Manager, Administrative Services

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Environment and Climate Change Canada (ECCC) informs Canadians about protecting and conserving our natural heritage, and ensuring a clean, safe and sustainable environment for present and future generations. The department is the 11th largest in the public service with employees working in buildings right across Canada.

The Business Applications and Solutions Directorate at ECCC manages all aspects of IT application development and support to meet specific program needs of the department. Software development, database design and providing IT project management leadership are just a few of the services provided by our applications specialists.

Recently, the Strategic Coordination Section was created with a number of teams including:
a project coordination team comprised of IT staff; an IM/IT Planning and Coordination team also comprised of IT staff; and, an administrative team comprised of AS staff.

As the Manager, Administrative Services, you will lead the maturation of a new, centralized AS team with a passion to bring about modern, efficient and effective directorate operations. The team provides modernized executive assistant support to directors in a world of remote work and office automation. It has a mandate to adopt and enable new and efficient office automation methods to enable greater efficiency in performing administrative tasks. In addition, the team coordinates activities at the directorate-level including communications, awareness activities, and procurements. It is expected that the team will begin to ensure both project and organizational reporting are possible, feasible and as efficient as possible.

If you are a passionate leader who is comfortable working with staff and stakeholders across the organization, this may be the opportunity you are seeking. The work demands a desire to seek innovative approaches to support of multiple levels of management and in using change management practices to achieve results.

Intent of the process

A pool of partially assessed candidates will be established and will be used to staff similar positions with various language requirement such as Bilingual Imperative (BBB/BBB) or (CBC/CBC) and security requirements in various locations across Canada.

IMPORTANT: All federal organizations listed in Schedules I, IV and V of the Financial Administration Act may use this selection process to appoint a candidate to its organization in a similar position. By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
ED1 Successful completion of one year of a post-secondary program with a specialization relevant to the position.

Degree equivalency

Experience:
EX1 Experience in developing or contributing to strategic plans and change management plans impacting an organization.
EX2 Experience supervising staff through all stages of performance management.
EX3 Experience analyzing information from multiple sources and providing recommendations to senior management on matters related to administrative activities of their organization (e.g. finances, human resources, procurement, information management, project management).
EX4 Experience using an electronic document and records management system (e.g., Sharepoint) to manage documentation based on fiscal year requirements including permissions management, folder management, and records management.
EX5 Experience developing a variety of spreadsheets, presentations, and business processes to support decision-making.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education (ASSETS):
AED1 Certificate or diploma from a recognized post-secondary institution with a specialization in accounting, office administration, business administration or some other field of study relevant to the position.
AED2 Accreditation in project management
AED3 Accreditation in change management
AED4 Any other accreditation relevant to the position.

Degree equivalency

Experience (ASSET):
AEX1 Experience in managing complex projects which involve internal or external stakeholders.
AEX2 Experience in designing and implementing communications plans/products or engagement activities to guide clients or managers.
AEX3 Experience in identifying systemic IM challenges and in recommending solutions.
AEX4 Experience in data visualization and reporting.
AEX5 Experience in financial analysis, in forecasting and reporting
AEX6 Experience in administrative services related to travel and hospitality.
AEX7 Experience in administrative services related to requests for information.
AEX8 Experience in providing services to clients in procurement.
AEX9 Experience in providing services to clients in business planning and reporting.
AEX10 Experience using Microsoft Sharepoint(TM).

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Competencies:
CO1 Working effectively with others
CO2 Innovation and Initiative
CO3 Results Orientation
CO4 Mobilize People
CO5 Integrity and Respect

Abilities:
AB1 Ability to communicate effectively in writing.
AB2 Ability to communicate effectively orally.
AB3 Ability to work effectively under pressure.
AB4 Ability to plan and organize.

Personal Suitability:
PS1 Attention to detail
PS2 Judgement

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Operational Requirements:
Willing and able to work overtime.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

To submit an application on-line, please select the button "Apply Online" below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605 and press '0' for assistance.

Potential applicants are also encouraged to review the PSC’s “Guide on how to apply for a job in the federal public service” located at http://www.jobs-emplois.gc.ca/menu/job_guide_e.htm prior to applying on-line.

The screening questions MUST be completed when applying for this selection process. It is your responsibility as a candidate to answer these questions in detail explaining and substantiating, using the STAR principles - Specific situation (S), Task (T), Actions taken (A) and Results (R)), how you meet each of the essential experience qualifications relevant to the position. You must clearly indicate in writing the dates, duration and breadth of the experience and indicate when and where you obtained the experience.

Please note that it is not sufficient to only state that the qualification is met or to provide a listing of current or past responsibilities. You must provide concrete examples, which illustrate how you meet each qualification. Failure to provide this information in the requested format may result in your application being rejected. Résumés may be used as a secondary source to validate the education and the experiences described in candidates’ answers to the screening questions.

All information obtained throughout the selection process, from the time of application to close of process, may be used to assess the candidates' ability to communicate effectively.

To be appointed to the position, you must meet all the essential qualifications.

Candidates may be required to meet the asset qualifications or organizational needs, depending on the requirements of the specific position being staffed.

Candidates will need to provide proof of their education credentials and those with foreign credentials must provide proof of Canadian equivalency. For further information, consult the Canadian Information Centre for International Credentials (https://www.cicic.ca/) or the Public Service Commission (https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/degree-equivalency.html).

Candidates are entitled to participate in the appointment process in the official language of their choice.

All communication regarding this process will be sent by email. It is the candidate’s responsibility to provide a valid email address and keep their personal information up-to-date. If special circumstances prevent you from having access to your email, please communicate with the contact person identified in this job advertisement.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.