IT-03 Team Leader

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

If you do not fully complete the screening questions as instructed, you may be screened out. It is not acceptable to put “see resume” in the space provided to answer the questions. You MUST clearly demonstrate in writing how you meet the Essential Education, and Experience requirements. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Duties

Did you know that the RCMP employs technical staff responsible for developing and maintaining their own Land Mobile Radio network? This role encompasses a variety of duties that takes the Technologists to the highest mountain peaks in BC, to the front lines supporting our officers. Team Leaders provide advisory services and functional leadership to project teams composed of technical staff and contractors on technological issues affecting the development, implementation, integration or maintenance of IT infrastructure and operations as well as electronics infrastructure, and manages funds allocated to projects.

Some typical duties the Team Leader is responsible for:
• Support police 2-way radio communication maintenance, configuration, and life cycle management
• Coordinating mountain-top radio repeater station maintenance, configuration, and life-cycle management
• Project management and planning for various IT and radio infrastructure related projects
• Communications coordination, planning and support for police operations and high security events (eg. Olympics, national leaders’ summit)
• Providing functional leadership to teams supporting operational communications infrastructure.

Work environment

The RCMP is seeking talented candidates with proven ability to work in this wide range of IT and electronics infrastructure for the Radio Technology Program in E Division (BC).

This position primarily provides services to areas within the Lower Mainland portion of BC. Team leads will work in multiple physical environments ranging from office/lab environments to detachment visits and remote mountain tops with exposures to all weather conditions when required. Travel is typically via vehicle or helicopter and occasional overnight trips / deployments are expected. Core business hours are Monday through Friday between the hours of 0800 and 1600. Willingness to work overtime, provide after-hours support and be on call are an operational requirement and compensation is provided. Within operational requirements, there may be flexibility to work variable start times or completing hours of work over 9 days instead of 10 days in a two-week period.

The RCMP recognizes the diversity of its workforce and is committed to providing a respectful workplace free of harassment, discrimination and other forms of disrespectful behavior.

Intent of the process

The anticipated intent/result of this process is to indeterminately staff (on a full-time basis) one position.

A qualified pool will be established and may be used for future permanent or temporary vacancies.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed OR an acceptable combination of education, training and/or experience.

Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

Experience:
• Recent** experience* in coordinating tasks or deliverables with multi-disciplinary teams in an IM/IT environment.
• Recent** and Significant*** experience* preparing a variety of technical documents (such as standards, policies, reports or presentations) for technical peers, staff or management.
• Recent** and Extensive**** experience* in implementing and maintaining modern “Land Mobile Radio” communication systems.
• Recent** and Extensive**** experience* working with modern electronic test equipment utilized in the “Land Mobile Radio” field.
• Recent** and Extensive**** experience* in programming, modifying and maintaining modern, computer based mobile radio and/or data communications equipment and/or systems.
• Recent** and Significant*** experience* in implementing and managing projects pertaining to IT infrastructure and electronics (“Land Mobile Radio”) infrastructure projects.
• Significant** experience* in implementing and maintaining remote radio communication facilities and technologies.

Definitions:
Experience* must be obtained in a work, academic or lab environment.
**Recent experience is defined as the experience normally acquired within the last five (5) years.
*** Significant experience is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a minimum of two (2) years.
****Extensive experience is defined as five (5) or more year of experience

Knowledge:
• Knowledge of project management principles and practice
• Knowledge of Land Mobile Radio Systems and supporting technologies / infrastructure
• Knowledge of applicable Land Mobile Radio Systems safety practices in remote environments
• Fundamental knowledge of budgets and finance used in RCMP

Abilities:
• Ability to communicate effectively in writing
• Ability to communicate effectively orally
• Ability to resolve conflicts
• Ability to manage technical projects

Personal Suitability:
• Client Focus
• Stewardship of Resources
• Flexibility
• Leadership
• Continuous Learning

The following may be applied/assessed at a later date (may be needed for the job):

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

Education:
• Graduation with a degree from a recognized post-secondary institution with acceptable specialization in electrical engineering, Information and Communications Technology related, or some other engineering specialty relevant to the duties of the position

Degree equivalency

Certifications:
• ITIL Certification
• Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
• Certified as a professional engineer in Canada or to obtain a limited license in British Columbia, with specialization in electrical engineering and/or certified as a technology professional with one or more of the following or equivalent designations by a provincial professional organization recognized by the Canadian Technology Accreditation Board (CTAB): Certified Engineering Technologist (CET), Applied Science Technologist (AScT), and/or Professional Technologist (PTech).
• Basic Amateur Radio Certification (Industry Canada)
• Advanced Amateur Radio Certification (Industry Canada)
• Network+, CCNA, and/or CCNP Certification

Experience:
• Experience* providing technical support in a policing environment

Conditions of employment

All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and/or drug use.

• Enhanced reliability status with top secret security clearance
• Possession of a valid Class 5 Driver’s license.
• Must be willing and able to travel throughout service area (i.e. BC) occasionally for extended periods, including travel via helicopter or fixed wing aircraft.
• Must be willing and able to work extended hours, unscheduled overnight travel and/or adjust work schedule, with little or no notice, to meet operational requirements.
• Must be willing and able to provide after-hours support via operational availability (on call).
• Must be willing and have mobility to the extent of crawling and working in confined areas of vehicles/aircraft/ships to install radio, electrical and antenna equipment.
• Must be able to lift heavy or awkward items like radios and batteries, up to 90 lb.
• Must be willing and able to perform work duties in inclement and uncomfortable weather conditions such as pouring rain and extreme cold (-40 Celsius).
• Must be willing and able to provide technical support to front line policing operations in the field.
• Must conform to standards set for travel on RCMP PC-12 Pilatus Aircraft, including maximum passenger weight restriction of 400lbs (which includes clothing and equipment).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Receipt of applications will not be sent. Candidates will be considered for positions as they become available, and will be advised of any further evaluation.

Applicants are encouraged to apply ONLY if they are willing and able to work in Surrey, BC. All positions are located at 14200 Green Timbers Way, Surrey, BC.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmp-grc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

Depending on the requirements of the position(s) being staffed from this process, for current or future vacancies, any or all of the asset qualifications, operational requirements, and organizational needs may be applied at the time of staffing. Candidates may be contacted and assessed against these criteria at any time during this process.

Interested persons must meet the essential qualifications to be appointed to the position, in a manner determined by the Selection Board. A person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Once established, the qualified pool will be valid for a period of 12 months and may be extended.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Top-down selection may apply.

This process and the resulting pool will only be used to staff positions in the RCMP.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Those selected for assessment should be prepared to provide the names and contact information of recent references (recent is defined as within the last 2 years):

References must be available, have an in-depth knowledge of your work/projects, and must be able to answer specific questions pertaining to your experience, achievements and strengths.

References that are not reachable and/or not available are lowering the candidates’ chances to be found fully qualified and be considered for appointment. When providing names of references, it is the candidate’s responsibility to ensure they are available to respond in a timely manner.

All communication relating to this process, including e-mail correspondence and telephone conversations may be used in the assessment of qualifications of the candidate.

PLEASE NOTE: Where an e mail address is provided, the Selection Board may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Acknowledgment of receipt of applications will not be sent. We will contact candidates when the screening process is completed.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.