experience working with one of the following Offender Management System (OM) modules:
1) Programs;
2) OMS-R- (Offender Personal Property, Use of Force, Offender Redress, Incident Report, etc.);
3) Sentence Management; and
4) Case Management.

*Recent is defined as experience that has been acquired within the last three (3) years.
** Significant is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of one (1) year.

ASSET EXPERIENCE - Stream 3

Experience working with offenders.

ASSET EXPERIENCE - Stream 3 and 4

Experience in project management.

ASSET EXPERIENCE - Stream 4

Experience in business process improvement.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English or French essential
English essential
French essential
Bilingual imp. BBB/BBB
Bilingual imp. CBC/CBC
Bilingual imp. CCC/CCC

Information on language requirements

KNOWLEDGE - Stream 1

Knowledge of financial management.

KNOWLEDGE - Stream 3

Knowledge of change management principles, methodologies and tools.

KNOWLEDGE - Stream 4

Knowledge in the practice of business analysis.

ABILITIES - All streams

Ability to communicate effectively in writing.
Ability to communicate effectively orally.
Ability to analyze information and provide recommendations.
Ability to prioritize to meet deadlines.

ABILITY - Stream 2

Ability to develop and to deliver presentation/training.

PERSONAL SUITABILITIES - All Streams

Judgement
Client Service Orientation
Initiative
Effective interpersonal skills

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE - Stream 1

Knowledge of the Financial Administration Act and financial policies.

ASSET KNOWLEDGE - Stream 3

Knowledge of adult learning principals, concepts and practices.

ASSET KNOWLEDGE - Stream 3 and 4

Knowledge of project management approaches, tools and phases of the project lifecycle.

ASSET KNOWLEDGE - Stream 4

Knowledge of the systems development life cycle (SDLC) and/or the project management life cycle (PMLC).
Knowledge of the legislative, priorities and operating framework supporting the Correctional Service of Canada (CSC).

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups when you apply.

OPERATIONAL REQUIREMENTS

Ability and willingness to work overtime on occasion and on short notice.
Willingness to travel occasionally.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must clearly demonstrate in their responses that they meet the essential education and experience qualifications. It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide sufficient information will result in the candidate being screened out and rejected from the process.

We may assess the essential and asset qualifications using interviews, written tests (take home assignments or other), references or a combination of these or other assessment methods. Other sources of information (such as performance agreements, work samples, board member knowledge, etc.) may be used to assess the criteria identified on the Statement of Merit Criteria.

Please identify clearly for which position(s) you are submitting an application.

An assignment, secondment, or acting appointment requires approval of your supervisor.

You must be able to provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

For this selection process, we will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. It is your responsibility to inform of any change of address, telephone number and / or email address. You must ensure to check/view your email accounts including spam, promotion or other folders regularly as there may be a deadline for responses. Candidates who respond past the deadline risk being removed from the selection process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.