IT Inventory – New Talent and At-Level Opportunities

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

The Public Health Agency of Canada's National Microbiology Laboratory (NML) is in a period of growth and requires top talent to support its Scientific Informatics Services team.

When you apply to this selection process, you are not applying for a specific job, but to an inventory process that is evergreen and used to fill current and future vacancies. It allows you to apply for a range of positions simultaneously, therefore it is important to answer the screening questions honestly to better your chances of successfully being matched with meaningful positions. The system allows you to refresh your responses on a continued basis as your circumstances change or experience progresses.

Applicants included in the inventory may be pulled for review and could be referred for one or more opportunities based on screening criteria and needs of the position(s) to be staffed. As positions become available, the hiring manager will identify applicants based on the responses to the screening questions and then contact them with a Statement of Merit Criteria to be further assessed upon.

The breadth and depth of experience may be considered during screening, assessment and/or selection of candidates. You must provide examples and details of how you meet each experience requirement, including when, where, and how you obtained the experience.

Duties

The following positions may be filled across the four different teams and various workstreams listed below. FOR SPECIFIC WORKSTREAM DUTIES, PLEASE SEE THE “OTHER INFORMATION” SECTION BELOW:

Infrastructure and Operations (I&O):
🔹 IT02 Support Analyst and IT03 Technical Advisor positions in Data Centre Operations stream
🔹 IT02 Support Analyst and IT03 Technical Advisor positions in Network Security stream
🔹 IT02 Support Analyst and IT03 Technical Advisor positions in Platform Engineering stream
🔹 IT02 Support Analyst and IT03 Technical Advisor positions in System Engineering stream
🔹 IT02 Support Analyst and IT03 Team Leader positions in Planning and Coordination stream

Software Solutions / Application Development and Database Administration (SS)
🔹 IT02 level positions in Application, Web and Front-end Developer stream
🔹 IT02 level positions in Database Analyst stream
🔹 IT02 level positions in Support Analyst / Application Support stream
🔹 IT03 level positions in Technical Advisor, Team Leader and Process Management stream

Business Line Support (BLS)
🔹 IT02 level positions in IT Analyst / Business Analysis stream
🔹 IT02 level positions in Application Onboarding and vendor/client relations
🔹 IT03 level positions in Team Leader stream

IT Security
🔹 IT02 level positions in IT Security Analyst stream
🔹 IT03 level positions in IT Security Technical Advisor stream

Work environment

The Public Health Agency of Canada's National Microbiology Laboratory (NML) provides scientific expertise and laboratory capacity for infectious disease monitoring, detection, investigation and outbreak response to support national and international public health action. NML strives to be the employer of choice for Canadian and international scientific and non-scientific staff. Our employees contribute leadership, ingenuity, expertise and innovation to safeguard the health of Canadians and the global community.

Successful candidates will provide leadership and technical expertise for the Infrastructure and Operations team in the division of Scientific Informatics Services, which in turn supports various Divisions within NML as they conduct diagnostic, research, surveillance and other forms of work on a range of pathogens with public health significance.

Disruptive laboratory technologies spanning genomics, proteomics and bioinformatics disciplines are commonplace in this world-class scientific organization and we are seeking the right individuals to execute the support, design, configuration and management of critical IT systems that underpin a range of specialized laboratory operations. Much of our work is directly tied to advancing public health science and increasing technical capacities and capabilities to better understand, detect and respond to emerging health threats that may impact the public health of Canadians. Your work will be meaningful, well-resourced and compliment a highly skilled and respected team!

Intent of the process

The result of this selection process will be to create a pool of qualified candidates from which future permanent and/or temporary vacancies may be filled for positions within the Public Health Agency of Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION (essential):
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

IMPORTANT:
Depending on the position being staffed, any of the asset qualifications may also be deemed as an essential qualification and only candidates and persons who possess those qualifications will be considered for that specific vacancy. Please indicate if you posses any of the asset criteria in your application.

EDUCATION (asset):
• Graduation with a degree from a recognized post-secondary institution with an acceptable specialization in computer science, information technology or another specialty relevant to the position to be staffed.
• Recognized industry and professional certifications in the IM/IT field.

