Manager, Quality Management System & Safety Management Systems

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

🌟 HOW TO APPLY

You must submit a complete application, consisting of a résumé as well as responses to screening questions which clearly demonstrate how you meet the education and experience factors listed under the essential qualifications, as well as any of the asset qualifications that may apply.

For each experience criterion, please provide concrete examples including the following information:
1. Name of the organization where the experience was acquired;
2. Title of the position occupied and duration (including dates) for which you exercised the functions;
3. Specific details of tasks, projects, or accomplishments demonstrating how the experience was acquired.

The screening questions will be used as the primary tool in the screening process and the résumé will be used to substantiate the information provided. Applications that do not clearly demonstrate howthe screening criteria are met will be eliminated from consideration.

🌟EVERYONE IS WELCOME: Transport Canada (TC) is committed to building an inclusive workforce with a diversity of experiences, perspectives, and backgrounds that represent Canada.

If you would like to work in a dynamic team, are forward thinking and action oriented, enthusiastic about creating a more diverse, equitable and inclusive workplace where everyone feels a sense of belonging, then TC is the place for you!

Duties

In keeping with the Transport Canada safety mandate, “Safe and Secure, Green and Innovative, and Efficient transportation system.” and Transport Canada Civil Aviation’s role of promoting safety of the national air transportation system, the Manager, NAC Quality Management System & Safety Management Systems will plan and coordinate the development of standardized processes that are applied to all NAC activities within the NAC QMS and SMS scope, and verify the consistent delivery of high-quality service to the aviation industry and surveillance of aviation systems.

WHAT YOU’LL BE DOING:
• Manages and directly supervises assigned human, financial and material resources
• Responsible for the design, development, implementation, and maintenance of the NAC QMS program
• Responsible for the design, development, implementation, and maintenance of the NAC SMS program
• Conducting regular oversight activities of approved organizations, writing reports, and following up on areas of concern
• Reviewing and approving company documentation related to industry’s compliance to SMS regulations
• Coordinate with all areas of expertise involved in the certification of aeronautical products

Work environment

Our offices are in Ottawa, Ontario. A hybrid work policy is currently in place at Transport Canada.

Intent of the process

The intent of this process is to staff one bilingual imperative BBB/BBB position at the TI-07 group and level. A pool of qualified candidates may be established to staff similar or identical positions in the future at Transport Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

A secondary school diploma or an acceptable combination of education, training and/or experience

Degree equivalency

Experience

EX1: Experience in the development or the implementation of a Safety Management System and/or a Quality Management System framework and key performance indicators.
EX2: Experience providing advice and recommendations to management, by proactively identifying issues and formulating solutions.
EX3: Experience developing and maintaining relationships with internal and external stakeholders (i.e. other groups, units, departments, branches; other government organizations, the private sector, or interest group associations).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

Education

AED: Post-secondary education in the field of aviation or aviation management.

Degree equivalency

Experience

AEX1: Experience in the safety oversight and technical investigation within an aeronautical organization.
AEX2: Experience in the application of safety management systems (SMS).
AEX3: Experience in the application of quality management systems (QMS).
AEX4: Relevant experience managing human resources.
AEX5: Relevant experience in project management.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Knowledge

K1: Knowledge of Quality Management principles, concepts and methodologies.
K2: Knowledge of Safety Management Systems principles, concepts and methodologies.

Competencies

C1: Values and Ethics – serving through integrity and respect.
C2: Thinking Things Through – Innovating through Analysis and Ideas.
C3: Engagement –Working effectively with people, organizations, partners.
C4: Excellence through Results – Initiative.

Abilities

A1: Ability to communicate effectively orally.
A2: Ability to communicate effectively in writing.
A3: Ability to provide strategic advice and deliver briefings to senior officials.

The following may be applied / assessed at a later date (may be needed for the job)

Knowledge

AK1: Knowledge of the Canadian Aviation Regulations and emerging issues related to innovation in transportation in Canada and internationally.

OPERATIONAL REQUIREMENTS

Requirement to travel to local, national and international destinations.
Requirement to travel via all modes of transportation to remote and/or isolated locations.
Requirement to work overtime, irregular hours and weekends.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.