Various Program Officer Positions (Stream 1: PM-04) (Stream 2: PM-05)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

📌 To apply for this process:
You don’t need to provide a cover letter.

When you apply you will be asked a series of screening questions based on the education and experience criteria below. When answering the screening questions, please provide:
- Concrete and detailed examples to demonstrate how you meet the qualifications;
- Where, when and how the experience was acquired.

We can’t make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties is not enough. We’ll only use your résumé as a secondary source of information. The depth and breadth of experience of an applicant may be considered as part of screening or selection of a candidate, which is why it is recommended you quantify your experience. The screening questions are the primary source of information the screening board may use and your resume may only be used as a secondary source to verify information.

📌 Preference may be given to Indigenous persons who will self-declare as an Indigenous person. An Indigenous person is a North American Indian or a member of a First Nation, Métis or Inuit. North American Indians or members of a First Nation include treaty, status or registered Indians, as well as non-status and non-registered Indians.

Work environment

📌 Why Should You Apply?
At Indigenous Services Canada (ISC), we take tremendous pride in what we do:
• Take part in meaningful work that contributes to the reconciliation with Indigenous peoples.
• Contribute to ISC's interesting and unique mandate by playing a role in supporting services and programs in communities such as education, economic development, housing, community infrastructure and social support.

📌 Workplace:
The official workplace for the positions to be filled is located in Brantford, Ottawa, Thunder Bay, Toronto, Sioux Lookout and Sudbury. Successful candidates will be required to maintain a presence at an ISC-CIRNAC facility depending on the position to be staffed.

Note - Indigenous Services Canada (ISC) follows the direction from the Office of the Chief Human Resource Officer on the introduction of a common hybrid work model across the federal public service. This common hybrid work model consists of work on site at least 2–3 days each week, or 40–60% of their regular schedule. You may find more information here:
https://www.canada.ca/en/government/publicservice/staffing/common-hybrid-work-model-federal-public-service.html

Successful candidates will be required to work at the work site in a hybrid work model. A part-time telework agreement may be discussed and implemented at the time of hiring in accordance with the operational needs of the position to be filled.

Intent of the process

The immediate need is to staff the following positions with various tenures:

(2) PM-05 position(s) in Sioux Lookout, ON.
(3) PM-04 position(s) in Sioux Lookout, ON.
(2) PM-05 position(s) in Thunder Bay, ON.
(5) PM-04 position(s) in Thunder Bay, ON.
(1) PM-05 position(s) in Ottawa, ON.
(11) PM-04 position(s) in Ottawa, ON.

Types of positions to be staffed include: Funding Services Officer, Senior Program Officer, Capital Management Officer, Program Policy Officer, Policy and Issues Analyst, Health Facilities Officer, Manager, Program Delivery, Regional Program Development Team Leader, Regional Senior Program Officer.

A pool of qualified candidates may be established and may be used to staff similar positions with various linguistic profiles and/or requirements as well as tenures (Acting, Assignment, Deployment, Secondment, Determinate, and Indeterminate appointments) and/or security clearance (reliability or secret), which may vary according to the position being staffed. It may also be used to staff identical or similar positions by other regions or federal departments across Canada.

Positions to be filled: 24

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed.

EDUCATION
A high school diploma or employer-approved alternatives (see Note 1).

Note 1:
The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience related to the work to be performed*

*An acceptable combination of education, training and experience is defined related to the work to be performed as two or more of the following:
• At least two (2) years of high school education.
• Training courses/on-the-job training relevant to the position being staffed.
• A minimum of two (2) years of experience relevant to the position being staffed.

Candidates who already meet both of the following criteria must be accepted as meeting the secondary school diploma requirement:
c. Candidates who have achieved a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; and
d. Candidates who have been appointed or deployed for an indeterminate period to a position in the PM classification.

Degree equivalency

EXPERIENCE
BOTH STREAMS (PM-04 & PM-05)
- Experience analyzing and summarizing complex issues and providing recommendations.

- Experience working with First Nations, Inuit or Métis people.

STREAM 1 (PM-04 only)
- Experience in developing relationships with internal and external clients or partners.

- Experience in planning, organizing or managing a project or program.

- Experience in preparing presentations, reports and/or briefing material.

STREAM 2 (PM-05 only)
- Significant* experience in preparing and delivering presentations, reports and/or briefing material.

- Significant* experience in working collaboratively, developing and maintaining relationships with various stakeholders**.

- Significant* experience in addressing client or partner concerns and resolving problems that may be related to a program or policy.

*Significant experience is a diverse range of complex activities acquired over a period of at least 2 years that demonstrate depth and complexity as well as a degree of autonomy with those activities. Applicants must clearly demonstrate their roles and responsibilities relating to the experience.

