Technical Advisor and Team Leader

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Work environment

At the Public Service Commission of Canada (PSC), we foster a healthy, modern, diverse and inclusive workplace. We collaborate in a hybrid work environment. Apply to join our talented team!

Our IT Services are creating opportunities for dynamic people ready to positively impact and contribute to our mission: Build Tomorrow’s Public Service.

Like most IT organizations, we are at a turning point: Our legacy systems continue to support our business to provide services and value to our partners, departments, and Canadians. At the same time, we need to transform to better face future challenges in this digital age.

To name a few, we look towards continuing to upgrade our environments and systems such as using a new development stack, establishing our pipelines, and transitioning to the cloud, all this in a highly collaborative work environment.

We are looking for an experienced and skilled Team Leader and Technical Advisors to support our priorities. Your role will be at the center of our environment changes.

Did you know that Forbes magazine ranked the Public Service Commission as one of Canada’s Best Employers in 2021? Our organization has a large mandate: safeguarding a merit-based, non-partisan public sector. As such, we strive for innovation in the staffing system so that all Canadians can be better served by their government.

Our goal is to foster an organization that reflects Canada’s diversity. An inclusive Public Service Commission recognizes the value that our differences can bring to the workplace when they are leveraged. The organization ensures that its workplace is one where all staff can fully and meaningfully contribute.

Intent of the process

The intent of the process is to staff one (1) Team Leader position and two (2) Technical Advisors on an indeterminate basis in the Gatineau region.

A pool of qualified candidates may be established to staff future indeterminate and term vacancies with various language profiles and/or security requirements within the Public Service Commission. Other departments may use the pool with the approval of the PSC. By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.

The Public Service Commission (PSC) has implemented its Hybrid Work Model. As of April 1, 2023, PSC employees are required to work from the office at least two days a week and have the option to telework the rest of the week, subject to operational requirements. On an exceptional basis, requests for full-time telework arrangements will be considered on a case-by-case basis in accordance with the employer's directives. We will therefore continue to rediscover the value of shared in-person experiences that are essential to cohesive, collaborative and high-performing organizations. Our work in person supports collaboration, team spirit, innovation and a culture of belonging. It helps us build trust and learn from each other.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
ED1: Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Notes:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
EX1: Significant* experience working collaboratively within a multi-disciplinary team on complex** Information Management/Information Technology (IM/IT) Projects

EX2: Significant* experience managing Information Management/Information Technology projects according to a project governance framework.

EX3: Significant* experience creating and maintaining artifacts for Information Management/Information Technology projects according to a project governance framework


EX4: Significant* experience analyzing Information Management/Information Technology related issues and providing recommendations to management


* Significant meaning approximately three years or more

** A complex project is defined as an Information Management or Information Technology project that spans across many stakeholder groups and impacts multiple specialty areas.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual imperative:
BBB/BBB (Technical Advisor)
CBC/CBC (Team Lead)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE
K1: Knowledge of software development lifecycle (SDLC)

COMPETENCIES
C1: Analytical thinking
C2: Initiative
C3: Teamwork
C4: Reliability

ABILITIES:
A1: Ability to communicate effectively orally
A2: Ability to communicate effectively in writing
A3: Ability to manage conflicting priorities under tight deadlines
A4: Ability to apply industry best practices to the management of Information Management/ Information Technology projects

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION
AED 1: Bachelor’s degree from a recognized post-secondary educational program, with a specialization in computer science or a similar technical field of study.

AED 2: Project Management Certification, such as PMP (Project Management Professional) or PRINCE2 (Projects in Controlled Environment)

Degree equivalency

EXPERIENCE
Experience supervising a team

Experience using MS Project Online software

Experience managing IM/IT projects using Agile methodology

Five (5) or more years of experience managing IM/IT projects according to a project governance framework.

OPERATIONAL REQUIREMENTS:
Willingness and ability to work overtime as required

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.