Note: Candidates may be required to meet additional qualifications, depending on the requirements of the specific position being staffed. These additional qualifications may be deemed as either an Essential or Asset qualification. Candidates must indicate on their online applications which Education and Experience qualifications they meet using yes or no answers. Only those candidates referred will be contacted. Further assessments will be conducted on additional criteria such as Knowledge, Experience, Abilities, and Competencies. Your résumé may be used as a secondary source of information

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

COMPETENCIES
Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented

ABILITIES
Ability to communicate effectively in writing
Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS
Selection for appointment may take into consideration employees who have been or will be impacted by organizational restructuring. Appointments may be made based on the department's commitment to employment continuity of indeterminate employees and no involuntary job loss.

The Public Health Agency of Canada is committed to Employment Equity. In order to ensure a diversified workforce, preference may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: aboriginal peoples, persons with disabilities and members of visible minority groups provided the candidate meets all essential qualifications listed on the job opportunity notice and any applicable asset qualification(s).

OPERATIONAL REQUIREMENTS
• Must be available during core hours
• Willingness and ability to carry and respond to a mobile device.
• Willingness and ability to occasionally work overtime, often on short notice.
• Willing and able to work outside of core hours to support outbreak and emergency laboratory response efforts.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

🔶 SPECIFIC WORKSTREAM DUTIES🔶

Infrastructure and Operations (I&O):
🔹IT02 Support Analyst and IT03 Technical Advisor positions in Data Centre Operations stream:
o The I&O Data Centre Operations stream supports the design, implementation, operation and maintenance of PHAC-NML on premise datacentres including multi-petabyte data storage and large scale virtualization infrastructure.
🔹IT02 Support Analyst and IT03 Technical Advisor positions in Network Security stream:
o The I&O Network Security stream supports the design, implementation, operation and maintenance of networking and security infrastructure including routers, switches, firewalls, VPN’s, vulnerability assessments and endpoint security.
🔹IT02 Support Analyst and IT03 Technical Advisor positions in Platform Engineering stream:
o The I&O Platform Engineering stream supports the design, implementation, operation and maintenance of technological platforms and environments to accelerate the deployment of IT solutions utilizing technologies such as cloud computing, data integration pipelines, and desktop virtualization.
🔹IT02 Support Analyst and IT03 Technical Advisor positions in System Engineering stream:
o The I&O Systems Engineering stream supports the design, implementation, operation and maintenance of a Windows and Linux based environment supporting high performance scientific computing using the latest technologies.
🔹IT02 Support Analyst and IT03 Team Leader positions in Planning and Coordination stream:
o The I&O Planning and Coordination stream provides technical project management and support to the various streams within Infrastructure and Operations. Team leads oversee support analysts embedded within the various technical streams.


Software Solutions / Application Development and Database Administration
🔹IT02 level positions in Application, Web and Front-end Developer stream:
o Developers will assist or lead development projects covering a range of established commercial and/or custom in-house applications. This will include the modernization of existing legacy applications, development of new applications and platforms, and building intuitive and accessible user interfaces or back end functional components to support a wide range of scientific operations
🔹IT02 level positions in Database Analyst stream:
o Conduct the administration, design, review, development, integration, quality assurance and maintenance of database management, and enforce data security standards for clients.
o Using ETL tools and/or in house developed scripts, work with the application development teams to migrate historical records between systems.
🔹IT02 level positions in Support Analyst / Application Support stream:
o Provide client support for a wide range of scientific IT support requests. Duties could include performing configuration or code changes, troubleshoot software and/or hardware related issues, supporting data flows from scientific equipment, and ensuring that appropriate requests are escalated to second or third level support teams.
🔹IT03 level positions in Technical Advisor, Team Leader and Process Management stream:
o Lead Development projects from a technical standpoint using an agile methodology
o Provide technical guidance and leadership to members of the development team
o Develops strong working relationships with key stakeholders to ensure successful delivery of client projects.


Business Line Support
🔹IT02 level positions in IT Analyst / Business Analysis stream:
o Assists or leads the collection of specialized laboratory requirements and translation into workflows, process maps and technical requirements for application and infrastructure teams.
🔹IT02 level positions in Application Onboarding and vendor/client relations:
o Gather requirements, operational pressures, and business use cases for NML laboratory projects that contain an IT component. Work with labs and vendors to identify and manage centrally supported software systems and licensing
🔹IT03 level positions in Team Leader stream:
o Supervising and leading teams engaged the provision of strategic Business Line Support of effective IT enabled business solutions to deliver on the NMLB mandate. BLS includes one or more of the disciplines of: IT client portfolio management, IT project management, IT business analysis, or IT supplier relationship management.


