Various Communications Manager positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Government of Canada is dedicated to building an inclusive workforce with a diversity of experience, perspectives, and backgrounds that represents Canada now and in the future. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential and contribute their unique perspectives and experience to the success of the team. This starts by making sure our leadership across the Public Service is more diverse.

As a result, we encourage you to indicate if you belong to one of the following Employment Equity groups: Indigenous peoples, persons with disabilities and members of visible minorities when you apply.

Management may apply organizational needs to first consider or give preference to candidates who have self-declared.

Please read - Tips to help you get screened into the process
• Watch the following video : Cracking the Code – Information on how to apply to the Government of Canada. https://www.youtube.com/watch?v=0GW7P3g9hhI
• Consider preparing your answers in a Word document first, and then cut and paste them into the application system once you have reviewed the content and word count. The additional benefit to saving your responses is that you will have them on file for any future applications.
• When answering the pre-screening questions, you must provide concrete and detailed examples that clearly demonstrate when, where, and how you gained the required experience. We can’t make any assumptions about your experience.
• Simply saying you have the required experience (qualifications) or listing your current duties is not enough. We’ll only use your résumé as a secondary source of information. If you don’t clearly demonstrate you have the required experience and education when answering the pre-screening questions, we won’t ask for additional information, and you may be screened out.

Duties

The Government of Canada is recruiting talented communications managers who are used to working under pressure and delivering high-quality communications advice and products for high-impact departmental projects, initiatives and crises.

We are looking for candidates in a number of areas including strategic communications, web, social media, media relations, public opinion research, outreach, creative services, internal communications and more.

An IS-06 Manager is the level just below the executive level (EX). IS-06s are generally very seasoned communicators who already have a lot of experience working on a multitude of important communications projects, initiatives and crises. Within a supportive team environment, you will, among other things:
• Plan and manage a team and oversee financial resources related to your area of responsibility;
• Advise senior leadership, including the Minister’s office regarding communications strategies on complex and sensitive communications issues;
• Lead the development and management of communications and/or marketing projects and events;
• Lead, manage and review the development of a variety of communications and/or marketing products in written, digital, audio-visual or multi-media formats.

Work environment

The Government of Canada is like no other organization. Working here, you will get first-hand experience providing information and delivering service to citizens. The federal government is comprised of 38 federal departments and agencies, as well as over 50 smaller organizations such as tribunals and commissions that operate at arm’s length from Parliament.

In the Public Service, you can lead an exciting career working in portfolios such as defense and security, transportation, international affairs, trade, justice, finance, the environment, public health and social affairs, to name a few. The possibilities are almost endless. Your colleagues could be military members, scientists, diplomats, computer specialists, doctors or policy and procurement specialists, among many others.

Intent of the process

When you apply to this selection process, you are not applying for a specific position. This process aims at establishing a pool of partially assessed candidates. As positions become available, hiring managers will select candidates that would best meet their needs for further assessment. Positions will have various tenures and/or hybrid work arrangements, language profiles and security levels. Positions could also become available in other cities across Canada.

Preference may be given to candidates who have self-declared as belonging to one of the following Employment Equity groups: Indigenous peoples, persons with disabilities and members of visible minorities. Please note that candidates must complete the self-declaration information to identify as belonging to one (or more) of these Employment Equity groups.

By applying to this process, you consent to your personal application-related information being shared with other organizations in the federal public service interested in staffing similar positions.

As part of this process, you can expect to:
• provide proof of your education credentials
• write an exam
• take part in an interview
• have your references checked

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED1: A degree from a recognized post-secondary institution.

Notes:
Based on their education, training and/or experience, indeterminate incumbents of positions in the IS classification are deemed to meet the minimum education standard whenever a bachelor’s degree without specialization is called for in a position classified as IS.
At the manager’s discretion, an acceptable combination of education, training and/or experience, may serve as an alternative to the minimum education standard.

Degree equivalency

EXPERIENCE

EX1: Significant experience* in the analysis and the management (development, execution and measurement) of internal and/or external communications issues and/or high-visibility communications projects, initiatives or crises.
EX2: Significant experience* in providing strategic communications advice on complex files** to senior management*** related to policies, initiatives, crises or other stakeholder related initiatives.
EX3: Experience in developing and presenting to senior management*** briefing material such as briefing notes, presentations, reports or any other substantive documentation to help decision making.
EX4: Experience in overseeing financial and/or human resources**** (supervising people).

*Significant experience is defined as the depth and breadth of experience associated with having performed a broad range of complex activities related to this task, which are normally acquired over approximately three (3) years.
**Complex files include characteristics such as the following: multidimensional, sensitive, confidential, impacting several partners or stakeholders or that could yield potential for significant media or employee interest.
***Senior management is defined as Director or above.
**** Regarding experience in overseeing human resources: applicants must clearly demonstrate that they have supervised staff, assigned or oversaw workload and contributed to performance assessments.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative - CBC/CBC or CCC/CCC
Bilingual non-imperative - CBC/CBC or CCC/CCC appointments may be considered

Consult the information on language requirements to learn more about imperative and non-imperative appointments.

Information on language requirements

LEADERSHIP COMPETENCIES (Please refer to the hyperlink above)

KLC1: Create vision and strategy
KLC2: Mobilize people
KLC3: Collaborate with partners and stakeholders
KLC4: Uphold Integrity and respect
KLC5: Promote Innovation and guide change
KLC6: Achieve results

ABILITIES

AB1: Ability to communicate effectively in writing.
AB2: Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS
You do not have to possess the asset criteria below. The following criteria are extra information that will help us identify the specific experiences you may have. These will not be formally assessed in the initial evaluation. They may be assessed by hiring departments at a later date should they have a vacant position to fill in one of these areas.
IMPORTANT: Answering ‘No’ to a question below will not disqualify you.

EXPERIENCE
Fields for which you may have experience:
• Advertising and marketing
• Creative services (graphic design, publications, video production, etc.)
• Crisis/emergency communications
• Digital communications (social media and web)
• Event planning
• Internal communications
• Media Relations
• Outreach/stakeholder relations
• Public Opinion Research
• Strategic Communications
• Speechwriting

ORGANIZATIONAL NEEDS

Employment equity may be used as an organizational need to fill one or more positions by a qualified person who is a member of a designated group.

OPERATIONAL REQUIREMENTS

The exact operational requirements will vary depending on the department or agency. The hiring department or agency will discuss these requirements if they contact you about a specific position and could include, but are not limited to:
OVERTIME
- Occasional overtime on short notice may be required for some positions.
TRAVEL
- Occasional travel, sometimes on short notice, may be required for some positions.

Conditions of employment

SECURITY REQUIREMENTS

Various security and reliability levels apply, depending on the position to be staffed. You don’t need to have a security clearance to apply. The security screening will be conducted at the end of the process if you are selected for a position. Security clearance is a condition of employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please note that we will not acknowledge receipt of your application. We will only contact the candidates who meet the essential qualifications at the screening stage.

You are entitled to participate during the appointment process in the official language of your choice.

All communications related to this process, including email, may be used to assess your qualifications. We will send all communication through email or the Public Service Resourcing System. Please ensure your email address can receive email from unknown users (some email systems block these types of email) and that you check your junk mail just in case. It’s your responsibility to keep your contact information up-to-date.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.