** Stakeholders are defined as other Government Departments, Indigenous governments, external advisory bodies, organizations delivering services to First Nations communities or First Nations communities.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ESSENTIAL ABILITIES
- Ability to communicate effectively orally.
- Ability to communicate effectively in writing.
- Ability to work under pressure in a dynamic, time-sensitive environment.
- Ability to manage and/or track* budgets** related to programs and/or projects.

*Track budgets could be defined as forecasting, tracking and reporting on expenditures and allocations.
**Budgets could be defined as finances and/or financial commitments and/or transactions.

PERSONAL SUITABILITY
- Thinking things through
- Adaptability
- Working effectively with others
- Indigenous cultural competency*
- Showing initiative and action oriented
- Negotiation **

* Please note the definition of Indigenous Cultural Competency for Indigenous Services Canada is: The term Indigenous cultural competency includes knowledge of First Nations, Inuit or Métis peoples and refers to the ability to work effectively with First Nations, Inuit or Métis peoples from different cultural backgrounds, or in settings where cultures coexist. It includes the ability to communicate and understand the culture and behaviours of other individuals and groups, and to make appropriate recommendations.

**Negotiation is defined as resolving a situation or reaching an agreement through logical arguments and an interest-based approach.

The following may be applied / assessed at a later date (may be needed for the job)

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ASSET QUALIFICATIONS (NOT REQUIRED, BUT NICE TO HAVE)
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EDUCATION
1. Graduation with a diploma or degree from a recognized post-secondary institution in any other field related to the work to be performed.

2. Professional certification relevant to the position such as but not limited to: Project Management Professional (PMP), Certified Engineering Technologist.

Degree equivalency

EXPERIENCE
1. Experience in chairing or leading meetings, committees or information sessions.

2. Experience working on projects that involve various stakeholders at different levels including but not limited to First Nations, Federal and Provincial government.

3. Experience in supervising or leading a team or project.

4. Experience in coordinating the development of policies, procedures and guidelines.

5. Experience conducting financial or program reviews.

6. Experience with Human* Resources and Labour Relations and/or Financial** resources.

7. Experience working with or managing grant and contribution programs.

8. Experience working in a field related to the scope of the program (e.g. mental health or addictions, health promotion, public health, early childhood development, environmental public health, Indigenous affairs, Jordan's Principle, community infrastructure not including operations and maintenance etc.).

9. Experience managing a portfolio and/or making a decision to whether applicants are eligible to meet program initiatives such as but not limited to approval for funding, supports and/or services.

*** Human resources management is defined as direct accountability for directing and managing staff. Examples of managing HR may include implementing HR strategies to ensure workforce capacity to meet operational needs, developing work plans, assigning work priorities, setting performance objectives and performance indicators to measure results, assessing performance, recruiting and resolving HR issues. Applicants must provide the number of staff they lead/supervise.

**** Management of financial resources is defined as direct accountability for managing a budget. Examples of managing financial resources may include delegation for budget, resource management and forecasting, planning, budget allocation, tracking expenditures, reporting, contracting, etc. Applicants must include the size of the budget they managed directly.

ORGANIZATIONAL NEEDS
Indigenous Services Canada is committed to having a skilled and diversified workforce representative of the population its serve. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity group(s) (self-declaration): Indigenous peoples.

OPERATIONAL REQUIREMENTS (Depending on the position being staffed):
- Willingness to travel to isolated and non-isolated communities using a variety of transportation, such as:small aircraft, boats, snowmobiles, cars, all-terrain vehicles in all weather conditions.
- Willingness to work overtime.

Conditions of employment

Various Security Clearance: Reliability, Secret.

Note - Applicants who have not lived in Canada for the past five (or ten, depending on security level) years may be required to submit a police certificate from each country in which they have lived for six months or more during this period, as well as other documentation required for the security screening process. Failure to submit this documentation if requested will eliminate the application from further consideration.

Managers may establish conditions of employment specific to the position being staffed. Candidates must meet and maintain the conditions of employment throughout their employment.
The following may be required depending on the position being staffed:
• Pre-employment medical (and periodic medical assessments)
• Valid class G drivers licence

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1) Candidates must meet each essential qualification to be appointed to a position, however, a person may be appointed to a position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. Meeting these criteria is nonetheless desirable and may be a deciding factor for the staffing of some positions.

2) Candidates will be asked to provide proof of their education credentials at the assessment stage of this process.

3) Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users. All communication relating to this process, including email correspondence and telephone conversations, may be used in the assessment of qualifications. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

4) Persons are entitled to participate in the appointment process in the official language of their choice.

5) A variety of tools and methods may be used to assess candidates, such as written exams, interviews, references checks, recent and past performance evaluations. In addition, all information obtained throughout the selection process, from the time of application to close of process, will be used to evaluate the candidates.

6) Depending on the number of applicants, ISC needs and HR plans, volume management strategies such as random selection, application of one (1) or more assets, top-down approach, and/or cut-off scores MAY be used for the purpose of managing applications/candidates. Breadth and depth of the assessed qualifications may be considered.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.