IT Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users.

All job applications must be submitted through the www.jobs.gc.ca system.

Testing/interviews will be conducted at locations of the employer's choice and may require candidates to travel to the test/interview location, Fredericton, N.B.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

** PLEASE ENSURE ALL OF YOUR PERSONAL INFORMATION IN YOUR WWW.JOBS.GC.CA PROFILE/ACCOUNT IS ACCURATE AND UP TO DATE.

**WE USE THE INFORMATION GENERATED BY THE SYSTEM FOR CONTACT AND SCREENING PURPOSES, NOT INFORMATION THAT IS FOUND ON YOUR RESUME/COVER LETTER.

Duties

Are you an experienced technical analyst looking to make a meaningful contribution and lend your expertise to help shape support of our frontline members? We are looking for well-rounded IT Analysts who will partner with a variety of stakeholders ranging from various ranks of uniformed members, project coordinators, internal support services and external partner agencies.

As an IT Analyst within J Division’s Business Line Solutions, you will:
- Engage a broad set of stakeholders and collaborate with various levels of the organization on IT related projects
- Direct the development of business solutions and systems requirements through detailed analysis and recommendations
- Work with business units to analyze and design potential technical solutions and communicate proposed recommendations
- Work closely with project teams, participate in implementation of technical solutions and support gating into operations.
- Participate in various local and national working groups as required to further advance deployment of technological solutions.

Work environment

The RCMP consists of over 30,000+ employees working together to keep communities safe throughout Canada. Our team supports the organization by driving the development and implementation of new technologies aimed at improving the quality of police services. Our main functions are leading small to medium IMIT projects, supporting Business Intelligence technologies, and fostering innovation within J Division. We are a dynamic, forward thinking unit committed to the professional development and growth of each of our team members. We offer an environment that helps you establish a positive work \ life balance.

Intent of the process

The immediate need is to staff two positions on an indeterminate basis.

A pool of qualified candidates may be established to staff similar temporary, and/or permanent position (including acting appointments and deployments).

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

*Recent and **significant experience in an IT support role analyzing and troubleshooting IT related issues within an enterprise environment
*Recent and **significant experience providing IT recommendations or solutions to a client
*Recent and **significant experience contributing to IM\IT projects

*NOTE:
*Recent is defined as experience obtained within the last two (2) years.
**Significant experience refers to the depth and breadth of experience associated with the performance of duties over 2 years or more.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:
- Experience supporting physical IT infrastructure (Servers, network switches, storage, cabling)
- Experience supporting layered applications (i.e. MS SQL, SharePoint, Power BI, etc…)
- Experience designing and developing reports and dashboards to meet organizational requirements
- Experience creating technical documentation, infrastructure diagrams and or process maps
- Experience in leading or participating in technology security assessments

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

- Analytical Thinking
- Partnering
- Business Analysis
- Organizational and Environmental awareness
- Client Focus

- Ability to communicate effectively orally
- Ability to communicate effectively in writing
- Ability to plan and organize workload and multitask in order to meet deadlines

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements:
- This position is located in a law enforcement environment and includes regular contact with uniformed and armed police officers
- The work requires prolonged periods of sensory effort such as listening, reading or reviewing data or documentation
- The work requires sitting for prolonged periods while writing reports, work plans, presentations, participating in meetings and conference calls
- The work involves time pressures, changing and unpredictable priorities and multiple demands
- The work requires sitting in a typical open office environment resulting in distractions from office conversations, telephones and interruptions from colleagues

Conditions of employment

Top Secret security clearance - of the RCMP.

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

- Ability and willingness to work overtime
- Ability and willingness to travel
- Have a valid driver’s license

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates must meet all essential qualifications to be appointed to a position. This will be determined through the use of various evaluation tools.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information: https://www.cicic.ca

Please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.


HOW TO APPLY:

You will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).

When answering the screening questions, it is not sufficient to say that you have the required qualifications or to list your current or past responsibilities. Rather, you must provide concrete examples of tasks you have accomplished with significant details to explain the WHAT, WHEN, WHERE and HOW you acquired each qualification.

For each experience criteria, please provide the following information:

1- Name of the department or organization where the experience was acquired;
2- Title of the position occupied, group and level and the period(s) in which you performed the functions (M-Y to M-Y);
3- Specific details of tasks or projects demonstrating how the experience was acquired (Situation/Challenge, Tasks, Action and Result).

Should your responses to the screening questions contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.