IT Security
🔹IT02 level positions in IT Security Analyst stream:
o Provides day to day support for our IT security operational needs. This includes discussing requirements with clients, drafting security documents, providing IT security reports, Participates and contributes to monitoring and vulnerability and incident management.
🔹IT03 level positions in IT Security Technical Advisor stream
o Assist or takes the lead in areas such as IT threat and risk assessment activities, monitoring, vulnerability and incident management. Expect to provide guidance and advice relating to IT Security to all level of management regarding security controls, investigations and IT Security strategies

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The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity

// Are you ready to apply? //

■ To apply for any position, you need to first create a profile in the Public Service Resourcing System (PSRS), which should only take about 10 minutes. Then, after ensuring you meet the position requirements, scroll to the bottom of the poster and click on "Apply online."

■ Work your way through the list of requirements, completing each section and saving as you go. Before submitting your application, please ensure that there are green check marks on every single category before submitting your application.

■ If there are any red Xs on the categories, please click into that category and ensure that everything has been filled out. Screening questions have been built into the application process and occasionally an applicant may miss a field on the Screening Questions page. Please thoroughly review to ensure that you have responded to each question, including all the "Yes / No " questions.

■ PSRS will automatically disconnect candidates without warning after 60 minutes if there is no activity. You need to save or move to a new screen to maintain your connection. Typing information without saving does not prevent you from being disconnected. Applicants may find it helpful to first use a word processing software to complete their responses using concrete and detailed examples, then copy and paste the responses into PSRS afterwards.

■ If you have further questions on how to apply or experience technical difficulties with your application, please visit the following website: http://www.cfp-psc.gc.ca/contact-jobs/index-eng.php

■ We will only accept on-line applications received via the Public Service Jobs site. Persons with disabilities or residing in locations that prevent them from applying on-line are asked to contact 1-800-645-5605.

// Screening //

■ Screening criteria is established to determine which candidates will qualify for further consideration and assessment. During the screening stage, the screening board will review your application to determine if you meet the essential education and essential experiences. However, some managers may opt to use asset education and asset experiences as well. This is why it is essential to provide concrete examples when answering the experience questionnaire section in your application.

■ If you are a candidate that has been “screened-in,” this means that you may undergo further assessment to determine if you meet the other essential and/or asset criteria (i.e. knowledge, abilities, competencies, etc.).

// Assessment //

■ Managers can use a combination of assessment methods they deem relevant. Some common assessment methods are written exams, interviews, and reference checks. However, managers have the flexibility to use role-play, simulations, and performance / talent management considerations as part of their assessment.

■ When candidates are invited to the assessment stage, they will be notified of the qualifications being assessed and the assessment method (interview, written take home test, etc.). To help you prepare for assessment, you should think about examples that will best highlight how you meet the qualifications being assessed. During the assessment, use the “STAR” method to best explain your example. STAR stands for the following:

▪ Situation: Think of a situation in which you are/were involved.
▪ Task: Describe the tasks involved in the situation.
▪ Action: Specify what actions you took to achieve your results.
▪ Results: What results followed due to your actions? List them and describe each one briefly.

■ In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, reviews of past performance and accomplishments, written tests, interviews, simulations, PSC tests, reference checks, board member knowledge etc. In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

■ Candidates must meet the essential qualifications to be appointed to a position.

■ Depending on the number of applicants, needs and/or plans, volume management strategies such as, but not limited to, top-down approach, cut-off scores, asset selection, random selection and/or assessment may be used for the purpose of managing applications/candidates and/or determining which candidates will continue in the staffing process. Should a volume management strategy be used, communication regarding the application of the strategy will be provided to those candidates who are impacted.

■ Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

■ Appointment decisions may be based on one or more of the following criteria:
- Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
- Matching of the individual's experience or qualifications to the specific duties of the position being staffed.
- Depth, breadth, type of work-specific experience.
- Level/degree of one or more competencies/qualifications.
- The organizational need of restructuring/budgetary constraints

■ Candidates from outside the federal public service may be required to pay for travel and relocation costs associated with this selection process.

■ Proof of education will be required. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.
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// Important Notes //

▪ Acknowledgment of receipt of applications will not be sent.

▪ Candidates will be contacted by email and it is imperative that you provide a current email address that accepts e-mail from unknown users (some email systems block these types of email). It is also the candidate's responsibility to ensure accurate information is provided and updated as required.

▪ Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

▪ All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

▪ Proof of citizenship will be requested if you are considered for a position

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.