Membership Clerk

Update: The posting period has been extended until September 20, 2023.
If you have already applied, you can modify your application until September 20, 2023.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

This selection process is launched simultaneously with the following staffing process: 23-IAN-NT-IA-595375. The essential qualifications, the other qualifications (assets), the prescreening requirements and the assessment tools will be the same for each process. If you apply to both processes, you will be assessed only once for qualifications listed in the ads and your assessment results will apply for both processes.

Relocation:

To learn more about Yellowknife, you can visit the following website: https://www.yellowknife.ca/en/living-here/living-here.aspx

If you are living outside Yellowknife, you could be entitled to relocation assistance. See the Relocation Directive for more information: http://www.njc-cnm.gc.ca/directive/d6/v11/en

Salary, Allowances, and Benefits:

In addition to salary, you are entitled to an isolated posts allowance. This can range from $19,833 to $27,387 per year, depending on the number of dependants and the geographic location. You are also entitled to vacation travel allowance of approximately $1,000 once a year for you and each eligible dependant.

As a federal government employee, you will also receive a comprehensive benefit package including an employee pension plan and health, dental and group insurance.

Workplace:

The successful candidate will be required to work at the workplace, Monday to Friday, to deliver in person services.

Duties

Duties include but are not limited to:

• Application In-take for Registration under the Indian Act and the Secure Certificate of Indian Status Card.
• Responding to Public inquires about the application processes.
• Greeting and responding to clients at the office counter.
• Inputting data into multiple systems.

Work environment

Governance and Band Administration is responsible for the delivery of programs and services to First Nation Individuals and First Nation Bands.

The workplace for the Membership Clerk position will be located at the Yellowknife Regional Office in Yellowknife, NT.

The successful candidate will be required to work at the workplace, Monday to Friday, to deliver in person services.

Client Services is 90% of the position.

Intent of the process

Immediate need: One (1) full-time indeterminate position at Yellowknife, NT.

This process will be used to fill current vacancies and to establish a pool of qualified candidates for future opportunities (Deployment, Assignment, Secondment, Acting, Term or Indeterminate) in Northwest Territories only, with various security requirements (reliability or secret).

*** Candidate information will not be shared with federal departments outside Northwest Territories to fill vacancies elsewhere across Canada. ***

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

The following criteria will be assessed using your resume and the online screening questions. To be selected, you must demonstrate when, where and how you acquired each of the qualifications by giving concrete examples.

• A secondary school diploma or employer-approved alternatives.

Note: Employer approved alternatives :
1. a satisfactory score on the PSC test approved as an alternate to two years of secondary school; or
2. an acceptable combination of education, training and/or experience.

Degree equivalency

• Experience in providing administrative support and services.
• Experience in responding to inquiries from the public.
• Experience working with Indigenous clients.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following criteria are essential for the job, but assessed later using different assessment methods (written exam, interview, reference check, etc.).

• Ability to communicate orally and in writing.
• Ability to establish priorities
• Ability to work under pressure.
• Ability to gathering information for management decision.

• Demonstrates integrity.
• Demonstrates respect.
• Thinking things through.
• Working effectively with others.
• Being resourceful.
• Adaptability.

The following may be applied / assessed at a later date (may be needed for the job)

These assets are assessed later; preference could be given to those who meet them.

• Knowledge of the Indian Registry System.
• Knowledge of Access to Information and Privacy Acts.
• Knowledge of the Secure Certificate of Indian Status Application.
• Knowledge of regional issues regarding Treaty 8 and 11.

• Ability to speak a Northwest Territories language.

As part of its priority to advance reconciliation and renew Canada’s relationship with Indigenous peoples, the Department of CIRNAC is committed to hiring more Indigenous persons within its workforce. Better representation within the public service of Canada’s fastest-growing demographic group will lead to more innovative and inclusive solutions to today’s complex challenges. Ultimately, this will improve governmental services offered to all Canadians. Also, consistent with the Clerk’s Call to Action, we want to ensure that persons with disabilities are correctly represented within our organization. We may therefore select only persons who have self-declared themselves as being members of the Indigenous and persons with disability groups.

Operational Requirements (may be requested, upon taking up the position):

• Willingness and ability to work overtime on short notice.
• Ability to work in an open cubicle environment (this position is required in office for in person services).

If remote community work is required, the following will also apply:
• Willing and able to travel across Northwest Territories, including to remote First Nation communities, by various means of transportation (i.e. small aircraft, vehicle or boat), travelling in some adverse road and weather conditions.
• Willingness and ability to lift up to 30lbs.

Conditions of employment

The following conditions must also be met on taking up the position and maintained throughout the employment:

• Reliability Security Clearance.
• Medical Clearance (as required under TBS Occupational Health Evaluation Standard).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You application must be submitted through the GC Jobs website. No acknowledgement of receipt will be sent for your request. We will contact you as soon as the prescreening process is completed.

You have the right to participate in a selection process in the official language of your choice.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.